Problem

 

Point to check

Solution

 

 

 

 

Cannot write to USB

 

Is the USB memory device connected

Make sure that the USB memory device is connected

memory.

 

securely to the machine?

securely.

(When using USB

 

 

 

Memory Scan.)

 

 

 

 

 

 

 

PROBLEMS RELATED TO SCAN RESULTS

Problem

 

Point to check

Solution

 

 

 

 

The scanned image is

 

Is the original scan size setting smaller

Set the scan size to the actual original size.

clipped.

 

than the actual original size?

If you have intentionally set a smaller size than the

 

 

 

actual original size, note carefully the placement

 

 

 

position of the selected scan size when placing the

 

 

 

original. For example, when scanning an 8-1/2" x 11"

 

 

 

(A4) original using a 5-1/2" x 8-1/2" (B5) setting on the

 

 

 

document glass, align the original using the document

 

 

 

glass scale at the left edge to fit the area you wish to

 

 

 

scan into the 5-1/2" x 8-1/2" (B5) scanning area.

 

 

 

For the procedure for placing the original, see the User's

 

 

 

Guide.

 

The quality of the

 

 

 

 

Is the original printed matter such as a

When the original is printed matter, vertical patterns

scanned image is

 

book or magazine?

(moiré) may occur. Touch the [Exposure] key in the

poor.

 

 

base screen to open the exposure setting screen. The

 

 

 

[Moiré Reduction] checkbox appears in this screen. This

 

 

 

checkbox can be selected

to reduce the moiré

 

 

 

effect. (only in scan mode and USB memory scan

 

 

 

mode) It may also be possible to reduce the moiré effect

 

 

 

by changing the resolution setting or shifting the original

 

 

 

(or changing its angle) slightly on the document glass.

 

 

 

 

 

 

When scanning a color or grayscale

Setting the color mode to "Mono2" replaces the colors in

 

 

original, is the color mode set to

the original with either black or white. This is suitable for

 

 

"Mono2"?

text-only originals; however, originals with illustrations

 

 

 

should be scanned with the color mode set to

 

 

 

[Grayscale], [Full Color], or [Auto] - [Grayscale].

 

 

 

If the color expansion kit is not installed, scanning will

 

 

 

only be possible in black and white.

 

 

 

 

 

 

Is a destination included that has

When a broadcast transmission is performed that

 

 

[TIFF-S] selected for the format?

includes both scan mode destinations and Internet fax

 

 

 

destinations that have [TIFF-S] selected for the format,

 

 

 

the resolution will remain fixed at [200X200dpi] even if a

 

 

 

different resolution setting is selected. If you wish to

 

 

 

send an image scanned at high resolution to scan mode

 

 

 

destinations, send the image in a separate

 

 

 

transmission.

 

The scanned image is

 

 

 

 

Is the original placed face up or face

When using the document glass, the original must be

blank.

 

down correctly?

placed face down. When using the automatic document

 

 

 

feeder, the original must be placed face up.

 

 

 

 

 

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