
Problem |
| Point to check | Solution |
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Cannot write to USB |
| Is the USB memory device connected | Make sure that the USB memory device is connected |
memory. |
| securely to the machine? | securely. |
(When using USB |
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Memory Scan.) |
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PROBLEMS RELATED TO SCAN RESULTS
Problem |
| Point to check | Solution | |
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The scanned image is |
| Is the original scan size setting smaller | Set the scan size to the actual original size. | |
clipped. |
| than the actual original size? | If you have intentionally set a smaller size than the | |
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| actual original size, note carefully the placement | |
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| position of the selected scan size when placing the | |
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| original. For example, when scanning an | |
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| (A4) original using a | |
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| document glass, align the original using the document | |
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| glass scale at the left edge to fit the area you wish to | |
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| scan into the | |
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| For the procedure for placing the original, see the User's | |
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| Guide. |
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The quality of the |
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| Is the original printed matter such as a | When the original is printed matter, vertical patterns | ||
scanned image is |
| book or magazine? | (moiré) may occur. Touch the [Exposure] key in the | |
poor. |
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| base screen to open the exposure setting screen. The | |
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| [Moiré Reduction] checkbox appears in this screen. This | |
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| checkbox can be selected | to reduce the moiré |
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| effect. (only in scan mode and USB memory scan | |
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| mode) It may also be possible to reduce the moiré effect | |
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| by changing the resolution setting or shifting the original | |
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| (or changing its angle) slightly on the document glass. | |
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| When scanning a color or grayscale | Setting the color mode to "Mono2" replaces the colors in | |
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| original, is the color mode set to | the original with either black or white. This is suitable for | |
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| "Mono2"? | ||
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| should be scanned with the color mode set to | |
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| [Grayscale], [Full Color], or [Auto] - [Grayscale]. | |
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| If the color expansion kit is not installed, scanning will | |
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| only be possible in black and white. | |
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| Is a destination included that has | When a broadcast transmission is performed that | |
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| includes both scan mode destinations and Internet fax | ||
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| destinations that have | |
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| the resolution will remain fixed at [200X200dpi] even if a | |
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| different resolution setting is selected. If you wish to | |
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| send an image scanned at high resolution to scan mode | |
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| destinations, send the image in a separate | |
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| transmission. |
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The scanned image is |
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| Is the original placed face up or face | When using the document glass, the original must be | ||
blank. |
| down correctly? | placed face down. When using the automatic document | |
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| feeder, the original must be placed face up. | |
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