Problem

 

Point to check

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

The operation panel

 

Does a message appear indicating that

Auto Login failed due to a problem on the network.

cannot be used.

 

Auto Login failed?

Contact your administrator.

 

 

 

 

 

 

 

 

If you are the administrator, touch the [Admin Password]

 

 

 

key, log in as an administrator, and temporarily change

 

 

 

the auto login settings in the system settings

 

 

 

 

(administrator). (Restore the changed settings to their

 

 

 

original state after the network problem has been

 

 

 

solved.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the message "Call for service.

Make sure that data is being sent or received and then

 

 

Code:xx-xx*." appear in the touch

switch off the [POWER] key (

 

) and the main power

 

 

 

 

 

 

 

 

panel?

switch. Wait at least 10 seconds and then switch the

 

 

*Letters and numbers appear in xx-xx.

main power switch and the [POWER] key (

 

 

) back

 

 

 

 

 

 

 

 

 

on in that order.

 

 

 

 

 

 

 

 

 

TURNING THE POWER ON AND OFF (page 18)

 

 

 

If the message still appears after switching the

 

 

 

 

[POWER] key (

 

 

) and main power switch off and on

 

 

 

 

 

 

 

 

 

 

 

several times, it is likely that a failure has occurred that

 

 

 

requires service. In this event, stop using the machine,

 

 

 

unplug the power plug, and contact your dealer or

 

 

 

nearest SHARP Service Department. (When contacting

 

 

 

your dealer or nearest SHARP Service Department,

 

 

 

inform them of the displayed error code.)

 

Printing is not

 

 

 

 

 

 

 

 

 

 

Is a tray out of paper?

Add paper as instructed by the message in the touch panel.

possible or stops

 

 

 

 

 

 

 

 

 

 

 

 

Is the machine out of toner?

When toner runs low, a message will appear to inform

during a job.

 

 

 

 

you that the toner cartridge must be replaced. To

 

 

 

replace the toner cartridge, see "REPLACING THE

 

 

 

TONER CARTRIDGE" in the Maintenance Guide.

 

 

 

 

 

 

 

 

 

 

 

 

Has a paper misfeed occurred?

Remove the misfeed as instructed by the message in

 

 

 

the touch panel.

 

 

 

 

 

 

 

 

 

"3. REMOVING MISFEEDS" in the Maintenance

 

 

 

Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the output tray full?

When the output tray becomes full, a detector activates

 

 

 

and stops printing.

 

 

 

 

 

 

 

 

 

Remove the output from the tray and resume printing.

 

 

 

 

 

 

 

 

 

 

 

 

Is the toner collection container full?

Replace the toner collection container as instructed by

 

 

 

the message in the touch panel.

 

 

 

 

"REPLACING THE TONER COLLECTION

 

 

 

 

CONTAINER" in the Maintenance Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

In the Paper Tray Settings of the system

Check the Paper Tray Settings and see if checkmarks

 

 

settings, are restrictions placed on the

appear in the checkboxes of each mode (Feeding

 

 

trays that can be used in each mode

Approved Job). Functions without a checkmark cannot

 

 

(copy, print, fax, Internet fax, and

be used for printing using that tray.

 

 

 

document filing)?

System Settings > "Paper Tray Settings" > "Tray

 

 

 

Settings" > "Change" >

(Each mode)

 

 

 

 

 

 

 

 

 

 

 

 

 

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