FAX PROBLEMS

Problems related to transmission

Problem

 

Point to check

Solution

 

 

 

 

Transmission does

 

Is the telephone line connected

Check the telephone line jack, the wall jack, and any

not take place.

 

securely?

extension adapters to make sure that all connections

 

 

 

are secure.

 

 

 

☞PREPARATIONS FOR FAX (page 13)

 

 

 

 

 

 

Is the correct dial mode set for your

Ask your administrator to verify that "Dial Mode Setting"

 

 

line?

is set correctly for the line you are using.

 

 

 

➞System Settings (Administrator) > "Image Send

 

 

 

Settings" > "Fax Settings" > "Fax Default Settings" >

 

 

 

"Dial Mode Setting"

 

 

 

 

 

 

Is a busy signal received?

If a busy signal is received, the transmission is

 

 

 

temporarily canceled and then automatically

 

 

 

re-attempted after a brief interval. (Factory default

 

 

 

setting: 2 attempts, 3 min. intervals)

 

 

 

➞System Settings (Administrator) > "Image Send

 

 

 

Settings" > "Fax Settings" > "Fax Send Settings" >

 

 

 

"Recall in Case of Line Busy"

 

 

 

To cancel the transmission, press the [JOB STATUS]

 

 

 

key, touch the key of the job that you wish to cancel,

 

 

 

and then touch the [Stop/Delete] key. A message

 

 

 

appears to confirm the cancelation. Touch the [Yes]

 

 

 

key.

 

 

 

 

 

 

Did a communication error occur?

If an error occurs that prevents transmission, the

 

 

 

transmission is temporarily canceled and then

 

 

 

automatically re-attempted after a brief interval. (Factory

 

 

 

default setting: 3 min. intervals)

 

 

 

➞System Settings (Administrator) > "Image Send

 

 

 

Settings" > "Fax Settings" > "Fax Send Settings" >

 

 

 

"Recall in Case of Communication Error"

 

 

 

To cancel the transmission, press the [JOB STATUS]

 

 

 

key, touch the key of the job that you wish to cancel,

 

 

 

and then touch the [Stop/Delete] key. A message

 

 

 

appears to confirm the cancelation. Touch the [Yes]

 

 

 

key.

 

 

 

The machine supports error correction mode (ECM) and

 

 

 

is configured to automatically resend any part of a fax

 

 

 

that is distorted due to noise on the line.

 

 

 

➞System Settings (Administrator) > "Image Send

 

 

 

Settings" > "Fax Settings" > "Fax Default Settings" >

 

 

 

"ECM"

 

 

 

 

 

 

Does a message appear indicating that

If the memory becomes full, the transmission will be

 

 

the memory is full?

canceled. Divide the originals into sets and fax each set

 

 

 

separately, or use direct transmission.

 

 

 

 

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