Problem |
| Point to check | Solution |
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Stapling does not take |
| Does a message appear instructing you | Remove jammed staples. |
place (including |
| to check the staple unit? | ☞"3. REMOVING MISFEEDS" in the Maintenance |
saddle stitch). |
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| Guide |
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| Does a message appear instructing you | Replace the staple cartridge. Do not forget to replace |
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| to add staples? | the staple case. |
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| ☞"2. REPLACING SUPPLIES" in the Maintenance |
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| Guide |
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| Is a different width of paper mixed in? | Stapling is not possible when paper of different widths |
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| are mixed together. To perform mixed size stapling, use |
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| paper of the same width and select the [Same Width] |
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| setting. When copying, select [Same Width] from [Mixed |
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| Size Original] in the special modes. |
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| Are there more sheets than can be | For the maximum number of sheets that can be stapled, |
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| stapled at once? | see the specifications in the Safety Guide. |
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| Is a paper size that cannot be stapled | For the paper sizes that can be stapled, see the |
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| included in the print job? | specifications in the Safety Guide. |
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| Is the paper type setting of the tray | Check the paper type settings in the machine and select |
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| selected in the printer driver set to a | a tray that has paper that can be used for stapling*. |
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| paper type that cannot be stapled? | Click the [Tray Status] button in "Paper Selection" on |
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| the [Paper] tab of the printer properties window and |
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| check the paper type setting of each tray. |
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| * Stapling is not possible on labels, tab paper, |
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| transparency film, or envelopes. In addition, if "Disable |
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| Staple" is selected in the user type, stapling will not be |
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| possible. |
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| Is the paper type setting of the selected | Saddle stitch is not possible on heavy paper. (However, |
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| paper tray set to heavy paper? | when cover insertion is selected, saddle stitch is |
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| possible when a single sheet of heavy paper is inserted |
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| for use as a cover.) |
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| Have functions been disabled by the | Some functions may have been disabled in the system |
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| administrator? | settings (administrator). Check with your administrator. |
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