Problem

 

Point to check

Solution

 

 

 

 

The paper misfeeds.

 

Is 5-1/2" x 8-1/2" (A5) size paper

Load 5-1/2" x 8-1/2" (A5) size paper in tray 4 (the

 

 

loaded?

second tray) or in the bypass tray.

 

 

 

For the paper trays in which A5 size paper can be

 

 

 

loaded, see "PAPER TRAY SETTINGS" (page 77).

 

 

 

* When loading 5-1/2" x 8-1/2" (A5) size paper, place

 

 

 

the paper in the horizontal (5-1/2" x 8-1/2"R (A5R))

 

 

 

orientation.

 

 

 

 

 

 

Has the correct paper size been set?

If you are using a special size, be sure to specify the

 

 

 

paper size.

 

 

 

If the size of paper loaded in a tray was changed, be

 

 

 

sure to check the paper size setting.

 

 

 

☞ PAPER TRAY SETTINGS (page 77)

 

 

 

 

 

 

Did you add paper to the bypass tray?

When adding paper, remove any paper remaining in the

 

 

 

bypass tray, combine it with the paper to be added, and

 

 

 

reload as a single stack. If paper is added without

 

 

 

removing the remaining paper, a misfeed may result.

 

 

 

☞ LOADING PAPER IN THE BYPASS TRAY (page

 

 

 

48)

Paper does not feed

 

 

 

 

Is the paper loaded correctly in the

Set the guides to the size of the paper. Make sure the

from the paper tray.

 

paper tray?

height of the paper does not exceed the indicator line.

 

 

 

☞ 2. LOADING PAPER (page 26)

 

 

 

 

 

 

In the Paper Tray Settings of the system

Check the Paper Tray Settings and see if checkmarks

 

 

settings, are restrictions placed on the

appear in the checkboxes of each mode (Feeding

 

 

trays that can be used in each mode

Approved Job). Functions without a checkmark cannot

 

 

(copy, print, fax, Internet fax, and

be used for printing using that tray.

 

 

document filing)?

☞ PAPER TRAY SETTINGS (page 77)

The image on paper is

 

 

 

 

Is too much paper loaded in the bypass

Do not load more than the maximum number of sheets.

skewed.

 

tray?

The maximum number of sheets varies depending on

 

 

 

the paper type setting. For more information, see the

 

 

 

specifications in the Safety Guide.

 

 

 

 

 

 

Are the bypass tray guides adjusted to

Adjust the bypass tray guides to the width of the paper.

 

 

the width of the paper?

☞ LOADING PAPER IN THE BYPASS TRAY (page

 

 

 

48)

 

 

 

 

 

 

Are the original guides adjusted to the

Adjust the original guides to the width of the paper.

 

 

width of the paper?

☞ PLACING ORIGINALS IN THE AUTOMATIC

 

 

 

DOCUMENT FEEDER (page 53)

The automatic

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

document feeder does

 

administrator?

settings (administrator). Check with your administrator.

not operate.

 

 

 

 

 

 

 

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