PROBLEMS RELATED TO PRINTING OPERATION
Problem |
| Point to check |
| Solution |
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Printing does not take |
| Is your computer connected correctly to | Make sure that the cable is connected securely to the | ||
place. |
| the machine? | LAN connector or the USB connector on your computer | ||
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| and the machine. |
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| If you are on a network, check the connections at the |
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| hub as well. |
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| Is the machine connected to the same | The machine must be connected to the same network | ||
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| network (LAN, etc.) as your computer? | as your computer. |
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| If you do not know which network the machine is |
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| connected to, ask the network administrator. |
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| Is the IP address selected correctly? | If the machine does not have a permanent IP address | ||
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| (Windows) | (the machine receives an IP address from a DHCP |
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| server), printing will not be possible if the IP address |
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| changes. Print the "All Custom Setting List" in the |
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| system settings and check the IP address of the |
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| machine. If the IP address has changed, change the |
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| port setting in the printer driver. |
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| ➞ System Settings > "List Print (User)" > "All Custom | ||
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| Setting List" |
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| ☞ Software Setup Guide |
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| If the IP address changes frequently, it is recommended | ||
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| that a permanent IP address be assigned to the machine. | ||
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| ➞ System Settings (Administrator) > "Network Settings" | ||
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| Are you using a printer port created | When a port created with Standard TCP/IP Port in |
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| using Standard TCP/IP Port? | Windows is used and the [SNMP Status Enabled] |
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| (Windows 2000/XP/Server 2003/Vista) | checkbox is | , it may not be possible to print correctly. | |
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| Change the [SNMP Status Enabled] checkbox to | . | |
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| ☞ Software Setup Guide |
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| Is AppleTalk active? | In Mac OS X, click [Network] in [System Preferences] | ||
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| (Macintosh) | and select |
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| [AppleTalk] tab and make sure that [Make AppleTalk |
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| Active] is selected. |
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| In Mac OS 9, open the [Chooser] from the Apple menu | ||
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| and make sure that [Active] is selected. Printing is not | ||
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| possible if [Active] is not selected. |
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| Ask your administrator to check if "Enable EtherTalk" is | ||
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| enabled in the system settings (administrator). (The |
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| factory default setting is "Enable".) |
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| ➞ System Settings (Administrator) > "Network Settings" | ||
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| > "Enable EtherTalk" > |
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| Is "Connect via" set to [Ethernet] for | Open [AppleTalk] from the [Control Panels] and make |
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| AppleTalk? | sure that [Ethernet] is selected in the "Connect via" |
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| (Mac OS 9) | menu. Printing is not possible if [Ethernet] is not selected. | ||
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| Is your computer in an unstable state? | Printing is sometimes not possible when you run |
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| multiple applications at once or there is insufficient |
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| memory or hard drive space. Restart your computer. |
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