442APPENDIX C: TECHNICAL SUPPORT

When you contact 3Com for assistance, have the following information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision levels

￿Diagnostic error messages

Details about recent configuration changes, if applicable

Here is a list of worldwide technical telephone support numbers:

Country

Telephone Number

Country

Telephone Number

 

 

 

 

Asia, Pacific Rim

1 800 678 515

P.R. of China

10800 61 00137 or

Australia

Hong Kong

800 933 486

Singapore

021 6350 1590

India

+61 2 9937 5085

800 6161 463

Indonesia

001 800 61 009

S. Korea

 

Japan

0031 61 6439

From anywhere in S. Korea:

00798 611 2230

Malaysia

1800 801 777

From Seoul:

(0)2 3455 6455

New Zealand

0800 446 398

Taiwan, R.O.C.

0080 611 261

Pakistan

+61 2 9937 5085

Thailand

001 800 611 2000

Philippines

1235 61 266 2602

 

 

Europe

From anywhere in Europe, call: +31 (0)30 6029900 phone +31 (0)30 6029999 fax

Europe, South Africa, and Middle East

From the following countries, you may use the toll-free numbers:

Austria

0800 297468

Netherlands

0800 0227788

Belgium

0800 71429

Norway

800 11376

Denmark

800 17309

Poland

00800 3111206

Finland

0800 113153

Portugal

0800 831416

France

0800 917959

South Africa

0800 995014

Germany

0800 1821502

Spain

900 983125

Hungary

00800 12813

Sweden

020 795482

Ireland

1800 553117

Switzerland

0800 55 3072

Israel

1800 9453794

U.K.

0800 966197

Italy

1678 79489

 

 

 

 

 

 

Latin America

AT&T +800 666 5065

Mexico

01 800 CARE (01 800 2273)

Argentina

Brazil

0800 13 3266

Peru

AT&T +800 666 5065

Chile

1230 020 0645

Puerto Rico

800 666 5065

Colombia

98012 2127

Venezuela

AT&T +800 666 5065

 

 

 

 

North America

1 800 NET 3Com

 

 

 

(1 800 638 3266)

 

 

Enterprise Customers: 1 800 876-3266

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3Com 9000 manual Europe, South Africa, and Middle East, Country Telephone Number Asia, Pacific Rim