Appendix C Technical Support | 3Com 9000 guide

444APPENDIX C: TECHNICAL SUPPORT

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3Com 9000 manual Appendix C Technical Support

Contents

CoreBuilder ATM Enterprise Switch Management Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Management Capabilities Starting Up LMA Access Level Logging Logging Out Set Management Configuration to Factory Defaults Reset AllReset Switch 116 Update Auto-discovery status 117 122 Update Ilmi Channel Polling Interval 123103 Display Software Versions 104 105 134 Get ATM Addresses at Port 135136 Network Prefix Display Network Prefix 148 189 190192 ATM-Layer Statistics 193 198 AAL5-Layer Statistics 199 Update Startup Delay 223 Lane Version of Switch 224 218222 229 289 Update Elan Response Policy 291 Reset LES Configurations 298252 Display Elan MAC Addresses 254 255 Add Elan MAC Address 256 Display Elan ATM Addresses 257 Update LEC Elan Join Privilege for Current Session Configuring Pnni Nodes 333 Get Number of Nodes 334306 Display LAN Emulation Statistics 308 344 Set Default ATM Address 345 343346 Get Peer Group ID 358 389 394407 Display Ptse Node Information 412 414 Display Summary Address Table 416 ATM Switch Fabric Module Specifications Physical Menu Index Technical Support About this Guide Conventions List conventions that are used throughout this guideText Conventions Icon Description Conventions Command Actions Command ResultParameter Format or Range Explains the command descriptions Command Description SectionsKey Section Description CoreBuilder 9000 Documentation Overview Paper Documents Module Quick Start Guides or Getting Started Guides Documents on CD-ROM An ATM network Year Compliance About this Guide CoreBuilder ATM Enterprise Switch Characteristics CoreBuilder 9000 ATM Enterprise Switch has two componentsATM Switch Fabric Module The ATM Interface Module ATM Interfaces Module Type No. of Ports Rate Mbps Card Type 3Com Part Number Mechanisms for Preventing Congestion Preventing congestion Handling congestion Mechanisms for Handling Congestion Classical IP Clip ATMVirtual Networks Call Admission CLP-based Cell Discard Key Features Software Release Standards ProtocolsSupported Overview Starting UP Handling Précautions de Sécurité Switch Fabric ATM ManipulationPoignées d’insertion/d’éjection sont ouvertes Vorkehrungen beim Umgang mit dem Modul Installation CoreBuilder 9000 Enterprise Switch Switch Integrated Fast SetupCoreBuilder Integrated Fast Setup Procedure Sections Integrated Fast Setup Procedure Navigation AidsSetup Section Description Sections Management CapabilitiesStarting Up Access Levels Access Level Privileges LMA Main Menu LMA Menu System LMA Menu Structure At the Platform Configuration Menu prompt, enter At the Switch Setup Menu prompt, enterEntering the Menu Sequence Entering the Command Parameters Password in a format of up to eight alphanumeric charactersPassword again exactly as before Command Results Menu Navigation Functions Editing AidsTo go Type or Press To perform this task Type or Press Automatic Logout Configuring the Platform Update Admin-access Password Set Password to Factory Default Read-access password is updated Example Write-access password is updated Before you enter the new password Admin-access password is updated Passwords are reset to their factory values Enter 1 1 1 Following prompt is displayedEnter y to confirm. The following message appears Setting Up for Following message is displayed Current IP address is displayed MNG Management setup SIP IP SetupNext reboot SIP Set IP Address Current NMS IP address is displayed NMS address is updated to NMS NMS SetupExample Enter 1 1 SNS Set NMS Address Current default gateway IP address is displayed Address found in the local IP subnetwork GWY Default Gateway Setup SGW Set Default GatewayDefault Gateway address was Successfully set for the next reboot Current IP subnet mask configuration is displayed Address MSK Subnet Mask Setup Set for the next rebootSSM Set Subnet Mask Subnet Mask address was successfully Enterprise Switch Community StringCurrent read community string is displayed Update Read Update the Read Community String of the CoreBuilder 9000 ATM ATM Enterprise Switch Current write community string is displayed Update Write Current Ethernet Type configuration is displayed ETH Ethernet Type Setup SET Set Ethernet TypeEth Type was successfully set for Reboot Management Configuration is set to the factory defaultsEnter 1 1 2 Following prompt is displayed Setting the Port Network Connection Type Command Actions UNI Port 1 7.1.2 7.1.3 7.1.4 7.2.1 7.2.2 7.2.3 Network connection type for port 3.1.2 is updated to UNI Enter y to confirm. The following message is displayed NNI configuration parameters are reset to UNI for all ports UNI for all ports, and 7 for maximum number of hopsEnter 1 1 3 Following prompt is displayed Resetting All CoreBuilder 9000 ATM Enterprise SwitchParameters Enter 1 2 Following messages are displayed Parameters Enter 1 Following message is displayed Download Status Command Actions DownloadingSystem Software Display Software Download Messages Message Meaning and Action Download procedure Enter 1 3 Following prompts are displayed Load Mode Description Load Modes Configuration is uploaded to the host Host Enter 1 3 Following message is displayed Managing Switch Fabric ModulesModule Status Switch Fabric Module Parameters Switch Fabric Module ParametersName Description Switch is rebooted and the following messages are displayed Enter 1 4 Following prompt is displayed Reset Standby Switch Reset the standby switch fabric module Fabric Module Command ActionsEnter 1 4 3 Following prompt is displayed Mode Command Actions Direct access sequence 1 4 3 3 Configuring Interface ModulesDisplay Interface Module Information Interface Module Slot Occupancy Parameters Example for the 16-slot chassis and 7-slot chassisSlot ID Parameters Parameter Description Interface Card Parameters Interface Parameters OC3-SC Enter 1 5 3 5.1.1 Following messages are displayed Selected ports are set and saved Clock operational mode of port 1.1.2 is set to loop timing Enter 1 5 4 1.1.2 Following message is displayed Loop mode of port 1.1.2 is set to Loop back Enter 1 5 5 1.1.2 Following messages are displayed RST Reset Interface Card Interface card was resetEnter 1 5 6 Following prompt is displayed IFC Interface Cards Logging Out and Rebooting Enter System is logged out Reboot Reboot the system Command Actions Parameter Format or Range Confirm rebootReboots the ATM Enterprise Switch Enter 1 Following prompt is displayed Direct access sequence 1 ATM Features Display ATM FeaturesSoftware Versions Latest software version numbers Display Lecs ATM Address Update Lecs ATM Address SLE LE Setup LCS Lecs SetupSLA Set Active Lecs ATM Addr Active Lecs addraddress Setting Up Switch Clock SourceGet Clock Source Status Source Cannot be used as an external clock source port SP2 Set External Clock Source Internal Command Actions Enter 1 8 Following prompt is displayed Ilmi Setup IME Ilmi Setup VER Ilmi Version SetupGET Get Ilmi Version Ilmi version is 3.0/3.1/4.0 Ilmi version of port 3.1.2 is updated to Ilmi version is reconfiguredExample Enter SET Set & Save Ilmi Version Enter 1 1 8 2 1 Auto-configuration status of port 3.1.2 is enabled AUD Auto-Discovery Setup SET Set & Save Auto-Discovery MIB Ilmi MIB View Setup Lecs via Ilmi is ENABLED/DISABLEDGET Get Lecs via Ilmi ON/OFF Status LECS-via-ILMI status of port 3.1.2 is enabled Enter 1 1 8 4 1 8 4 VPI/VCI = 0/16 is periodically polled for connectivity Enter 1 1 8 4 4 3.1.2 ATM Addresses Port Display UserAddresses at Port Enter the menu sequence 3 CON Connections Enter 3 1 1 Describes the UME parameters displayed by the command UME ParametersUME Parameters CON Connections ADD Get ATM AddressesSTC Get Static and NNI Addresses At Port Describes the parameters displayed by the command Parameters Port Command Actions Parameters Enter 3 4 2 1 C Setup of Connections and ATM STP Static ATM Addresses SetupAddresses ADD Add ATM Address DEL Delete ATM Address ATM address member n was deleted fromPort Enter 3 4 2 4 Enter 3 4 2 Following prompt is displayed Network Prefix Display NetworkPrefix Managing Network Interfaces Configuring Virtual Channels Signaling Setup Signaling Timers Configuring Virtual Channels RTG Routing CLL Calls Example Display all SVC Calls for an ATM address member Example Display Info for a Specific SVC Call Example Display all PVC Calls for a Port Two additional destinationsWith two additional destinations Shows the call parameters displayed by the command Call ParametersCall Parameters Display Port Connections Example Display all Connections at a Port Example Display Info for a Connection at a Port Port SVC Connection ParametersPort SVC Connection Parameters PRT ATM ports Port Static Connection Parameters Port Static Connection Parameters Connections Command Actions Create Permanent Virtual Channel PVC Enter 3 4 1 Following information is displayed Create Permanent Virtual Channel PVC Direct access sequence 3 4 1 2 parameters Full PVC Call Parameters Enter 3 4 1 3 p2p 5.1.1 0 37 5.1.2 0 You cannot add an additional PVC destination to a P2P PVC You cannot release SVCs with this menu Parameter Example Enter 3 4 PVC PVCs Setup GEP Display PVCs Enter y to confirm, n to cancel Following message appears Following prompt appearsAll inactive PVCs are deleted from the flash memory Connections of Port Command Actions All PVCs of the specific port are deleted NNI Hops Setup Display MaximumNNI Hops Maximum NNI Hops parameter is updated to Signaling Setup SIG Signaling Setup VCC VPI/VCI range setupGET Get VPI/VCI range Following information is displayed for an OC-3c port Following information is displayed for an OC-12c port Information, see Display VPI/VCI Range on Maximum VPI for port 3.1.2 is updated to Protocol Profile Enter 1 1 4 5 Enter 1 1 4 5 2 3.1.2 Following information is displayed Protocol Version Parameters Protocol Version Parameters Enter 1 1 4 5 4 3.1.2 Display Call-Proceeding Enable Value Display the value of the call-proceeding enable value Enable Value Command Actions Enter 1 1 Following message appears Enter Y to confirm, N to cancel Enter 1 1 4 Following prompt appears Protocol timers Half. For more information, see Timer Resolution on page 98Response is overdue Enter 1 1 4 1 Timer resolution is updated to 250 msec and saved to flash RES Timer Resolution setupSET Set Timer Resolution Timer resolution was successfully set Parameter Format or Range Port number Slot.group.port 4 2 parametersDisplayed in seconds Enter 1 1 4 2 Sscop Timers Shows the Sscop Timers displayed by the commandSscop Timers QSA Get Signaling Qsaal Sscop Configuration Parameters Sscop Configuration Parameters Enter 1 1 4 4 Configuring Virtual Channels Physical Layer Statistics Enter 4 1 1 Physical Layer Statistics Statistic Statistics Command Actions Physical statistics are reset for port Reset Counters Per Port Reset Counters Per VPI/VCI ATM-Layer Statistics Enter 4 2 Following information is displayed Example Enter 4 2 Following information is displayed Enter 4 2 3 1.1.1 3 ATM Counters for the specified port are reset to RPR Reset counters per portReset ATM counters completed ATM ATM layer Counters are reset Perform menu item 3CON\2RTG\1CLL to Display AAL-Layer Statistics Reset AAL-Layer Statistics AAL5-Layer StatisticsYou can display the following AAL5-layer statistics Enter 4 3 Following information is displayed SAR Counters Enter 4 3 Following message is displayed AAL5 Control Frame Port Statistics You can display the following AAL5 control statistics Enter 4 4 1 Port Statistics Command Actions AAL5-layer control statistics are reset for port Signaling Protocol Statistics You can display the following signaling statistics Enter 4 5 1 Counters Command Actions Signaling statistics are reset for port Viewing Statistics Learp Policy Configuration LEC Operations Managing LAN Emulation Services Setup LAN Emulation Status Command Actions 5 1 LE service status will be Disabled on the next reboot Direct access sequence 1 1 5 2 Lecs service status is set for the next reboot Lecs is disabled LAN Emulation Redundancy Setup Enter 1 1 5 3 SYS Platform config Lecs is entered into the LECS-order databaseLOL Lecs ordered list AOL Add to Lecs ordered list Lecs with index 2 is removed from the LECS-order database DOL Del from Lecs ordered listRedundant Lecs deleted LES Redundancy Parameters LES Redundancy Parameters Redundant Lane Services on page 137 in the Operations Guide RDN LE Service redundancy setupLRM Change LE Service Redundancy Mode LRD Set LE Service redundancy Startup delayStartup Delay Changed 600 Get Switch Lane Version Command ActionsLane Version Not to a specific Elan Lane version of the switch is changed That join after the changeParameter Format or Range Lane version Configuration Configuration Command ActionsMpoa Devices Display Current MPS Mpoa Server Configuration Parameters Describes the Mpoa Server configuration parametersMpoa Server Configuration Parameters Variable Name Description Enter 2 5 1 2 Lifetime Command Actions Set Keep-AliveSets the MPS-p2 keep-alive lifetime parameter Layer Protocols Command Actions Set Internetwork Sets the MPS-p3 protocols parameterParameter Format or Range Internetwork-layer Protocols MPA Mpoa Devices Configuration MPS Mpoa Server ConfigurationLEM LAN Emulation MP4 Set initial retry time Maximum Command Actions Set Retry Time Sets the MPS-p5 retry time maximum parameterMP5 Set retry time maximum 10 300 seconds Set Give Up Time Sets the MPS-p6 give-up time parameter Time Command Actions MP7 Set default holding time Enter 2 5 2 Following information is displayed Mpoa Client Configuration Parameters Describes the Mpoa Client configuration parametersMpoa Client Configuration Parameters Frame Count Command Actions MPC Mpoa Client Configuration Frame Time Command Actions Protocols Command Actions Parameter Format or Range Flow detection protocolsFlow detection protocols parameter is set Command Result Set Retry Time Sets the MPC-p5 retry time maximum parameter Set Hold Down Time Sets the MPS-p6 hold down time parameter MP6 Set hold down time30 1200 seconds You can configure the resident Lecs address as follows Update Resident Lecs AddressLecs Address Display Resident Lecs Address Address Command Actions Bytes. The update takes place immediately Resident Lecs address is updatedLCS LE Config Service LSP Set resident Lecs addr Command Actions Enter 2 1 Search policy of the resident Lecs is displayed Lecs Elan Database Operations Elan LES Parameters Describes the Elan LES parametersElan LES Parameters Database Command Actions LCS LE Configuration ServiceLNT Lecs network topology LEP Display Elan type & params Database that you can update Elan Parameters in Lecs DatabaseDescribes the Elan parameters in the Lecs database Elan Parameters in Lecs Database Enter 2 1 5 3 elan6914 1 Addresses Command Actions MAC MAC Addresses InfoMAD Display all MAC addresses Delete Elan MAC Delete a MAC address inserted from an Elan Specified MAC address is deleted from the ElanMAC MAC Address Info DEL Delete MAC Address Console responds with the confirmation ATM ATM Address Info AAD Display all ATM addresses Specified ATM address is deleted from the Elan ATM ATM Addresses InfoATM address was deleted for this elan System responds with the confirmation ANE Add new Elan record New elan was added Enter 2 1 5 Confirmation message is displayed DEL Delete Elan recor dElan record was deleted Segment id has been updated You cannot assign a segment ID to a non-token ring ElanSegment ID is added to the Lecs database SEG Edit segment id C23, for Signaling Statistics Parameters Describes the signaling statistics parametersLecs Statistics Parameters Describes the Lecs statistics parameters Enter 2 1 Lecs database statistics are displayed Enter 2 1 Following prompt is displayed Display Lecs Maximum Connection Number Shows how many LECs the Lecs database may containEnter 2 1 8 Following message is displayed Update Lecs Maximum Connection Number Sets the number of LECs the Lecs database may containNumber of Lecs Connections LAN Emulation Redundancy RDN LE Service redundancy ALS Add redundant LES toElan Redundant LES successfully added Enter 2 1 5 9 2 elan739 FEP Force Elan to Primary Enter 2 1 5 9 3 elan739 Display Redundant ELANs General Information Display general information about redundant ELANs Redundant ELANs General Parameters Describes the ELANs general parametersRedundant ELANs General Parameters Display Redundant ELANs Specific Information Display specific information about Redundant ELANs Redundant ELANs Specific Parameters Describes the ELANs specific parametersRedundant ELANs Specific Parameters LES General Command Actions Information Display general information on a redundant LESRedundant LES General Parameters Describes the redundant LES general parameters LES Specific Information Command Actions Enter 2 1 Following information is displayed LES You can configure the LES address, as follows Update Elan LES-BUS AddressDisplay LES-BUS Addresses Display LES-BUS Enter 2 2 Following information is displayed Enter 2 2 3 1 1 2 c0.da.60 .49 Direct access sequence 2 2 Enter 2 2 Following information is displayed Elan Parameters for Resident LESs Describes the Elan parameters for resident LESsElan #4 is of Token Ring type Elan Parameters for Resident LESs Database Parameters of the Elan with ID 14 are updated Describes the Elan parameters that can be updatedElan Parameters for a LES Elan Parameters for a LES Learp Policy Configuration Display Elan Response Policy Elan Response Policies Describes the Elan response policiesElan Response Policies Enter 2 2 Following messages are displayed Possible Learp policies Learp Verification Policies Describes the Learp verification policiesLearp policies Learp Verification Policies Enter 2 2 3 1 5 2 Managing LAN Emulation Example Enter 2 2 Learp Policies for Route DescriptorDescribes the Learp policies for the route descriptor Learp Policies for Route Descriptor Enter 2 2 3 1 7 2 Response policy, and Learp response policies Following prompt appear Direct access sequence 2 2 3 1 Update Lane Multicast Forward Delay Update the Lane multicast forward delay parameterLane multicast forward delay time is updated Enter 2 2 Following message appears LEC Operations Display LECConnection Info LEC Connection Information Parameters LEC Connection Information ADD Clients MAC Addresses Lecid Emulation Statistics Command Actions Display LAN Enter 2 2 3 4 1 Enter 2 2 3 4 2 2 LEC Statistics Describes the LEC statistics parametersLEC Statistics NameDescription LES LE Services RES Reset General LEELN ELANs Information Statistics Enter 2 2 3 Following message is displayed DSL Destroy specific LEC Enter Y to confirm, N to cancel the reset request Enter 2 2 5 Following prompt appears Managing LAN Emulation LEC Elan Admission Security Enter 2 3 1 1 Enter 2 3 1 2 1 LECs in Elan Security ListSecurity List Enter 2 3 2 1 Session Command to initialize the Elan security list Enter 2 3 2 4 1 47.0.0.0.0.0.3c.0.0.a0 Enter Y to continue, N to cancel Enter 2 3 2 6 1 CHK Perform a security check Switch Security Display SwitchSecurity Status Command Actions SEC LE Security Configuration SWS Switch securitySST Set switch security state Security on switch now Enabled Restore Security Configuration Save SecuritySave Security Direct access sequence 2 3 LEC Elan Admission Security Configuring the Route Cache Showing Pnni Information Pnni Following command allows you to view the current Pnni state ViewingCurrent Pnni State Display PNNI/E-IISP State Configuring Pnni Nodes Enter 1 1 9 4 1 State Operations Guide for more information on E.164 196 in the Operations Guide for more information on E.164 Enter 1 1 Following message is displayed Enter 1 1 9 4 3 1 Enter 1 1 9 4 3 2 To UP Command Actions Pnni node administrative status is set to UP To Down reboot Command Actions Pnni node administrative status is set to Down PDB Purge whole Pnni Enter 1 1 9 4 3 3 1 Following message is 7displayed Node level of node 1 is set to 3 3 2 Default ATM address takes place after the next reboot 9 4 3 3 2 3 parameters Address is updated to its new value 9 4 3 3 3 3 3 3 9 4 3 3 4 3 3 4 SID Set Node ID Node ID is updated to its new value 3 3 5 Name of the node is updated to 3Com World 9 4 3 3 6 9 4 3 3 6 2 parameters Configuring and Managing Pnni 9 4 3 4 1 parameters 9 4 3 4 2 parameters 9 4 3 4 3 parameters 9 4 3 4 4 parameters 9 4 3 4 5 parameters 9 4 3 4 6 parameters Interval takes place after the next reboot 9 4 3 4 8 parameters 9 4 3 4 9 parameters 9 4 3 4 10 parameters 9 4 3 4 11 parameters 9 4 3 4 12 parameters 9 4 3 4 13 parameters Enter 1 1 9 4 3 4 14 Enter 1 1 9 4 3 4 15 Enter 1 1 9 4 3 4 16 Default Values Command Actions All the timers are set to the default values Setting Optimization Metrics Classes of Service Optimization Metrics Table Parameters Optimization Values Value Description Value of the CBR optimization parameter is updated Value of the RealTime-VBR optimization parameter is updated 9 4 3 5 2 3 parameters 9 4 3 5 2 4 parameters Value of the UBR optimization parameter is updated to All Classes to Default Command Actions Select Port for Interface Parameter Setting Parameter Format or Range Port number Slot.subslot.port Configuring and Managing Pnni 9 4 4 2 1 parameters Weight bit rate service category 9 4 4 2 3 parameters 9 4 4 2 4 parameters 9 4 4 2 5 parameters Weight unspecified bit rate service category 9 4 4 2 To Default Values Command Actions Managing Scope Mapping Scope Mapping Table ParametersScope Mapping Table Parameters Pnni Scope PnniScopeLocalNetworkPlusTwo Enter 1 1 Following information is displayed MST Modify Scope Mapping Hierarchical level of pnniScopeGlobal is updated to After the next reboot Configuring the Route Cache Get Cache State SCS Set Cache State Will continue to be used when an ADD Party route is added 11 1 9 10 4 6 After this number of calls, the cache will be refreshed 9 4 6 6 parameters Following commands allow you to display Ptse and other Pnni Showing PnniInformation Display All PTSEs Ptse Table Parameters Ptse Table Parameters Node Topology Link Section Ptse Table Parameters Node Address Section Ptse Table Parameters Statistics Section Enter 1 1 9 4 7 Information Command Actions Node Ptse Table Parameters Example Topology Link Ptse Table Parameters Example Address Table Command Actions Summary Address Table Parameters Node Address Ptse Table Parameters Example Peer Group Leader Table Parameters Peer Group Leader Table Parameters Enter 1 1 Following information is displayed Neighbor Information Command Actions Peer Group Neighbor Table Parameters Information node is up Command Actions Statistics Table Parameters Safety PhysicalEnvironmental Connectors Electromagnetic CompatibilityStandards Supported Interface LEDs Management Setup Menu Index 164 165180 182 171 173174 176 137 112113 114 102 101107 108 249 250251 253 266 267280 283 310 286311 314 228 229230 231 151 153156 157 199 201202 204 330 332333 334 352 353354 355 375 377378 379 398 399400 401 Appendix B Menu Index Services ServicesOnline Technical 3Com Access by Analog Modem Username anonymousHours a day, 7 days a week Country Data Rate Telephone Number Access by Digital Modem 847 262408 727 Europe, South Africa, and Middle East Country Telephone Number Asia, Pacific Rim Country Telephone Number Fax Number Appendix C Technical Support Glossary Module Software LED Application LMA Indicator LED Software Error LEDModule Status LED Multiplexing Glossary Index Numbers Call admission control 28 call-proceeding enable value Efci site marking 28 Elan emulated LAN Learp MIB II Pnni Ptse Storage humidity 421 subnet mask configuration Displaying 66 write-access password updating Index 3Com Corporation Limited Warranty Additional Services