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Datalogic Scanning 9500, 9504 Productivity Index Reporting (PIR)/Cashier Training (CT)

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General Scanner and Scale Features

Product Reference Guide 6-47

Productivity Index Reporting (PIR)/Cashier Training (CT)

When PIR/CT is enabled, label quality data is appended to decoded data

before being presented to the POS. The PIR feature allows the scanner to

provide information to an external computer indicating how easy the label

was to read. CT allows the scanner to provide feedback to the cashier on

how to scan in a more ergonomic fashion.

To set this feature:

1. Scan the SWITCH bar code.

2. Scan your selection from the bar codes below. You’ll need to cover

any unused bar codes on this and the facing page to ensure that the

scanner reads only the bar code you intend to scan.

3. Complete the programming sequence by scanning the SWITCH

bar code.

PIR/CT = DISABLE

PIR/CT = ENABLE

NOTE

This value-added feature is a factory-programmed option. Contact your

dealer for information about upgrading your system to include this advanced

capability.

Contents

Main Page Table of Contents 2 Page 4 Page 6 Page 8 Appendix A. LED/Beeper Indications & Controls ................................. A-1 Appendix B. Cable Information............................................................ B-1 Product Reference Guide 9 DATALOGIC SCANNING, INC. MAGELLAN END USER LICENSE AGREEMENT 10 Chapter 1 Introduction Manual Overview 1-2 How to Use This Manual Manual Conventions Scanner and Scanner/Scale Nomenclature Scanner and Scanner/Scale Nomenclature Product Reference Guide 1-5 Connectors 0.00 Figure 1-2. Connector Panel POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER 1-6 Physical Parameters Scanning Deactivating EAS Tags Weighing Rated Weight Capacity Minimum Increment Maximum Static Weight (Overload) Automatic Zero Maintenance Warm-Up Time Product Reference Guide 1-9 Figure 1-3. Environmental Specifications Operation Storage 1-10 Electrical Specifications Power Supply Laser and Product Safety 1-12 Labeling Product Reference Guide 1-13 Labeling 0.00 M Two labels located on EAS Dual-Antenna models MAGELLAN 9500 1-14 Agency Compliances Bar Codes Supported Page Chapter 2 Site Preparation and Installation 2-2 Pre-Installation Considerations Model 9501 Model 9502 Checkstand Design 2-4 Scanner Installation Scanner Maintenance References Scanner Usage Site Preparation Overview 2-6 Ventilation and Spacing Page Service Access 2-10 Power Installation Reference the wiring diagram in arrangement. Grounding Figure 2-4. Input Power Wiring Checkstand Preparation 2-12 Liquid Spills and Moisture Counter Cutout Page 2-14 Figure 2-6. Typical Checkstand Design & Cutout Location Below Flush Incorrect Flush Correct Above Flush Incorrect Counter Cutout Refer to Figure 2-7 for dimensional information. Figure 2-8 and Figure 2-9 provide counter cutout details for model 850x/950x inter- changeability and minimum required counter cutout (for new 950x instal- lations) respectively. Figure 2-7. Dimensions 28.9 lb. (13.1kg) 2-16 Figure 2-8. Cutout Dimensions: Recommended for 8500/9500 Interchangeability Counter Cutout Product Reference Guide 2-17 Figure 2-9. Cutout Dimensions: Minimum Required Counter Cutout 2-18 Checkstand Mounting Checkstand Vibration Installation Overview Unpacking 2-20 Operational Verification Protective vinyl MUST be removed from the platter before use. Page 2-22 Page 2-24 Diagnostic Modes Scanner Diagnostic Mode Scale Diagnostic Mode Cables & Connections 2-26 Figure 2-11. Cable Routing Remote Scale Display Placement/Installation Lighting Considerations 2-28 Viewing Angle 0.00 Placing and Installing the Remote Scale Display (Short Pedestal Base ONLY) 2-30 Figure 2-15. Remote Scale Display Components Changing Weighing Modes F LEGAL NOTE Set-Up & Installation EAS Considerations 2-34 Swapping Position: EAS Single-Antenna ONLY EAS Antenna Load Cell/Spider Assembly Load Cell Harness Product Flow Product Flow LEGAL NOTE 2-36 Set-up Set-Up & Installation Product Reference Guide 2-37 Figure 2-21. Connecting Cables to the Scanner/Scale 0.00 POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER 2-38 Installation a bOR Page Page System Power-Up Recap 2-42 Page 3-2 Proper Scanning Technique Deactivating Security Labels EAS Deactivation Modes 3-4 EAS Deactivation Indicators Manual EAS Deactivation Push Button Proper Weighing Technique 3-6 Operational Controls Operational Modes Power-Up/Selftest & Pre-Operation Power-Up/Selftest Error Reporting Operational Configuration 3-8 Operating Mode Normal Operation Sleep Mode Additional Functions Programming Diagnostic Mode Scanner and Scale Reset 3-10 Scale Adjustments Zeroing the Scale Calibrating the Scale 3-12 Operational Maintenance Vertical Scan Window Replacement a bOR 3-14 Vertical Scan Window Horizontal Scan Window Replacement (WRG) Page Chapter 4 Problem Isolation Power-Up Selftest 4-2 Operational Tests Diagnostic Tests Diagnostic Procedures Error Codes 4-4 Scale Error Reporting 7-Segment Display 4-6 Flowcharts Product Reference Guide 4-7 Figure 4-2. Problem Isolation: Start Other Problems? 4-8 Figure 4-3. Problem Isolation: Selftest Unit passes Selftest SELFTEST Flowcharts Figure 4-4. Problem Isolation: Poor/No Reading DONE DONE POOR/NO READING START Call Tech Support 4-10 Figure 4-5. Problem Isolation: No Transmit to POS NO TRANSMIT TO POS Product Reference Guide 4-11 Figure 4-6. Problem Isolation: Scale SCALE START 4-12 Figure 4-7. Problem Isolation: Remote Display REMOTE DISPLAY Product Reference Guide 4-13 Figure 4-8. Problem Isolation: EAS System NO EAS DEACTIVATION Page Chapter 5 Calibration 5-2 Description of Calibration Sequence Motion Test Automatic Zero Setting Test 5-4 Preparing the Scanner/Scale for Calibration Calibrating the Scale (Pounds & Kilograms) Calibration Cover Calibration Switch 5-6 Calibration Verification (U.S. Pounds) Increasing-Load Test (Phase 1) 5-8 Shift Test C A D AC B D Increasing- Load Test (Phase 2) Blanking Test 5-10 Decreasing-Load Test Return to Zero Test Calibration Verification (Kilograms) Increasing-Load Test (Phase 1) 5-12 Shift Test (Metric) Increasing- Load Test (Phase 2) A C B D AB CD 5-14 Blanking Test Decreasing-Load Test Return to Zero Test Page Chapter 6 Programming Introduction to Label Programming Understanding the Basics 6-2 Integrating the Scanner With Your Host System Customizing Your Scanners Operation Page 6-4 Programming Overview Programming via Handheld Device What Is Programming Mode? Entering and Exiting Programming Mode. 6-6 Programming Session Page 6-8 Programming Sequence Page 6-10 LED and Beeper Indicators If You Make a Mistake... Return to Factory Settings Test Mode 6-12 General Scanner and Scale Features Double Read Timeout Page 6-14 Laser Timeout Page 6-16 Motor Timeout Page Page Green LED Idle State 6-20 Scanner Button Options Page 6-22 Power-up Beep Control Page 6-24 Good Read Beep Control Good Read Beep Frequency Page Good Read Beep Length 6-28 Good Read Beep Volume Page Page Good Read When to Indicate Page Scale Enable 6-34 Scale Country Mode Page 6-36 Scale Enforced Zero Return Scale Enforced Zero Return continued 6-38 Scale Interface Type Page 6-40 Scale Motion Level Filter Page 6-42 Scale LED Enable Remote Display Enable/Disable 6-44 Aux Port Mode Page 6-46 Laser Failure Mode Productivity Index Reporting (PIR)/Cashier Training (CT) 6-48 EAS Features EAS Mode Page Page EAS Beep Duration 6-52 EAS Retry Count Manual EAS Deactivation Push Button 6-54 Manual EAS Deactivation Push Button continued Page 6-56 EAS Deactivation Duration Coupled EAS Deactivation Duration Retry 6-58 EAS Deactivation Duration Manual Interface Related Features Interface Type Specifies the current scanner interface. Selections are: 6-60 Interface Type continued Page Page RS-232 Single Cable Interface Selection 6-64 IBM Port 17 Interface Selection IBM USB Interface Selection 6-66 Maximum Host-Transmitted Message Length Number of Host Transmission Buffers 6-68 Global Prefix Page 6-70 Global Suffix Page 6-72 IBM Features IBM Interface Options IBM Scale Address Page IBM Transmit Labels in Code 39 Format 6-76 IBM USB Interface Options IBM USB Interface Options continued 6-78 IBM USB Scanner Device Type RS-232 Features RS-232 Baud Rate Page Page Page RS-232 Number of Data Bits 6-84 RS-232 Number of Stop Bits RS-232 Parity Page RS-232 Hardware Control Page RS-232 Intercharacter Delay 6-90 RS-232 Software Flow Control RS-232 Host Echo 6-92 RS-232 Host Echo Quiet Interval RS-232 Ignore Host Commands 6-94 RS-232 TTL RS-232 TTL Invert 6-96 RS-232 Beep on ASCII BEL RS-232 Beep After Weigh Page RS-232 ACK NAK Enable Page RS-232 ACK Character 6-102 RS-232 NAK Character RS-232 Retry on ACK NAK Timeout 6-104 RS-232 ACK NAK Timeout Value RS-232 ACK NAK Retry Count 6-106 RS-232 ACK NAK Error Handling Page Page Page 6-110 Single Cable RS-232 Options Single Cable RS-232 Scanner Only Protocol 6-112 Single Cable RS-232 RTS CTS Selection Page Page Single Cable RS-232 Use BCC 6-116 Single Cable RS-232 Use ACK/NAK Single Cable RS-232 Use STX 6-118 Set Single Cable RS-232 STX Character Single Cable RS-232 Use ETX 6-120 Set Single Cable RS-232 ETX Character Symbology Programming UPC-A Enable 6-122 UPC-A Number System Character Transmission UPC-A Check Character Transmission 6-124 Expand UPC-A to EAN-13 UPC/EAN AIM ID 6-126 UPC-A Label ID UPC-A 2-Digit Supplemental Label ID 6-128 UPC-A 5-Digit Supplemental Label ID UPC-A 128 Supplemental Label ID 6-130 UPC-E Enable UPC-E Number System Character Transmission 6-132 UPC-E Check Character Transmission Expand UPC-E to UPC-A 6-134 Expand UPC-E to EAN-13 UPC-E Label ID 6-136 UPC-E 2-Digit Supplemental Label ID UPC-E 5-Digit Supplemental Label ID 6-138 UPC-E 128 Supplemental Label ID EAN-13 Enable 6-140 EAN-13 First Character Transmission EAN-13 Check Character Transmission 6-142 EAN-13 ISBN Conversion Enable EAN 13 Label ID 6-144 EAN-13 2-Digit Supplemental Label ID EAN-13 5-Digit Supplemental Label ID 6-146 EAN-13 128 Supplemental Label ID Bookland AIM ID 6-148 Bookland Label ID EAN-8 Enable 6-150 EAN-8 Check Character Transmission Expand EAN-8 to EAN-13 6-152 EAN 8 Label ID EAN-8 2-Digit Supplemental Label ID 6-154 EAN-8 5-Digit Supplemental Label ID EAN-8 128 Supplemental Label ID 6-156 EAN-8 Decoding Levels Page Page Other UPC/EAN Options 6-160 UPC/EAN Reconstruction Price Weight Check Page Page 6-164 Enable EAN Two Label Table 6-2 Addons Page UPC-A and EAN-13 Decoding Levels Page Page 6-170 GTIN Enable GTIN Label ID 6-172 GTIN 2-Digit Supplemental Label ID GTIN 5-Digit Supplemental Label ID 6-174 GTIN Code 128 Supplemental Label ID RSS-14 Enable 6-176 RSS-14 Check Character Transmission RSS-14/EAN-128 Emulation 6-178 RSS-14 2D Component Enable RSS-14 AIM ID 6-180 RSS-14 Label ID RSS Expanded Enable 6-182 RSS Expanded EAN-128 Emulation RSS Expanded 2D Component Enable 6-184 RSS Expanded AIM ID RSS Expanded Label ID 6-186 RSS Expanded Length Control RSS Expanded Maximum Label Length 6-188 RSS Expanded Minimum Label Length RSS Expanded Fixed Length 1 6-190 RSS Expanded Fixed Length 2 Code 39 Enable 6-192 Code 39 Start Stop Character Transmission Code 39 Check Character Calculation 6-194 Code 39 Check Character Transmission Code 39 Full ASCII 6-196 Code 39 AIM ID Code 39 Label ID 6-198 Code 39 Length Control Code 39 Maximum Label Length 6-200 Code 39 Minimum Label Length Code 39 Fixed Length 1 6-202 Code 39 Fixed Length 2 Code 39 Stitching 6-204 Pharmacode 39 Enable Pharmacode 39 Start Stop Character Transmission 6-206 Pharmacode 39 Check Character Transmission Pharmacode 39 Label ID 6-208 Code 128 Enable Code 128 Transmit Function Characters 6-210 Convert Code 128 to Code 39 Code 128 AIM ID 6-212 Code 128 Label ID Code 128 Length Control 6-214 Code 128 Maximum Label Length Code 128 Minimum Label Length 6-216 Code 128 Fixed Length 1 Code 128 Fixed Length 2 6-218 Code 128 Stitching EAN-128 Enable 6-220 EAN-128 AIM ID EAN-128 Label ID 6-222 Interleaved 2 of 5 (I 2 of 5) Enable I 2 of 5 Check Character Calculation 6-224 I 2 of 5 Check Character Transmission I 2 of 5 AIM ID 6-226 I 2 of 5 Label ID I 2 of 5 Length Control 6-228 I 2 of 5 Maximum Label Length I 2 of 5 Minimum Label Length 6-230 I 2 of 5 Fixed Length 1 I 2 of 5 Fixed Length 2 6-232 I 2 of 5 Stitching Codabar Enable 6-234 Codabar Start Stop Character Transmission Codabar Start Stop Character Set Page Codabar Start Stop Character Match 6-238 Codabar Check Character Calculation Codabar Check Character Transmission 6-240 Codabar AIM ID Codabar Label ID 6-242 Codabar Length Control Codabar Maximum Label Length 6-244 Codabar Minimum Label Length Codabar Fixed Length 1 6-246 Codabar Fixed Length 2 Codabar Stitching 6-248 Code 93 Enable Code 93 AIM ID 6-250 Code 93 Label ID Code 93 Length Control 6-252 Code 93 Maximum Label Length Code 93 Minimum Label Length 6-254 Code 93 Fixed Length 1 Code 93 Fixed Length 2 6-256 Code 93 Stitching MSI/Plessey Enable 6-258 MSI/Plessey Check Character Calculation MSI/Plessey Number of Check Characters 6-260 MSI/Plessey Check Character Transmission MSI/Plessey AIM ID 6-262 MSI/Plessey Label ID MSI/Plessey Length Control 6-264 MSI/Plessey Maximum Label Length MSI/Plessey Minimum Label Length 6-266 MSI/Plessey Fixed Length 1 MSI/Plessey Fixed Length 2 6-268 MSI/Plessey Stitching Standard 2 of 5 Enable 6-270 Standard 2 of 5 Check Character Calculation Standard 2 of 5 Check Character Transmission 6-272 Standard 2 of 5 AIM ID Standard 2 of 5 Label ID 6-274 Standard 2 of 5 Length Control Standard 2 of 5 Maximum Label Length 6-276 Standard 2 of 5 Minimum Label Length Standard 2 of 5 Fixed Length 1 6-278 Standard 2 of 5 Fixed Length 2 Standard 2 of 5 Stitching Page Page A-2 Controls and Indicators LED and Beeper Indications Scanner and Scale LEDs Scanner (Green) LED Scale (Yellow) LED Page A-4 Deactivator LED Page A-6 Volume/Tone Push Button Page A-8 Manual EAS Deactivation Push Button Scale Zero Push Button The Scale Zero Push Button is used for multiple functions as listed in A-10 Calibration Switch Calibration Switch Seal Calibration Switch Cover Calibration Cover Calibration Switch Page B-2 RS-232 Cable Pinout Scanner RS-232 Cable Pinout continued Scale B-4 IBM Cable Pinout Scanner and Scale IBM USB Cable Pinout Scanner and Scale B-6 Auxilliary Port External Handheld Input Power Cable Connector Hardware 6 pin Molex B-8 Remote Display Connector Hardware 4 pin SDL EAS Comm Port EAS Deactivator Control Box Connection RJ10 Page Page C-2 Page C-4 Page C-6 Page C-8 Appendix D Host Commands Accepting Commands from an RS-232 Scanner Host The scanner responds to the following RS-232 commands: Page Appendix E Factory Defaults E-2 Page E-4 Page E-6 Page E-8 Page E-10 Page E-12 Page E-14 Page Page Appendix F Handheld Data Format Requirements Handheld Data Format Requirements General F-2 Datalogic Handheld Data Format Requirements RSS-14 RSS Expanded UPC-A UPC-A with 2-Digit Supplemental UPC-A with 5-Digit Supplemental UPC-A with Code 128 Supplemental UPC-E F-4 UPC-E with 2-Digit Supplemental UPC-E with 5-Digit Supplemental UPC-E with Code 128 Supplemental EAN-8 EAN-8 with 2-Digit Supplemental EAN-8 with 5-Digit Supplemental EAN-8 with Code 128 Supplemental F-6 EAN-13 EAN-13 with 2-Digit Supplemental EAN-13 with 5-Digit Supplemental EAN-13 with Code 128 Supplemental Code 39 Code 39-Pharmacode I 2 of 5 F-8 Codabar Code 128 Page F-10 AIM Formats UPC-A UPC-E EAN-13 EAN-8 2-Digit Supplemental 5-Digit Supplemental F-12 Code 128 Supplemental Bookland Code 39 Codabar MSI/Plessey Code 93 Page Code 128 / EAN128 PDF417 Page ASCII Character Set Table 1 www.scanning.datalogic.com