Datalogic Scanning 9500, 9504 manual Error Reporting, Operational Configuration

Operational Modes

Error Reporting

If a fatal error is detected during Selftest or operation, the unit will not advance to Normal Operation Mode. Selftest diagnostics will cause the unit to sound a long, low tone and/or display an error message on the 7- segment display indicating where the failure occurred. These messages are coded to assist the repair technician in identifying the failed component. If the error is with the EAS deactivation system, the bottom-most LED will flash red. If an error is indicated, make note of it and contact your supervisor or technical support representative. A table containing descrip- tions of these error codes is included in Chapter 4, Problem Isolation.

If a non-fatal1error is detected (such as the loss of one of the two lasers, or EAS deactivation system error), the unit will sound a long, low tone and display a number on the 7-segment display. The unit will advance to Nor- mal Operating Mode, but performance may be affected until a correction or repair is made.

Operational Configuration

Once Selftest diagnostics have been successfully run, a tone is emitted (if configured to do so, and the unit enters an operational configuration state. The scanner or scanner/scale will automatically load your specific interface settings which are required to communicate with the host system. There are two conditions that must be met before the unit can enter Operating Mode:

•No bar code label can be in the scan volume while the unit is in this state. Progress is halted until the label has been removed, thereby ensuring that no extraneous bar code data is send to the host.

•If your scanner has a scale, the scale cannot be in motion (usually

caused by excessive vibration in the checkstand) for this test to suc- ceed. A “Scale in Motion” status will be indicated by displaying a

period and the applicable weight unit (lb			. lb	or
kg	. kg	) that is selected.

•The scale must be able to “capture” zero weight. The

- 0 - display will be seen if there is a weight on the platter at power-up. Removing the weight or pressing the Scale Zero Push Button should allow the scale to find zero.

1.Scanner behavior under non-fatal error conditions is configurable. See Chapter 6, Program- ming for more details.

Product Reference Guide 3-7