Product Reference Guide 3-3
Deactivating Security Labels
Sensormatic® Ultra-Max®, Ultra-Strip® II and III EAS (Electronic Arti-
cle Surveillance) tags can be detected and deactivated by the system. This
is accomplished by means of a ScanMax deactivation antenna mounted
under the scanner platter (single-antenna models) or both behind the ver-
tical window and under the scanner platter (dual-antenna models). EAS
tags should be brought within five inches of the antenna(s) to be deacti-
vated.
EAS Deactivation Modes
Three modes of initiating deactivation are selectable via scanner program-
ming (reference Chapter 6, "EAS Mode" in this manual):
• Coupled Mode — Deactivation occurs only after item bar codes are
read by the scanner.
• Decoupled Mode — Deactivation is independent of the scanning
function
• Hybrid Mode — EAS system is armed whenever the scanner is
enabled and the deactivation beep is sounded when an EAS tag is
deactivated..
NOTE
Single-Antenna models ONLY: EAS tag deactivation is dependent upon cor-
rect installation of the EAS antenna, “downstream” with regard to the direc-
tion of scanning: Left-to-right (see Figure 2-18, or right-to-left (see
Figure 2-19). If deactivation is not occurring while items are presented dur-
ing a normal scan, consult your system specialist or See “Swapping Position:
EAS Single-Antenna ONLY” on page 34. for assistance in optimizing the
installation.
NOTE
The EAS system must be functional to implement any of the EAS Modes. If
the EAS system is not active, error code 9 will be displayed in the 7-segment
LED display (see Figure 4-1).