Datalogic Scanning 9500, 9504 4-4

4-4 Magellan® 9500

Error

Code Probable Cause Corrective Action

0

Blinking Configuration

No POS interface has been selected (Null interface). See the topic,

Interface Type, in Chapter 6 to select the required interface using pro-

gramming bar codes.

1 Configuration Error See Chapter 6, Programming, for details about configuring the

scanner using programming bar codes.

2 Interface Board Unplug unit and call technical support personnel.

3 Motor Unplug unit and call technical support personnel.

4Horizontal LaseraCall technical support personnel.

5Vertical LaseraCall technical support personnel.

6 Digital Board Unplug unit and call technical support personnel.

7Scale See the topic Scale Error Reporting in this chapter for problem identi-

fication and corrective actions.

8 Remote Display

Connect the Remote Display. If necessary, replace display or cable.

Alternatively, you can disable the Remote Display using the program-

ming procedures described in Chapter 6.

9 EAS Error No EAS communication. Check EAS cable connections. Call technical

support personnel.

A Button Module Call technical support personnel.

C Scale Calibration Proceed to scale calibration procedure.

Decimal

Point 3.3 V Present If not lit, call technical support personnel

a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature);

however, the 7-segment display will show the error code indicating the failed laser. If both lasers have

failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until

serviced. No alternate blinking of lamps will occur if only one laser has failed.

Contents

Main Page Table of Contents 2 Page 4 Page 6 Page 8 Appendix A. LED/Beeper Indications & Controls ................................. A-1 Appendix B. Cable Information............................................................ B-1 Product Reference Guide 9 DATALOGIC SCANNING, INC. MAGELLAN END USER LICENSE AGREEMENT 10 Chapter 1 Introduction Manual Overview 1-2 How to Use This Manual Manual Conventions Scanner and Scanner/Scale Nomenclature Scanner and Scanner/Scale Nomenclature Product Reference Guide 1-5 Connectors 0.00 Figure 1-2. Connector Panel POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER 1-6 Physical Parameters Scanning Deactivating EAS Tags Weighing Rated Weight Capacity Minimum Increment Maximum Static Weight (Overload) Automatic Zero Maintenance Warm-Up Time Product Reference Guide 1-9 Figure 1-3. Environmental Specifications Operation Storage 1-10 Electrical Specifications Power Supply Laser and Product Safety 1-12 Labeling Product Reference Guide 1-13 Labeling 0.00 M Two labels located on EAS Dual-Antenna models MAGELLAN 9500 1-14 Agency Compliances Bar Codes Supported Page Chapter 2 Site Preparation and Installation 2-2 Pre-Installation Considerations Model 9501 Model 9502 Checkstand Design 2-4 Scanner Installation Scanner Maintenance References Scanner Usage Site Preparation Overview 2-6 Ventilation and Spacing Page Service Access 2-10 Power Installation Reference the wiring diagram in arrangement. Grounding Figure 2-4. Input Power Wiring Checkstand Preparation 2-12 Liquid Spills and Moisture Counter Cutout Page 2-14 Figure 2-6. Typical Checkstand Design & Cutout Location Below Flush Incorrect Flush Correct Above Flush Incorrect Counter Cutout Refer to Figure 2-7 for dimensional information. Figure 2-8 and Figure 2-9 provide counter cutout details for model 850x/950x inter- changeability and minimum required counter cutout (for new 950x instal- lations) respectively. Figure 2-7. Dimensions 28.9 lb. (13.1kg) 2-16 Figure 2-8. Cutout Dimensions: Recommended for 8500/9500 Interchangeability Counter Cutout Product Reference Guide 2-17 Figure 2-9. Cutout Dimensions: Minimum Required Counter Cutout 2-18 Checkstand Mounting Checkstand Vibration Installation Overview Unpacking 2-20 Operational Verification Protective vinyl MUST be removed from the platter before use. Page 2-22 Page 2-24 Diagnostic Modes Scanner Diagnostic Mode Scale Diagnostic Mode Cables & Connections 2-26 Figure 2-11. Cable Routing Remote Scale Display Placement/Installation Lighting Considerations 2-28 Viewing Angle 0.00 Placing and Installing the Remote Scale Display (Short Pedestal Base ONLY) 2-30 Figure 2-15. Remote Scale Display Components Changing Weighing Modes F LEGAL NOTE Set-Up & Installation EAS Considerations 2-34 Swapping Position: EAS Single-Antenna ONLY EAS Antenna Load Cell/Spider Assembly Load Cell Harness Product Flow Product Flow LEGAL NOTE 2-36 Set-up Set-Up & Installation Product Reference Guide 2-37 Figure 2-21. Connecting Cables to the Scanner/Scale 0.00 POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER 2-38 Installation a bOR Page Page System Power-Up Recap 2-42 Page 3-2 Proper Scanning Technique Deactivating Security Labels EAS Deactivation Modes 3-4 EAS Deactivation Indicators Manual EAS Deactivation Push Button Proper Weighing Technique 3-6 Operational Controls Operational Modes Power-Up/Selftest & Pre-Operation Power-Up/Selftest Error Reporting Operational Configuration 3-8 Operating Mode Normal Operation Sleep Mode Additional Functions Programming Diagnostic Mode Scanner and Scale Reset 3-10 Scale Adjustments Zeroing the Scale Calibrating the Scale 3-12 Operational Maintenance Vertical Scan Window Replacement a bOR 3-14 Vertical Scan Window Horizontal Scan Window Replacement (WRG) Page Chapter 4 Problem Isolation Power-Up Selftest 4-2 Operational Tests Diagnostic Tests Diagnostic Procedures Error Codes 4-4 Scale Error Reporting 7-Segment Display 4-6 Flowcharts Product Reference Guide 4-7 Figure 4-2. Problem Isolation: Start Other Problems? 4-8 Figure 4-3. Problem Isolation: Selftest Unit passes Selftest SELFTEST Flowcharts Figure 4-4. Problem Isolation: Poor/No Reading DONE DONE POOR/NO READING START Call Tech Support 4-10 Figure 4-5. Problem Isolation: No Transmit to POS NO TRANSMIT TO POS Product Reference Guide 4-11 Figure 4-6. Problem Isolation: Scale SCALE START 4-12 Figure 4-7. Problem Isolation: Remote Display REMOTE DISPLAY Product Reference Guide 4-13 Figure 4-8. Problem Isolation: EAS System NO EAS DEACTIVATION Page Chapter 5 Calibration 5-2 Description of Calibration Sequence Motion Test Automatic Zero Setting Test 5-4 Preparing the Scanner/Scale for Calibration Calibrating the Scale (Pounds & Kilograms) Calibration Cover Calibration Switch 5-6 Calibration Verification (U.S. Pounds) Increasing-Load Test (Phase 1) 5-8 Shift Test C A D AC B D Increasing- Load Test (Phase 2) Blanking Test 5-10 Decreasing-Load Test Return to Zero Test Calibration Verification (Kilograms) Increasing-Load Test (Phase 1) 5-12 Shift Test (Metric) Increasing- Load Test (Phase 2) A C B D AB CD 5-14 Blanking Test Decreasing-Load Test Return to Zero Test Page Chapter 6 Programming Introduction to Label Programming Understanding the Basics 6-2 Integrating the Scanner With Your Host System Customizing Your Scanners Operation Page 6-4 Programming Overview Programming via Handheld Device What Is Programming Mode? Entering and Exiting Programming Mode. 6-6 Programming Session Page 6-8 Programming Sequence Page 6-10 LED and Beeper Indicators If You Make a Mistake... Return to Factory Settings Test Mode 6-12 General Scanner and Scale Features Double Read Timeout Page 6-14 Laser Timeout Page 6-16 Motor Timeout Page Page Green LED Idle State 6-20 Scanner Button Options Page 6-22 Power-up Beep Control Page 6-24 Good Read Beep Control Good Read Beep Frequency Page Good Read Beep Length 6-28 Good Read Beep Volume Page Page Good Read When to Indicate Page Scale Enable 6-34 Scale Country Mode Page 6-36 Scale Enforced Zero Return Scale Enforced Zero Return continued 6-38 Scale Interface Type Page 6-40 Scale Motion Level Filter Page 6-42 Scale LED Enable Remote Display Enable/Disable 6-44 Aux Port Mode Page 6-46 Laser Failure Mode Productivity Index Reporting (PIR)/Cashier Training (CT) 6-48 EAS Features EAS Mode Page Page EAS Beep Duration 6-52 EAS Retry Count Manual EAS Deactivation Push Button 6-54 Manual EAS Deactivation Push Button continued Page 6-56 EAS Deactivation Duration Coupled EAS Deactivation Duration Retry 6-58 EAS Deactivation Duration Manual Interface Related Features Interface Type Specifies the current scanner interface. Selections are: 6-60 Interface Type continued Page Page RS-232 Single Cable Interface Selection 6-64 IBM Port 17 Interface Selection IBM USB Interface Selection 6-66 Maximum Host-Transmitted Message Length Number of Host Transmission Buffers 6-68 Global Prefix Page 6-70 Global Suffix Page 6-72 IBM Features IBM Interface Options IBM Scale Address Page IBM Transmit Labels in Code 39 Format 6-76 IBM USB Interface Options IBM USB Interface Options continued 6-78 IBM USB Scanner Device Type RS-232 Features RS-232 Baud Rate Page Page Page RS-232 Number of Data Bits 6-84 RS-232 Number of Stop Bits RS-232 Parity Page RS-232 Hardware Control Page RS-232 Intercharacter Delay 6-90 RS-232 Software Flow Control RS-232 Host Echo 6-92 RS-232 Host Echo Quiet Interval RS-232 Ignore Host Commands 6-94 RS-232 TTL RS-232 TTL Invert 6-96 RS-232 Beep on ASCII BEL RS-232 Beep After Weigh Page RS-232 ACK NAK Enable Page RS-232 ACK Character 6-102 RS-232 NAK Character RS-232 Retry on ACK NAK Timeout 6-104 RS-232 ACK NAK Timeout Value RS-232 ACK NAK Retry Count 6-106 RS-232 ACK NAK Error Handling Page Page Page 6-110 Single Cable RS-232 Options Single Cable RS-232 Scanner Only Protocol 6-112 Single Cable RS-232 RTS CTS Selection Page Page Single Cable RS-232 Use BCC 6-116 Single Cable RS-232 Use ACK/NAK Single Cable RS-232 Use STX 6-118 Set Single Cable RS-232 STX Character Single Cable RS-232 Use ETX 6-120 Set Single Cable RS-232 ETX Character Symbology Programming UPC-A Enable 6-122 UPC-A Number System Character Transmission UPC-A Check Character Transmission 6-124 Expand UPC-A to EAN-13 UPC/EAN AIM ID 6-126 UPC-A Label ID UPC-A 2-Digit Supplemental Label ID 6-128 UPC-A 5-Digit Supplemental Label ID UPC-A 128 Supplemental Label ID 6-130 UPC-E Enable UPC-E Number System Character Transmission 6-132 UPC-E Check Character Transmission Expand UPC-E to UPC-A 6-134 Expand UPC-E to EAN-13 UPC-E Label ID 6-136 UPC-E 2-Digit Supplemental Label ID UPC-E 5-Digit Supplemental Label ID 6-138 UPC-E 128 Supplemental Label ID EAN-13 Enable 6-140 EAN-13 First Character Transmission EAN-13 Check Character Transmission 6-142 EAN-13 ISBN Conversion Enable EAN 13 Label ID 6-144 EAN-13 2-Digit Supplemental Label ID EAN-13 5-Digit Supplemental Label ID 6-146 EAN-13 128 Supplemental Label ID Bookland AIM ID 6-148 Bookland Label ID EAN-8 Enable 6-150 EAN-8 Check Character Transmission Expand EAN-8 to EAN-13 6-152 EAN 8 Label ID EAN-8 2-Digit Supplemental Label ID 6-154 EAN-8 5-Digit Supplemental Label ID EAN-8 128 Supplemental Label ID 6-156 EAN-8 Decoding Levels Page Page Other UPC/EAN Options 6-160 UPC/EAN Reconstruction Price Weight Check Page Page 6-164 Enable EAN Two Label Table 6-2 Addons Page UPC-A and EAN-13 Decoding Levels Page Page 6-170 GTIN Enable GTIN Label ID 6-172 GTIN 2-Digit Supplemental Label ID GTIN 5-Digit Supplemental Label ID 6-174 GTIN Code 128 Supplemental Label ID RSS-14 Enable 6-176 RSS-14 Check Character Transmission RSS-14/EAN-128 Emulation 6-178 RSS-14 2D Component Enable RSS-14 AIM ID 6-180 RSS-14 Label ID RSS Expanded Enable 6-182 RSS Expanded EAN-128 Emulation RSS Expanded 2D Component Enable 6-184 RSS Expanded AIM ID RSS Expanded Label ID 6-186 RSS Expanded Length Control RSS Expanded Maximum Label Length 6-188 RSS Expanded Minimum Label Length RSS Expanded Fixed Length 1 6-190 RSS Expanded Fixed Length 2 Code 39 Enable 6-192 Code 39 Start Stop Character Transmission Code 39 Check Character Calculation 6-194 Code 39 Check Character Transmission Code 39 Full ASCII 6-196 Code 39 AIM ID Code 39 Label ID 6-198 Code 39 Length Control Code 39 Maximum Label Length 6-200 Code 39 Minimum Label Length Code 39 Fixed Length 1 6-202 Code 39 Fixed Length 2 Code 39 Stitching 6-204 Pharmacode 39 Enable Pharmacode 39 Start Stop Character Transmission 6-206 Pharmacode 39 Check Character Transmission Pharmacode 39 Label ID 6-208 Code 128 Enable Code 128 Transmit Function Characters 6-210 Convert Code 128 to Code 39 Code 128 AIM ID 6-212 Code 128 Label ID Code 128 Length Control 6-214 Code 128 Maximum Label Length Code 128 Minimum Label Length 6-216 Code 128 Fixed Length 1 Code 128 Fixed Length 2 6-218 Code 128 Stitching EAN-128 Enable 6-220 EAN-128 AIM ID EAN-128 Label ID 6-222 Interleaved 2 of 5 (I 2 of 5) Enable I 2 of 5 Check Character Calculation 6-224 I 2 of 5 Check Character Transmission I 2 of 5 AIM ID 6-226 I 2 of 5 Label ID I 2 of 5 Length Control 6-228 I 2 of 5 Maximum Label Length I 2 of 5 Minimum Label Length 6-230 I 2 of 5 Fixed Length 1 I 2 of 5 Fixed Length 2 6-232 I 2 of 5 Stitching Codabar Enable 6-234 Codabar Start Stop Character Transmission Codabar Start Stop Character Set Page Codabar Start Stop Character Match 6-238 Codabar Check Character Calculation Codabar Check Character Transmission 6-240 Codabar AIM ID Codabar Label ID 6-242 Codabar Length Control Codabar Maximum Label Length 6-244 Codabar Minimum Label Length Codabar Fixed Length 1 6-246 Codabar Fixed Length 2 Codabar Stitching 6-248 Code 93 Enable Code 93 AIM ID 6-250 Code 93 Label ID Code 93 Length Control 6-252 Code 93 Maximum Label Length Code 93 Minimum Label Length 6-254 Code 93 Fixed Length 1 Code 93 Fixed Length 2 6-256 Code 93 Stitching MSI/Plessey Enable 6-258 MSI/Plessey Check Character Calculation MSI/Plessey Number of Check Characters 6-260 MSI/Plessey Check Character Transmission MSI/Plessey AIM ID 6-262 MSI/Plessey Label ID MSI/Plessey Length Control 6-264 MSI/Plessey Maximum Label Length MSI/Plessey Minimum Label Length 6-266 MSI/Plessey Fixed Length 1 MSI/Plessey Fixed Length 2 6-268 MSI/Plessey Stitching Standard 2 of 5 Enable 6-270 Standard 2 of 5 Check Character Calculation Standard 2 of 5 Check Character Transmission 6-272 Standard 2 of 5 AIM ID Standard 2 of 5 Label ID 6-274 Standard 2 of 5 Length Control Standard 2 of 5 Maximum Label Length 6-276 Standard 2 of 5 Minimum Label Length Standard 2 of 5 Fixed Length 1 6-278 Standard 2 of 5 Fixed Length 2 Standard 2 of 5 Stitching Page Page A-2 Controls and Indicators LED and Beeper Indications Scanner and Scale LEDs Scanner (Green) LED Scale (Yellow) LED Page A-4 Deactivator LED Page A-6 Volume/Tone Push Button Page A-8 Manual EAS Deactivation Push Button Scale Zero Push Button The Scale Zero Push Button is used for multiple functions as listed in A-10 Calibration Switch Calibration Switch Seal Calibration Switch Cover Calibration Cover Calibration Switch Page B-2 RS-232 Cable Pinout Scanner RS-232 Cable Pinout continued Scale B-4 IBM Cable Pinout Scanner and Scale IBM USB Cable Pinout Scanner and Scale B-6 Auxilliary Port External Handheld Input Power Cable Connector Hardware 6 pin Molex B-8 Remote Display Connector Hardware 4 pin SDL EAS Comm Port EAS Deactivator Control Box Connection RJ10 Page Page C-2 Page C-4 Page C-6 Page C-8 Appendix D Host Commands Accepting Commands from an RS-232 Scanner Host The scanner responds to the following RS-232 commands: Page Appendix E Factory Defaults E-2 Page E-4 Page E-6 Page E-8 Page E-10 Page E-12 Page E-14 Page Page Appendix F Handheld Data Format Requirements Handheld Data Format Requirements General F-2 Datalogic Handheld Data Format Requirements RSS-14 RSS Expanded UPC-A UPC-A with 2-Digit Supplemental UPC-A with 5-Digit Supplemental UPC-A with Code 128 Supplemental UPC-E F-4 UPC-E with 2-Digit Supplemental UPC-E with 5-Digit Supplemental UPC-E with Code 128 Supplemental EAN-8 EAN-8 with 2-Digit Supplemental EAN-8 with 5-Digit Supplemental EAN-8 with Code 128 Supplemental F-6 EAN-13 EAN-13 with 2-Digit Supplemental EAN-13 with 5-Digit Supplemental EAN-13 with Code 128 Supplemental Code 39 Code 39-Pharmacode I 2 of 5 F-8 Codabar Code 128 Page F-10 AIM Formats UPC-A UPC-E EAN-13 EAN-8 2-Digit Supplemental 5-Digit Supplemental F-12 Code 128 Supplemental Bookland Code 39 Codabar MSI/Plessey Code 93 Page Code 128 / EAN128 PDF417 Page ASCII Character Set Table 1 www.scanning.datalogic.com