Datalogic Scanning 9504, 9500 manual Error Probable Cause Code

Error

Probable Cause

Code

0

Configuration

Blinking

1Configuration Error

2Interface Board

3Motor

4Horizontal Lasera

5Vertical Lasera

6Digital Board

7Scale

8Remote Display

9EAS Error

AButton Module

C Scale Calibration

Decimal

Corrective Action

No POS interface has been selected (Null interface). See the topic, Interface Type, in Chapter 6 to select the required interface using pro- gramming bar codes.

See Chapter 6, Programming, for details about configuring the scanner using programming bar codes.

Unplug unit and call technical support personnel.

Unplug unit and call technical support personnel.

Call technical support personnel.

Call technical support personnel.

Unplug unit and call technical support personnel.

See the topic Scale Error Reporting in this chapter for problem identi- fication and corrective actions.

Connect the Remote Display. If necessary, replace display or cable. Alternatively, you can disable the Remote Display using the program- ming procedures described in Chapter 6.

No EAS communication. Check EAS cable connections. Call technical support personnel.

Call technical support personnel.

Proceed to scale calibration procedure.

Point

3.3 V Present

If not lit, call technical support personnel

a.If only one laser is non-functional, the scanner may continue to work (this is a configurable feature); however, the 7-segment display will show the error code indicating the failed laser. If both lasers have failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until serviced. No alternate blinking of lamps will occur if only one laser has failed.

4-4 Magellan® 9500