Paper jams in the printer

Paper jam in the material feed section

If a jam occurs a message appears on the operator panel. If a paper jam occurs, check if:

The roll is loaded correct and the media is fed as indicated.

The correct media is used (see ‘List of available material types and sizes’ on page 214).

No scraps of material are blocking the paper path

How to clear a jam in the material feed section

1Turn off the printer.

2Open the correct roll compartment.

Note: One compartment can be open at a time.

3Lower the feed table, use the two catches on the front underneath the feed table (see Figure 93).

[93] Lower the feed table

4Remove the jammed material.

5Close the feed table.

6Close the roll compartment.

7Turn on the printer.

Note: If you can not clear the paper jam by opening the feed table than open the fusing section (see ‘Paper jam in the fuser section’ on page 180).

Troubleshooting

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IBM TDS400 user manual Paper jams in the printer, Paper jam in the material feed section