Troubleshooting
Clearing Mishandled Paper
CAUTION
When removing mishandled paper, be sure to leave no torn paper inside the machine, avoid touching the drum or scratching it in any way, and keep all metal and magnetic objects, e.g., watches, jewelry, etc. away from the drum area.
When a paper misfeed occurs, the copier stops making copies and mishandled paper codes display on the screen to indicate misfeed area(s). A flashing code indicates the area that should be cleared first. To view Help screen instructions, touch Illustration explanation when the flashing mishandled paper code displays. Be sure to remove paper from each flashing location until all locations are cleared.
The following 19 mishandled paper codes display for specific areas of the machine.
Code | Location | Code | Location |
[1] | : Tray 1 | [10] | : Main body |
[2] | : Tray 2 | [11] | : Main body |
[3] | : Tray 3 | [12] | : ADU or Main body |
[4] | : Tray 4 (LCT) | [13] | : Finisher |
[5] | : | [14] | : RADF |
[6] | : Right side cover of Main | [15] | : RADF |
| body | [17] | : Finisher (Cover sheet |
[7] | : Tray 4 (LCT) |
| feeder) |
[8] | : | [18] | : Finisher (Book making |
| Main body |
| unit) |
[9] | : Main body | [19] | : Trimmer unit |
