Troubleshooting
Copying Hints (continued)
CALL FOR PM IS DISPLAYED IN MESSAGE AREA
Contact your service representative for Preventive Maintenance.
APS SELECTS THE WRONG PAPER SIZE
Paper guides must be adjusted exactly to the size of originals.
IN MIXED ORIGINAL MODE, A MESSAGE TO LOAD A REQUIRED PAPER SIZE DISPLAYS, EVEN THOUGH THAT SIZE IS LOADED IN ONE OF THE TRAYS
Paper sizes loaded in the trays must be consistent with the tray position size; otherwise, the tray key on the Basic Screen will blink.
THE BASIC SCREEN DOES NOT DISPLAY SETTINGS AS DESCRIBED IN USER’S MANUAL
Check with the key operator, as Initial Settings may have been changed.
USING TRIMMER, COPIES CANNOT BE TRIMMED
Check to see if the message “Trash basket of Trimmer is full” is displayed. Empty trash basket.
PLEASE CHECK ORIGINAL
This message displays when the copier detects a
Select copy size and press [START]. 1.00 magnification will be selected automatically.
If this message continues to display after selecting copy size, select 1.00 magnification, even if it is already indicated, then press [START]. If desired, ask your Konica service representative to enable the machine to default to 1.00 magnification in this situation.
SHEET INSERTION RESULT IS NOT AS EXPECTED
Blank insertion: Be sure manuscript originals do not already include blank sheets in the locations designated for sheet insertion.
Copy insertion: To ensure that chapter sheets in
FINISHER STAPLE RESULT IS NOT AS EXPECTED
The 2 staple position functions only on copy paper that is loaded vertically (portrait style).
