CHAPTE R
45-1
Cisco Unified Communications Manager Administration Guide
OL-18611-01
45
Line Group Configuration
Use the following topics to add or delete a line group or to add directory numbers to or to remove
directory numbers from a line group:
• Line Group Configuration Settings, page 45-1
• Finding a Line Group, page 45-6
• Configuring a Line Group, page 45-8
• Adding Members to a Line Group, page 45-8
• Removing Members from a Line Group, page 45-9
• Deleting a Line Group, page 45-10
• Related Topics, page 45-10

Line Group Configuration Settings

A line group allows you to designate the order in which directory n umb ers a re c ho sen . Cisc o Uni fied
Communications Manager distributes a call to idle or available members of a line group based on a call
distribution algorithm and on the Ring No Answer Reversion (RNAR) Timeout setting.
Note Users cannot pick up calls to a DN that belongs to a line group by using the Dir ected Call Pick up feat ure.
Tip Although you can configure an empty line group with no members (directory numbe rs), Cisco Uni fied
Communications Manager does not support this configuration for routing c alls. If the line group contains
no members, the hunt list stops hunting when the call gets routed to the empty l ine group. To avoid this
situation, make sure that you configure at least one member in the line group.