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Cisco Systems OL-18611-01 - page 384

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Cisco Unified Communications Manager Administration Guide

OL-18611-01

Chapter 62 Directed Call Park

Contents

Main Page CONTENTS Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Preface Purpose Audience Organization Related Documentation Conventions Obtaining Documentation and Submitting a Service Request Cisco Product Security Overview Page Page Page Introduction Key Features and Benefits Browsing to Cisco Unified Communications Manager Administration Web Browsers Cisco Unified Communications Manager Administration Logon Cisco Unified Communications Manager Administration Log Off Hypertext Transfer Protocol Over Secure Sockets Layer (HTTPS) Using Internet Explorer 6 and HTTPS with Cisco Unified Communications Manager Administration Page Using Internet Explorer 7 and HTTPS with Cisco Unified Communications Manager Administration Using Netscape and HTTPS with Cisco Unified Communications Manager Administration Navigating the Cisco Unified Communications Manager Administration Application Cisco Unified Presence Server Link Link to Cisco Unified Presence Server Customized Log-on Message Last Successful Logon Message Accessibility Where to Find More Information Page Page Page Page Server Configuration Server Configuration Settings Page Page Finding a Server Configuring a Server Deleting a Server Page Page Cisco Unified Communications Manager Configuration Settings Page Page Finding a Cisco Unified Communications Manager Page Updating a Cisco Unified Communications Manager Synchronizing a Cisco Unified Communications Manager With Devices Cisco CallManager Service Activation/Deactivation Cisco CallManager Service Activation Cisco CallManager Service Deactivation Page Cisco Unified Communications Manager Group Cisco Unified Communications Manager Group Configuration Page Finding a Cisco Unified Communications Manager Group Configuring a Cisco Unified Communications Manager Group Synchronizing a Cisco Unified Communications Manager Group with Affected Devices Deleting a Cisco Unified Communications Manager Group Page Phone NTP Reference Configuration Phone NTP Reference Configuration Settings Finding the Phone NTP References Configuring the Phone NTP References Deleting the Phone NTP Reference Page Page Date/Time Group Configuration Date/Time Group Configuration Settings Page Finding a Date/Time Group Configuring a Date/Time Group Synchronizing a Date/Time Group With Affected Devices Deleting a Date/Time Group Page Page Presence Group Configuration Page Region Configuration Region Configuration Settings Page Page Finding a Region Configuring a Region Page Page Page Synchronizing a Region With Affected Devices Deleting a Region Page Device Pool Configuration Device Pool Configuration Settings Page Page Page Page Page Page Page Page Finding a Device Pool Configuring a Device Pool Page Synchronizing a Device Pool With Affected Devices Deleting a Device Pool Page Device Mobility Group Configuration Page Device Mobility Info Configuration Page DHCP Server Configuration DHCP Server Configuration Settings Activating DHCP Monitor Service Starting DHCP Monitor Service Finding a DHCP Server Configuring a DHCP Server Deleting a DHCP Server Page DHCP Subnet Configuration DHCP Subnet Configuration Settings Finding a DHCP Subnet Configuring a DHCP Subnet Deleting a DHCP Subnet Page Page LDAP System Configuration LDAP System Configuration Settings Page Updating LDAP System Information Page LDAP Directory Configuration LDAP Directory Configuration Settings Page Page Finding an LDAP Directory Configuring an LDAP Directory Deleting an LDAP Directory LDAP Authentication Configuration LDAP Authentication Configuration Settings Page Page Updating LDAP Authentication Information Page Page Location Configuration Location Configuration Settings Page Page Finding a Location Configuring a Location Deleting a Location Resynchronizing a Location Bandwidth Page Physical Location Configuration Page Survivable Remote Site Telephony Configuration SRST Reference Configuration Settings Finding an SRST Reference Page Configuring an SRST Reference Deleting an SRST Reference Page Page MLPP Domain Configuration MLPP Domain Configuration Settings Finding an MLPP Domain Configuring an MLPP Domain Deleting an MLPP Domain Page Resource Priority Namespace Network Domain Resource Priority Namespace Network Domain Configuration Finding a Resource Priority Namespace Network Domain Configuring a Resource Priority Namespace Network Domain Deleting a Resource Priority Namespace Network Domain Page Page Resource Priority Namespace List Configuration Resource Priority Namespace List Configuration Settings Finding a Resource Priority Namespace List Configuring a Resource Priority Namespace List Deleting a Resource Priority Namespace List Page Enterprise Parameters Configuration Updating Enterprise Parameters Synchronizing Enterprise Parameters With Affected Devices Enterprise Phone Configuration Configuring Enterprise Phone Parameters Page Service Parameters Configuration Configuring Service Parameters for a Service on a Server Page Displaying Parameters for a Service Page Phone Security Profile Configuration Page SIP Trunk Security Profile Configuration Page CUMA Server Security Profile Configuration Page Application Server Configuration Application Server Configuration Settings Finding an Application Server Configuring Application Servers Deleting an Application Server Page Page License Unit Report Generating a License Unit Report Page License Unit Calculator Calculating License Units Page License File Upload Starting the License Manager Service Obtaining a License File New Cisco Unified Communications Manager Nodes and Devices Obtaining a Software Feature License Upgrading Product Licenses Uploading a License File Page Deleting a License File Name Page License Capabilities Assignment Configuration License Capabilities Assignment Configuration Settings Finding a License Capabilities Assignment Configuring the Capabilities Assignments for One User Configuring the Capabilities Assignments for Multiple Users Page Autoregistration Configuration Autoregistration Configuration Settings Page Enabling Autoregistration Disabling Autoregistration Reusing Autoregistration Numbers Page Geolocation Configuration Page Geolocation Filter Configuration Page Page Page Automated Alternate Routing Group AAR Group Configuration Settings Page Finding an AAR Group Configuring an AAR Group Deleting an AAR Group Page Page Application Dial Rules Configuration Application Dial Rule Configuration Settings Finding a Dial Rule Configuring Dial Rules Deleting a Dial Rule Reprioritizing a Dial Rule Page Page Directory Lookup Dial Rules Configuration Directory Lookup Dial Rule Configuration Settings Finding a Directory Lookup Dial Rule Configuring Directory Lookup Dial Rules Deleting a Directory Lookup Dial Rule SIP Dial Rules Configuration SIP Dial Rule Configuration Settings Page Finding a SIP Dial Rule Configuring SIP Dial Rules Pattern Formats SIP Dial Rules Examples Deleting a SIP Dial Rule Resetting a SIP Dial Rule Synchronizing Configuration of a SIP Dial Rule with Affected SIP Phones Page Page Route Filter Configuration Route Filter Configuration Settings Finding a Route Filter Page Configuring a Route Filter Adding and Editing Route Filter Clauses Removing Route Filter Clauses Synchronizing a Route Filter With Affected Devices Deleting a Route Filter Route Filter Tag Descriptions Page Page Page Route Group Configuration Route Group Configuration Settings Finding a Route Group Configuring a Route Group Adding Devices to a Route Group Removing Devices from a Route Group Deleting a Route Group Page Page Route List Configuration Finding Route Lists Adding a Route List Page Adding Route Groups to a Route List Removing Route Groups from a Route List Changing the Order of Route Groups in a Route List Synchronizing a Route List With Affected Route Groups Deleting a Route List Page Route Pattern Configuration Route Pattern Configuration Settings Page Page Page Page Page Page Page Page Finding a Route Pattern Configuring a Route Pattern Deleting a Route Pattern Page Page Line Group Configuration Line Group Configuration Settings Page Page Page Page Finding a Line Group Page Configuring a Line Group Adding Members to a Line Group Removing Members from a Line Group Deleting a Line Group Page Page Hunt List Configuration Finding Hunt Lists Adding a Hunt List Page Adding Line Groups to a Hunt List Removing Line Groups from a Hunt List Changing the Order of Line Groups in a Hunt List Synchronizing a Hunt List With Affected Line Groups Deleting a Hunt List Page Page Hunt Pilot Configuration Hunt Pilot Configuration Settings Page Page Page Page Page Page Page Page Page Finding a Hunt Pilot Configuring a Hunt Pilot Page Deleting a Hunt Pilot SIP Route Pattern Configuration SIP Route Pattern Configuration Settings Page Page Page Finding a SIP Route Pattern Configuring a SIP Route Pattern Deleting a SIP Route Pattern Page Page Access List Configuration Page Time Period Configuration Time Period Configuration Settings Page Finding a Time Period Configuring a Time Period Deleting a Time Period Page Time Schedule Configuration Time Schedule Configuration Settings Finding a Time Schedule Page Configuring a Time Schedule Deleting a Time Schedule Page Page Partition Configuration Partition Configuration Settings Page Finding a Partition Configuring a Partition Searching for a Partition Synchronizing a Partition With Affected Devices Deleting a Partition Page Page Calling Search Space Configuration Calling Search Space Configuration Settings Page Finding a Calling Search Space Configuring a Calling Search Space Deleting a Calling Search Space Page Page Intercom Partition Configuration Page Intercom Calling Search Space Configuration Page Intercom Directory Number Configuration Page Intercom Translation Pattern Configuration Page Client Matter Codes Page Forced Authorization Codes Page Translation Pattern Configuration Translation Pattern Configuration Settings Page Page Page Page Page Page Page Finding a Translation Pattern Configuring a Translation Pattern Deleting a Translation Pattern Page Call Park Page Directed Call Park Page Call Pickup Group Configuration Page Directory Number Configuration Directory Number Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Finding a Directory Number Configuring a Directory Number Synchronizing a Directory Number With Affected Devices Configuring Private Line Automatic Ringdown (PLAR) Removing a Directory Number from a Phone Creating a Cisco Unity Connection Voice Mailbox Page Meet-Me Number/Pattern Configuration Meet-Me Number/Pattern Configuration Settings Finding a Meet-Me Number/Pattern Page Configuring a Meet-Me Number/Pattern Deleting a Meet-Me Number/Pattern Page Page Dial Plan Installer Finding a Dial Plan Editing a Dial Plan Installing a Dial Plan on Cisco Unified Communications Manager Configuring Route Pattern Details for a non-NANP Dial Plan Upgrading a Dial Plan Page Uninstalling a Dial Plan Restarting the Cisco CallManager Service Page Page Route Plan Report Viewing Route Plan Records Deleting Unassigned Directory Numbers Updating Unassigned Directory Numbers Viewing Route Plan Reports in a File Page Calling Party Transformation Pattern Calling Party Transformation Pattern Configuration Settings Page Page Page Finding a Calling Party Transformation Pattern Configuring a Calling Party Transformation Pattern Deleting a Calling Party Transformation Pattern Page Called Party Transformation Pattern Called Party Transformation Pattern Configuration Settings Page Page Page Finding a Called Party Transformation Pattern Configuring a Called Party Transformation Pattern Deleting a Called Party Transformation Pattern Page Page Mobility Configuration Page Logical Partitioning Policy Configuration Page Page Page Annunciator Configuration Annunciator Configuration Settings Page Finding an Annunciator Updating an Annunciator Accessing Dependency Records Resetting an Annunciator Synchronizing an Annunciator Page Conference Bridge Configuration Software Conference Bridge Configuration Settings Page Hardware Conference Bridge Configuration Settings Page Page Cisco IOS Conference Bridge Configuration Settings Page Page Cisco Video Conference Bridge Configuration Settings Page Page Cisco Conference Bridge (WS-SVC-CMM) Configuration Page Page Finding a Conference Bridge Configuring a Conference Device Synchronizing a Conference Device Deleting a Conference Device Page Media Termination Point Configuration Cisco IOS Media Termination Point Configuration Settings Finding a Media Termination Point Configuring a Media Termination Point Synchronizing a Media Termination Point Deleting a Media Termination Point Page Music On Hold Audio Source Configuration Page Music On Hold Fixed Audio Source Configuration Page Music On Hold Server Configuration Page Transcoder Configuration Transcoder Configuration Settings Page Finding a Transcoder Configuring a Transcoder Resetting a Transcoder Synchronizing a Transcoder Deleting a Transcoder Page Page Media Resource Group Configuration Media Resource Group Configuration Settings Finding a Media Resource Group Page Configuring a Media Resource Group Deleting a Media Resource Group Page Page Media Resource Group List Configuration Media Resource Group List Configuration Settings Finding a Media Resource Group List Configuring a Media Resource Group List Deleting a Media Resource Group List Page Page MOH Audio File Management Configuration Page Mobile Voice Access Configuration Page Page Page Cisco Voice-Mail Port Configuration Cisco Voice-Mail Port Configuration Settings Page Page Page Page Finding a Cisco Voice-Mail Port Configuring Cisco Voice-Mail Ports Synchronizing a Cisco Voice Mail Port with Affected Devices Deleting a Cisco Voice-Mail Port Page Cisco Voice Mail Port Wizard Adding a New Cisco Voice-Mail Server and Ports Page Page Page Page Adding Ports to an Existing Cisco Voice-Mail Server Deleting Ports from an Existing Cisco Voice-Mail Server Page Message Waiting Configuration Message Waiting Configuration Settings Finding a Message Waiting Number Page Configuring Message Waiting Deleting a Message Waiting Number Page Page Cisco Voice-Mail Voice-Mail Pilot Configuration Settings Finding a Cisco Voice-Mail Pilot Configuring the Voice-Mail Pilot Number Deleting a Voice-Mail Pilot Number Page Page Voice-Mail Profile Configuration Voice-Mail Profile Configuration Settings Finding Voice-Mail Profiles Configuring a Voice-Mail Profile Synchronizing a Voice Mail Profile With Affected Devices Deleting a Voice-Mail Profile Page Page Page CTI Route Point Configuration CTI Route Point Configuration Settings Page Page Page Finding CTI Route Points Configuring a CTI Route Point Deleting a CTI Route Point Resetting a CTI Route Point Synchronizing a CTI Route Point Page Gatekeeper Configuration Gatekeeper Configuration Settings Page Finding a Gatekeeper Configuring a Gatekeeper Deleting a Gatekeeper Resetting a Gatekeeper Synchronizing a Gatekeeper Page Page Gateway Configuration Gateway Configuration Settings MGCP Gateway Configuration Settings Page H.323 Gateway Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Analog Access Gateway Configuration Settings Page Page Page Page Cisco VG248 Gateway Configuration Settings Cisco IOS SCCP Gateway Configuration Settings Page Port Configuration Settings FXS/FXO Port Configuration Settings Page Page Page Page Page Page Page Digital Access PRI Port Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Digital Access T1 Port Configuration Settings Page Page Page Page Page Page BRI Port Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page POTS Port Configuration Settings Page Loop-Start Port Configuration Settings Ground-Start Port Configuration Settings E & M Port Configuration Settings Page Finding Specific Gateways Adding Gateways to Cisco Unified Communications Manager Adding a Cisco IOS MGCP Gateway Page Adding Ports to an MGCP Gateway Adding FXS Ports to an MGCP Gateway Adding FXO Ports to an MGCP Gateway Adding Digital Access T1 Ports to an MGCP Gateway Adding a Digital Access PRI Device to an MGCP Gateway Adding a BRI Port to an MGCP Gateway Adding a Cisco IOS SCCP Gateway Adding a Non-IOS MGCP Gateway Adding a Cisco IOS H.323 Gateway Adding an Analog Access Gateway and Ports Adding a Cisco VG248 Analog Phone Gateway Modifying Gateways and Ports Using Dependency Records Deleting Gateways Resetting and Restarting Gateways Synchronizing a Gateway Updating Gateways and Ports Page Page Cisco Unified IP Phone Configuration Phone Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Phone Migration Settings Speed-Dial and Abbreviated-Dial Configuration Settings BLF/Speed Dial Configuration Settings BLF/Directed Call Park Configuration Settings Finding a Phone Configuring Cisco Unified IP Phones Page Page Migrating Existing Phone Configuration to a Different Phone Page Resetting a Phone Synchronizing a Phone Deleting a Phone Configuring Speed-Dial Buttons or Abbreviated Dialing Configuring IP Phone Services Subscribing to a Service Updating Services Unsubscribing from a Service Configuring Service URL Buttons Adding a Service URL Button Copy to a Remote Destination Profile Modifying Phone Button Template Button Items Finding an Actively Logged-In Device Displaying the MAC Address of a Phone Page Trunk Configuration Trunk Configuration Settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Finding a Trunk Page Configuring a Trunk Deleting a Trunk Resetting a Trunk Synchronizing a Trunk Page Page Remote Destination Configuration Page Device Defaults Configuration Device Defaults Configuration Settings Updating Device Defaults Page Page Device Firmware Load Information Finding Devices With Non-Default Firmware Loads Page Default Device Profile Configuration Default Device Profile Configuration Settings Page Page Page Page Configuring a Default Device Profile Deleting a Default Device Profile Page Device Profile Configuration Device Profile Configuration Settings Page Page Page Page Page Page Finding a Device Profile Configuring a Device Profile Page Page Deleting a Device Profile Page Phone Button Template Configuration Phone Button Template Configuration Settings Finding a Phone Button Template Configuring Phone Button Templates Page Configuring a Cisco Unified IP Phone Expansion Module Phone Button Template Deleting a Phone Button Template Page Page Page Softkey Template Configuration Finding a Softkey Template Creating Nonstandard Softkey Templates Adding Application Softkeys to Nonstandard Softkey Templates Configuring Softkey Positions in a Nonstandard Softkey Template Modifying Softkey Templates Renaming a Softkey Template Deleting a Softkey Template Updating a Softkey Template Synchronizing a Softkey Template Configuration With Affected Devices Assigning Softkey Templates to IP Phones Page Page IP Phone Services Configuration IP Phone Service Configuration Settings Page IP Phone Service Parameter Settings Finding an IP Phone Service Configuring an IP Phone Service Deleting an IP Phone Service Configuring an IP Phone Service Parameter Deleting an IP Phone Service Parameter Adding an IP Phone Service to a Phone Button Page SIP Profile Configuration SIP Profile Configuration Settings Page Page Page Page Page Page Page Finding SIP Profiles Configuring SIP Profiles Deleting SIP Profiles Resetting a SIP Profile Synchronizing a SIP Profile With Affected SIP Devices Page Page Common Device Configuration Common Device Configuration Settings Page Page Page Page Finding a Common Device Configuration Configuring a Common Device Configuration Synchronizing a Common Device Configuration With Affected Devices Deleting a Common Device Configuration Page Page Common Phone Profile Configuration Common Phone Profile Configuration Settings Page Page Finding Common Phone Profiles Configuring Common Phone Profiles Synchronizing Common Phone Profiles With Affected Devices Deleting Common Phone Profiles Page Remote Destination Profile Configuration Page Recording Profile Configuration Recording Profile Configuration Settings Finding a Recording Profile Configuring a Recording Profile Deleting a Recording Profile Page Page Page Cisco Unified Communications Manager Assistant Configuration Wizard Page Cisco Unified Communications Manager Attendant Console Pilot Point Configuration Page Cisco Unified Communications Manager Attendant Console User Configuration Page Cisco Unified Communications Manager Attendant Console User File Upload Page Plug-in Configuration Update Plugin URL Configuration Settings Installing Plug-ins Updating the Plugin URL Page Page Page Credential Policy Default Configuration Credential Policy Default Configuration Settings Finding Credential Policy Defaults Assigning and Configuring Credential Policy Defaults Page Credential Policy Configuration Credential Policy Configuration Settings Page Finding a Credential Policy Configuring a Credential Policy Deleting a Credential Policy Page Page Application User Configuration Application User Configuration Settings Page Page Page Finding an Application User Configuring an Application User Adding an Administrator User to Cisco Unity or Cisco Unity Connection Page Changing an Application User Password Managing Application User Credential Information Credential Settings and Fields Associating Devices to an Application User Deleting an Application User Page Page End User Configuration End User Configuration Settings Page Page Page Page Page Page Finding an End User Configuring an End User Creating a Cisco Unity Connection Voice Mailbox Changing an End User Password Changing an End User PIN Managing End User Credential Information Credential Settings and Fields Configuring User-Related Information for End Users Associating Devices to an End User Page Associating Cisco Extension Mobility Profiles Deleting an End User Page Page Page Role Configuration Role Configuration Settings Finding a Role Configuring a Role Deleting a Role Page User Group Configuration Finding a User Group Configuring a User Group Deleting a User Group Adding Users to a User Group Page Deleting Users from a User Group Assigning Roles to a User Group Viewing User Roles, User Groups, and Permissions Page User/Phone Add Configuration User and Device Configuration Settings Page Adding an End User and Phone Page Page Application User CAPF Profile Configuration Page End User CAPF Profile Configuration Page SIP Realm Configuration Page Page Page Bulk Administration Tool (BAT) Page Page Page APPENDIX A Dependency Records Enabling Dependency Records Disabling Dependency Records Accessing Dependency Records Page Dependency Records Buttons APPENDIX B Configuring Non-Cisco Phones That Are Running SIP Configuration Checklist for Third-Party Phones That Are Running SIP Page Configuration Differences for Phones That Are Running SIP How Cisco Unified Communications Manager Identifies a Third-Party Phone Third-Party Phones That Are Running SIP and TFTP Enabling Digest Authentication for Third-Party Phones That Are Running SIP DTMF Reception Licensing for Third-Party Phones That Are Running SIP Migrating from Cisco Unified Communications Manager Release 5.0 to Release 7.1(2) Where to Find More Information INDEX A B C Page D Page E F G H I L M N O P R Page S T U V W

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