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Client Matter CodesClient Matter Codes (CMC) assist with call accounting and billing for billable clients. CMC force the
user to enter a code to specify that the call relates to a specific client matter. Y ou ca n assign client matter
codes to customers, students, or other populations for call accounting and billing purposes.
The CMC feature requires that you make changes to route patterns and upd ate your dial plan documents
to reflect that you enabled or disabled CMC for each route pattern. You can access the Client Matter
Codes search and configuration windows from Call Routing > Client Matter Codes in Cisco Unified
Communications Manager Administration.
For detailed information about client matter codes, see the “Client Matter Codes and Forced
Authorization Codes” chapter in the Cisco Unified Communications Manager Features and Services
Guide.
Additional Cisco Documentation
• Cisco Unified Communications Manager Bulk Administration Guide
• Cisco Unified Serviceability Administration Guide