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Cisco Unified Communications Manager Administration Guide
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Chapter 64 Directory Number Configuration
Removing a Directory Number from a Phone
Removing a Directory Number from a Phone
Perform the following procedure to remove a directory number (DN) from a specific phone.
Before You Begin
If you try to remove a directory number that is in use, Cisco Unified Communications M anager displays
a message. To find out which line groups are using the directory number, click the Dependency Records
link from the Directory Number Configuration window. If the dependency records are not enabled for
the system, the dependency records summary window displays a message. For more information abo ut
dependency records, refer to the “Accessing Dependency Records” section on page A-2.
When you remove a directory number from a phone, the number still exists within Cisco Unified
Communications Manager. To see a list of directory numbers that are not associa ted with phon es, use
the Route Plan Report menu option. For more information, refer t o the “Deleting Unassigned Directory
Numbers” section on page 67-2.
Procedure
Step 1 Choose Device > Phone.
The Find and List Phones window displays.
Step 2 To locate a specific phone, enter the search criteria and click Find.
A list of phones that match the search criteria displays.
Step 3 Choose the device name that contains the directory number that you wa nt t o re m ove.
The Phone Configuration window displays.
Step 4 In the Association Information area on the left, choose the line that you want to remove.
The Directory Number Configuration window displays.
Step 5 In the Associated Devices pane, choose the device name of the phone f rom wh ich you want t o rem ove
this directory number.
Step 6 Click the down arrow below the Associated Devices pane.
The phone name moves to the Dissociate Devices pane.
Step 7 Click the Save button at the bottom of the Directory Number Configuration window.
The Phone Configuration window displays with the directory number removed. The change gets
automatically applied to the phone; however, you can click Reset Phone. F or m ore inf orm ati on, re fer to
the “Resetting a Phone” section on page 91-32.
Additional Topics
See the “Related Topics” section on page 64-30.