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Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 88 CTI Route Point Configuration
Deleting a CTI Route Point
Deleting a CTI Route Point
To delete a CTI route point, perform the following procedure.
Before You Begin
Because you can delete a CTI route point that is assigned to one or more di rectory numbers, you should
determine which directory numbers are using the CTI route point. To determine which directory number s
are using the CTI route point, choose Dependency Records link from the Related Links drop-down list
box in the CTI Route Point Configuration window and click Go. If the dependency records are not
enabled for the system, the dependency records summary window displays a message. For more
information about dependency records, see the “Accessing Dependency Records” section on page A-2.
If you try to delete a CTI route point that is in use, Cisco Unified Communications Manage r disp lay s a
message.
If you delete a CTI Route Point that has a directory numb er a ssigne d to it , yo u c an find the d irect or y
number by using the Route Plan Report. You can also delete the directory number by using the Route
Plan Report.
Procedure
Step 1 Choose Device > CTI Route Point.
The Find/List CTI Route Points window displays.
Step 2 Specify the search criteria that are needed to locate the CTI route point that you want to delete.
Step 3 Click Find.
The window refreshes to display a list of the CTI route points that match the specified search criteria.
Step 4 Perform one of the following actions:
• Check the check boxes next to the CTI route points that you want to delete and click Delete
Selected.
• Delete all the CTI route points in the window by clicking Select All and click Delete Selected.
• Choose the name of the CTI route point that you want to delete from the list to display its current
settings and click Delete.
Step 5 To permanently delete the CTI route point, click OK.
Additional Information
See the “Related Topics” section on page 88-10.
Resetting a CTI Route Point
To reset a CTI route point, perform the following procedure.
Procedure
Step 1 Choose Device > CTI Route Point.
The Find and List CTI Route Points window displays.