126 Chapter 6 Configuration
Trunk Quick Setup
If you have an SX-200 or SX-2000, you add a series of trunks in the Contact Center Management website
under YourSite=>Configuration, Trunk=>Trunk.
If you have a 3300 ICP, 5000, or Axxess, to add a series of trunks
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Trunk s.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, type a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. On the General tab, click ... and select a media server for the trunk.
7. Click Run.
Trunk group Quick Setup
If you have an SX-200 or SX-2000, you add a series of trunk groups in the Contact Center Management
website under YourSite=>Configuration, Trunk=>Trunk group.
If you have a 3300 ICP, 5000, or Axxess, to add a series of trunk groups
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Trunk groups.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, enter a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. On the General tab, click ... and select the voice media server associated with the trunk (for example,
3300 ICP Voice).
7. If this trunk group uses an intra switch, select the Intra switch check box.
8. To cost calls using this trunk, clear the Do not cost calls check box.
9. Click Run.
DNIS Quick Setup
If you have an SX-200 or SX-2000, you add a series of DNIS in the Contact Center Management website
under YourSite=>Configuration, DNIS=>DNIS.
If you have a 3300 ICP, 5000, or Axxess, to add a series of DNIS
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click DNIS.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, type a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. On the General tab, after Associate the devices to this media server, click ... and select a media
server.
7. After Short Abandon, type the Short Abandon threshold for the DNIS.
8. After Service Level, type the Service Level time for the DNIS.
9. Click Run.