Contact Center Client 215
5. Click Format marquee.
The Format marquee window appears.
6. After Background color, select a color for the background.
7. After Cell color, select a color for the marquee cells.
8. After Cell size, specify a value for the size of the marquee cells.
9. After Cell spacing, select a value for the space between marquee cells.
10. To specify the marquee text font type and color, click Format font.
11. The Font window appears.
12. Select font attributes.
13. Click OK.
14. If you want the message and the background of the message to be displayed using pixels, select the
Matrix style check box.
15. Click OK.
16. Click OK.
The marquee appears.
You must configure marquee text and variables.
See “Configuring marquee text and variables” on page215.
Configuring marquee text and variables
To configure text and variables for the marquee
1. Right-click the marquee and click Configure marquee.
The Configure marquee window appears.
2. In the Message editor text box, type a message to display on the marquee (for example, type Calls
Wtg =).
3. Under Message editor, click the Add variable button.
The Add/Edit variable window appears.
4. Click Add.
The Configure variable window appears.
5. Under Variab le typ es, click the monitor type to which the variable applies.
6. Under Variab les, click a variable.
7. Under Devices, select the check box of a device.
8. Under Thresholds, click Add threshold and specify a value for the upper boundary of the first
threshold.
9. Click OK.
10. For the threshold, under Variabl e, select a color to be displayed in the marquee message string.
11. For the threshold, under Message, select a color for the text that will precede the variable in the
marquee text string.
12. After Type a name for the variable, type a name.
13. Click OK.
14. On the Configure marquee window, in the Message editor text box, position your pointer where you
want to add the variable.
You can add variables at the beginning, middle, or end of message strings.
15. On the Add/Edit variable window, double-click the variable to add it to the message string.
16. Click the Add variable button.
17. The Add/Edit variable window appears.
18. Click the Configure transition effects button and select the check boxes for the transition effects to
be included.
19. Click OK.
The marquee appears displaying the text you typed and a real-time value for the performance
variable.
You can define additional thresholds for the performance variable, and add additional variables to the
marquee.