Mitel Version 5.7 SP1 Adding trunk groups

156 Chapter 6 Configuration
NOTE: If you want to report on SMDR information for SIP trunks you must ensure your SMDR tag is
numbered. Please see "SMDR reporting on SIP trunks" in Appendix A in the Contact Center Management
Installation Guide.
Adding trunks (in YourSite Explorer)
To add a trunk
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Trunk s.
3. Click Add.
4. Type a Name and a Reporting number for the trunk.
5. Click ... and select a Media server to associate with the trunk.
6. On the ribbon, click Save.
Adding trunks (in the Contact Center Management website)
To add a trunk
1. In Contact Center Management, click YourSite=>Configuration.
2. On the configuration menu, click Trunk=>Trunk.
3. Click Add.
4. Type a Name and a Reporting number for the trunk.
5. Select a Site to associate with the trunk.
6. Select a Media server to associate with the trunk.
7. Click Save.
Adding trunk groups
You add trunk groups and then associate trunks with the trunk groups.
If you have a 3300 ICP, 5000, or Axxess, you add trunk groups in YourSite Explorer. If you have an SX-200 or
SX-2000, you add trunk groups in the Contact Center Management website.
NOTE: If you have Traffic Analysis and/or Call Accounting and use the same trunk group numbers across
multiple telephone systems, you must associate each trunk group with a media server.
Adding trunk groups (in YourSite Explorer)
To add a trunk group
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Trunk groups.
3. Click Add.
4. Type a Name and a Reporting number for the trunk group.
5. Click ... and select a Media server to associate with the trunk group.
6. On the ribbon, click Save.
Associating trunks with trunk groups (in YourSite Explorer)
To associate a trunk with a trunk group
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Trunk groups.
3. Select a trunk group from the list.
4. On the Membership tab, under Available members, select a trunk and click > to move the trunk to
the Selected members list.
5. On the ribbon, click Save.