Mitel Version 5.7 SP1 Employee Portal reports

546 Chapter 18 Workforce Scheduling
Employee Portal reports
The Employee Portal reports are produced in Microsoft Excel format. You must run and print the following
Employee Portal reports from Contact Center Management. See the Mitel Contact Center Solutions
Enterprise Edition Reports Guide for more information.
The following reports are available with Employee Portal:
• Employee Portal Availability Requests
Provides a detailed summary of employee requests for availability changes
• Employee Portal Time Off Requests
Provides a detailed summary of employee requests for time off
• Employee Portal Shift Requests
Provides a detailed summary of employee requests to take or trade shifts
• Employee Portal Shift Change Status
Provides a detailed summary employee requests that have been approved or denied
You run Employee Portal reports in the Contact Center Management website, under Reporter=>Workforce
Scheduling=>Employee Portal.