Mitel Version 5.7 SP1 Account Code Quick Setup, Make Busy Reason Codes Quick Setup, Team Quick Setup

Adding resilient and/or Network ACD hot desking agents 127
Account Code Quick Setup
If you have an SX-200 or SX-2000, you add a series of Account Codes in the Contact Center Management
website under YourSite=>Configuration, Account Codes=>Account Codes.
If you have a 3300 ICP, 5000, or Axxess, to add a series of Account Codes
1. In YourSite Explorer, in the left pane, click YourSite .
2. Under Devices, click Account Codes.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, type a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. To you want to create an employee for each Account Code, on the Employee Associations tab,
select the Create an employee ID for each Account Code check box.
NOTE: Select this check box only if you have not already added employee IDs to the database.
7. After Start the employee IDs at, type the first employee ID number to associate to the Account Code
range.
8. After Increment the employee IDs by, type the increment by which the employee ID numbers will
increase.
9. Click Run.
Make Busy Reason Codes Quick Setup
If you have an SX-200 or SX-2000, you add a series of Make Busy Reason Codes in the Contact Center
Management website under YourSite=>Configuration=>Make Busy Reason Code.
If you have a 3300 ICP, 5000, or Axxess, to add a series of Make Busy Reason Codes
1. In YourSite Explorer, in the left pane, click YourSite .
2. Under Devices, click Make Busy Reasons.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, type a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. Click Run.
Team Quick Setup
If you have an SX-200 or SX-2000, you add a series of Teams in the Contact Center Management website
under YourSite=>Configuration=>Team.
If you have a 3300 ICP, 5000, or Axxess, to add a series of Teams
1. In YourSite Explorer, in the left pane, click YourSite .
2. Under Devices, click Teams.
3. Click Quick Setup.
4. In the Active number from and Active number to boxes, type a range of device numbers.
5. If you want to add a prefix or postfix to this range of device numbers, after Name prefix and/or Name
postfix type the prefix and/or postfix.
6. Click Run.