Mitel Version 5.7 SP1 Administration procedures

428 Chapter 17 Intelligent Queue
Administration procedures
In this section, you will learn how to
• Log on and off as an administrator
• Enter your purchased options
• Set up administrator and user permissions
• Change system modes
• Change passwords
• Set up the automatic backup
Logging on and off for the first time (Administrator)
CAUTION: Your toolbars and your firewall might interfere with your ability to view Intelligent Queue. Ensure
you have turned off any pop-up blockers found on your tool bars, and made the Intelligent Queue site an
exception on your firewall. To turn off the Microsoft Pop-up Blocker, click Tools=>Pop-up Blocker=>Turn Off
Pop-up Blocker.
Once the installation completes successfully, you can log on to the Intelligent Queue server for the first time.
The initial logon opens the System options window, which requires you to select your purchased options and
enter the number of licensed ports. Consult your MOSS Options Sheet, enter your Mitel Options password
(MOP), and save the settings.
To log on to Intelligent Queue from the server computer
1. In Internet Explorer, type http://[your server address]/Intelligent Queue.
The Login window opens.
NOTE: Alternatively, you can launch the application from the Start menu.
2. After Login, type mitel.
NOTE: mitel is the default user name you will use until you set up your administrator account. You will
need to create your own user account as "mitel" is proprietary. After you create an administrator’s
account and log out, you can log back on with your new account information.
3. After Password, type setup.
4. Click OK.
The Initial setup window opens.
5. Click OK.
The Purchased options window opens.
See “Entering your purchased options” on page429.
NOTE: After you save your options, your Mitel Options password becomes the password for the Mitel
account.
Logging off
To log off Intelligent Queue
• Click Logout in the toolbar.
The login page opens.
Logging on as an administrator after initial setup
To log on to Intelligent Queue from the server computer
1. In Internet Explorer, type http://[your server address]/Intelligent Queue
The Login window opens.
NOTE: Alternatively, you can launch the application from the Start menu.
2. After Login, type the user name you created during initial setup.
3. After Password, type the password that you created during initial setup.
4. Click OK to launch Intelligent Queue.