Mitel Version 5.7 SP1 Figure 6-11 Basic security tab

176 Chapter 6 Configuration
Figure 6-11 Basic security tab
To configure security
1. In Contact Center Management, click YourSite=>Security=>Security roles.
The Security roles window appears. It lists all of the security roles that have been created.
2. Click Add a role.
3. After Role name, type the name of the security role, (for example, Contact Center Management only).
4. After Role description, type the description of this security role, (for example, No access to
Workforce Scheduling and Schedule Adherence).
5. On the Basic tab, clear the check boxes of the items the user is not permitted to use. For example, if
agents are not permitted to administer security, clear May manage security.
See Table 6-6 for a description of the YourSite Explorer security setting options.
6. If required, click the Advanced tab and specify advanced security.
An advanced security role restricts access to reports, real-time and Interactive Contact Center
statistics, Chat, sites, and real-time monitors. (See Figure 6-12.)
7. Click Save.
Table 6-6 describes the security setting options for YourSite Explorer synchronization that display in the Basic
security tab.