162 Chapter 6 Configuration
When adding a phone number to the database, you select
Area/City code when you are adding or updating the area code for a province/state/city
For the phone number 613-599-0045, 613 is the area code.
City exchange when you are adding a new exchange
For the phone number 613-599-0045, 599 is the city exchange (Kanata).
Contact when you are adding a phone number with contact information
For the phone number 613-599-0045, 5990045 is the contact.
To add a phone number area/city code
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Phone numbers.
3. Click Add=>Add an area/city code.
4. Select a country and type an area/city name and area code.
An area can be a city, region, province, or state.
5. On the ribbon, click Save.
To add city exchange information
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Phone numbers.
3. Click Add=>Add a city exchange.
4. After Country, select a country.
5. After Area/City name, select a city, region, province, or state (for example, Greater Toronto Area).
6. After City name, type the name of a city or suburb (for example, Thornhill).
7. After City/Exchange, type a city exchange number (for example, 231).
For the phone number 416-231-5555, 231 is the city exchange.
8. On the ribbon, click Save.
To add phone number contact information
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Phone numbers.
3. Click Add=>Add a contact.
4. After Country, select a country.
5. After Area/City name, select a city, region, province, or state (for example, Washington).
6. After City name, select a city or suburb (for example, Des Moines).
7. Type a contact name and number.
This information appears in the Phone Number Accounting Trace and Phone Number Group
Accounting Trace reports.
8. If you want to hide the contact name and number in reports select the Hide the name and number in
reports check box.
9. On the ribbon, click Save.
Adding phone number groups
You can associate Phone numbers with Phone number groups. Phone number groups are added in YourSite
Explorer and then Phone numbers are associated with them.
To add a Phone number group
1. In YourSite Explorer, in the left pane, click YourSite.
2. Under Devices, click Phone number groups.
3. Click Add.
4. Type a Name and Reporting number for the Phone number group.
5. On the ribbon, click Save.