Mitel Version 5.7 SP1 Configuring charts characteristics

216 Chapter 7 Real-time Monitors
Configuring charts characteristics
You can select specific call statistics to display on queue charts.
You can right-click chart titles, axis labels, and other areas of charts to
• Edit axis label titles, including text color and font
• Edit axis labels, including text color, font, and attitude
• Define chart characteristics, including monitor lines, interlacing, legend, color, point labels, and alarms
• Define queue chart (monitor) characteristics
Defining queue chart properties
Under Chart properties, you can select general chart characteristics, such as colors and stacked effects. You
can define series characteristics, such as the type of chart, the fill properties, and the shape of the bars. In
addition, you can define y axis characteristics.
To define queue chart properties
1. Right-click an open queue monitor and click Chart properties.
2. On the General tab, specify general chart characteristics (colors, effects, and 3D).
3. Click the Series tab.
4. Specify series characteristics (chart style, fill style, bar type, and border style).
5. Click the Y Axis tab.
6. Specify axis scale characteristics, label characteristics, and the width and color of the axis line.
7. Click OK.
Selecting call statistics to display
Under Properties, you can select call statistics to display. For example, you can add Calls Waiting, Agents
Available, Idle, and Requeued statistics to the Queue Now (Integer) chart. (See Figure 7-21.)