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Trouble

Possible Cause

Suggested Solution

 

 

 

You are unable to open the software driver when you choose its name from the Acquire submenu while the camera back is connected to the computer.

The firmware in the camera back has become corrupted.

Update camera back firmware as described earlier in this chapter.

You are experiencing erratic camera back behavior or unusual characters appear on the camera back liquid crystal display (LCD). You know the battery is charged.

The firmware in the camera back has become corrupted.

Update camera back firmware as described earlier in this chapter.

All acquired images have

There is dirt or dust on

a consistent defect.

the imager.

Clean the imager as described in chapter 9.

An undesirable color shift

The image has been

Underexpose for proper color

has occurred in saturated

overexposed.

saturation.

colors.

 

 

10-44  Reference — KODAK Driver for Adobe Photoshop (Macintosh) Software G

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Kodak DCS 465 user manual Trouble Possible Cause Suggested Solution