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Troubleshooting — Kodak Driver for
| Trouble | Possible Cause | Suggested Solution |
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| The KODAK DCS 465 | You have not installed | Install the driver. |
| Camera choice does not | the driver software. |
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| appear in your software. |
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The time and/or date in the information box for an image(s) is incorrect.
The computer system clock from which the clock in the camera back was set, contained an incorrect time and/or date.
Reset the computer system clock. Connect the DCS 465 to your computer, run the driver, and reset the clock in the camera back using the Set Clock choice on the Control Panel.
The battery has been dead for an extended period (perhaps a month or more) without recharging.
Recharge the camera back battery with the AC battery charger/adapter, and then reset the clock in the camera back using the Set Clock choice on the Control Panel.
You are unable to open the software driver when you choose its name in your application while the camera back is connected to the computer.
The firmware in the camera back has become corrupted.
Update camera back firmware as described earlier in this chapter.
The TWAIN driver is not | There is insufficient | Set the memory preference for |
working or not working | RAM for the TWAIN | your application (often found on |
properly. | driver. | the File menu) so that there is at |
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| least one megabyte of free |
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| RAM. (Some image editing |
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| software takes all available |
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| RAM by default at startup.) |
Reference — KODAK Drivers for
