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Trouble

Possible Cause

Suggested Solution

 

 

 

You are experiencing erratic camera back behavior or unusual characters appear on the camera back liquid crystal display (LCD). You know the battery is charged.

The firmware in the camera back has become corrupted.

Update camera back firmware; if necessary use the control key to access the driver Control Panel as described in this chapter.

All acquired images have

There is dirt or dust on

a consistent defect.

the imager.

Clean the imager as described in “Cleaning the Imager” in chapter 9.

Acquired images have random defects, or there is other noise in the

The ISO setting is not

Take the picture again with a

supported.

supported ISO setting.

image.

You are using a SCSI cable longer than those supplied with the DCS 465 Camera Back.

The exposure time is too long.

Use only the supplied or specified cables.

Avoid long exposures. Occasionally exposures of more than 1/2 second can produce noise in the image. (You cannot take exposures of more than three seconds.)

The PC crashes when the camera back is attached.

There is a SCSI ID conflict.

Reset the SCSI ID on the camera back as described in chapter 5.

11-42  Reference — KODAK Drivers for TWAIN-Compliant PC Applications G

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Kodak DCS 465 user manual PC crashes when the camera back is attached