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xvii
Assistance Needed Source of Assistance
You encounter difficulties with
hardware, images, or product
performance.
Refer to the troubleshooting sections of this
manual: camera back (in chapter 9), Photoshop
Macintosh driver (in chapter 10), and TWAIN
(PC) driver (in chapter 11). If needed, call your
dealer.
The liquid crystal display (LCD) on the
camera back shows information you
do not understand.
Refer to chapter 9.
You need assistance with your camera. Refer to the instruction manual supplied with
your camera (not supplied by Kodak).
A message appears on the computer
screen that you do not understand
when using one of the supplied
software drivers.
Refer to the messages section of this manual:
Photoshop Macintosh driver (in chapter 10), and
TWAIN (PC) driver (in chapter 11).
You encounter difficulty with the DCS
465 Camera Back.
Perform the self-test and update the camera
firmware. Refer to the “Control Panel” section
in chapter 10), and TWAIN (PC) driver (in
chapter 11).
You need other assistance. Contents and index in this manual.
You are a customer in the U. S, and
you are unable to find answers to your
questions using this manual.
Call Kodak at 1-800-23-KODAK (1-800-235-
6325).
You are a customer outside the U. S.
and you are unable to find answers to
your questions using this manual.
In Canada call 1-800-GO-KODAK (1-800-
465-6325); elsewhere contact your local Kodak
service representative.