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Technical Assistance

Refer to the following sources for assistance if you have questions as you work with the KODAK Professional DCS 465 Digital Camera Back.

Assistance Needed

Source of Assistance

 

 

You encounter difficulties with hardware, images, or product performance.

Refer to the troubleshooting sections of this manual: camera back (in chapter 9), Photoshop Macintosh driver (in chapter 10), and TWAIN (PC) driver (in chapter 11). If needed, call your dealer.

The liquid crystal display (LCD) on the

Refer to chapter 9.

camera back shows information you

 

do not understand.

 

 

 

You need assistance with your camera.

Refer to the instruction manual supplied with

 

your camera (not supplied by Kodak).

A message appears on the computer screen that you do not understand when using one of the supplied software drivers.

Refer to the messages section of this manual: Photoshop Macintosh driver (in chapter 10), and TWAIN (PC) driver (in chapter 11).

You encounter difficulty with the DCS 465 Camera Back.

Perform the self-test and update the camera firmware. Refer to the “Control Panel” section in chapter 10), and TWAIN (PC) driver (in chapter 11).

You need other assistance.

Contents and index in this manual.

 

 

You are a customer in the U. S, and

Call Kodak at 1-800-23-KODAK (1-800-235-

you are unable to find answers to your

6325).

questions using this manual.

 

 

 

You are a customer outside the U. S.

In Canada call 1-800-GO-KODAK (1-800 -

and you are unable to find answers to

465-6325); elsewhere contact your local Kodak

your questions using this manual.

service representative.

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Kodak DCS 465 user manual Technical Assistance, Assistance Needed Source of Assistance