Manuals / Dell / Computer Equipment / All in One Printer

Dell 1355CN, 1355cnw manual 421

Models: 1355CN 1355cnw

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Error-Code	What you can do

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062-321	Turn off the printer, and then on. If this does not solve the problem,
	contact Dell. See "Contacting Dell" on page 504.

062-790	Press the	button.

075-100	Check and clear the paper path, load the specified paper, and then
	press the	button. See "Clearing Paper Jams From the Front of
	the Printer" on page 465.

075-921	Load paper for the second side (odd) pages, and press the
	button. See Figure "Manual Duplex Printing (Windows Printer
	Driver Only)" on page 218.

Understanding Printer Messages

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Contents

Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Page Contents Setting Up Printer Printer Setup Connecting the Telephone LineAutomatic Document Feeder ADF Inserting the Drivers and Utility CD Setting Up for Shared Printing 121 Using Your Printer 195 Identifying Print Media and Specifications 196189 194 Printing, Copying, Scanning, and Faxing 235 231232 233 Using a Scanner on the Network Changing the Default SettingsSetting the Power Saver Timer Option Scanning Using the Twain Driver 294 289290 291 320 311316 319 333 356357 Understanding the Printer Menus Adding Roles of Print Services Operating System Compatibility 429430 439 Clearing Paper Jams From the ADF Cleaning the ADF Feed Roller 456454 Identifying the Location of Paper Jams Dell Technical Support Policy Appendix 504 Contents Before Beginning Page Page United States Government Restricted Rights Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Dell 1355cn/1355cnw Multifunction Color Printer Users Guide What are you looking for? Find it here Finding Information Operating your printer How to set up my printer Express Service Code Service Tag Finding Information Scanning to a USB Storage Device Multiple-Up 2-in-1 Copy Product Features USB Direct Print Print From USB Memory Printing Through Wireless Connection Wireless Print Product Features Front View About the Printer Space Requirements Rear View 100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches Automatic Document Feeder ADF Operator PanelSecuring the Printer Ordering Supplies Dell supplies web site appears Setting Up Printer Printer Setup Page Removing Packaging Material Removing Packaging Material Connection type Connection specifications Connecting Your Printer Connecting Printer to Computer or Network Direct ConnectionUSB Cable Network Connection Ethernet port Turning On the Printer Connecting the Telephone Line Phone connector Yellow terminator Connecting Your Printer Connecting Your Printer Setting Initial Settings on the Operator Panel Setting the IP Address Setting the IP Address Assigning an IP Address for IPv4 Mode Operator Panel Tool Box Click the Printer Maintenance tab Verifying the IP Settings Click the Printer Settings Report tab Printing and Checking the Printer Settings Setting the IP Address Loading Print Media in the Multipurpose Feeder MPF Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Print Media in the Priority Sheet Inserter PSI Loading Paper Loading Paper Installing Printer Drivers on Computers Running Windows Disabling the firewall before installing your printer Inserting the Drivers and Utility CDClick Start→ Help and Support Click Software Installation Direct Connection SetupFor installing host-based printer driver For installing XML Paper Specification XPS printer driver Windows Server 2008 or Windows Server 2008 64-bit Edition Click Add a local printer Click Start→ Devices and Printers Click Add a printer Network Connection Setup Network Printer Setup on a Local NetworkFor installing host-based printer driver Windows Vista or Windows Vista 64-bit Edition For installing XML Paper Specification XPS printer driver Windows Server 2008 or Windows Server 2008 64-bit Edition Windows Server 2008 R2 Windows 7 or Windows 7 64-bit Edition Before Installation Network Printer Setup on a Remote Network For Windows Vista Click Start → Control Panel Click Windows Firewall Click Change settings Click Continue Right-clickRemote Registry and select Properties Click Yes in User Account Control dialog box For Windows Server Click Start → Control Panel Network an Sharing Center screen appears Click Save changes Installing the Printer Driver 2PSK AES Specification Wizard Setup through USB connection Advanced Setup through Using Wizard Setup to Configure Wireless Settings Click Guided Setup Click Connect Your Printer Using Advanced Setup to Configure Wireless Settings Click Start installationDisplaying Configure Wireless Settings Screen Select a connection method from the following Subnet Mask Gateway Address Advanced Configuration Tool screen appearsSelect Type of wireless network Ethernet Cable Configure the IPv4 Settings and IPv6 Settings WPS-PIN WPS-PBC Operator Panel Installing Printer Drivers on Computers Running Windows Dell Printer Configuration Web Tool Setting up your computer for wireless connectivity Installing Printer Drivers on Computers Running Windows IP Address 169.254.000.041∗ 100 101 102 For Windows XP and Windows Server 103 104 105 106 107 Setting Up for Shared Printing For Windows Vista, Windows Vista 64-bit Edition For Windows Server 2008, Windows Server 2008 64-bit Edition108 Point and Print Click Start → Devices and Printers109 Close My Network Places → Printers and Faxes110 111 Click Install driver 112 Peer-to-Peer 113 114 115 116 Adding a Printer on Mac OS X 10.5 or Later Versions Installing the Drivers and SoftwareWhen Using a USB connection When Using Bonjour 118 When Using IP PrintingAdding a Printer on Mac OS X Select Line Printer Daemon LPD for Protocol 119 Start Printer Setup UtilityClick Default Browser in the Printer Browser dialog box Start the Printer Setup Utility 120 Select the model of your printer for Print Using 121 Using Your Printer 122 123 Overview Click the Printer Settings Report tab Tool Box124 Using the Dell Printer Configuration Web Tool Setting Up the Dell Printer Configuration Web Tool 127 Setting Up From Web Browser Click Advanced Click Connection → SettingsFor Firefox 2.0 or Later 128 Top Frame Setting Up From Operator PanelSelect the Automatic proxy configuration URL check box Display Format 130 Left Frame 131 Right Frame Buttons in the Right Frame132 Changing the Settings of the Menu Items Details of the Menu Items133 134 135 Printer Status Printer Events 136 Displays the processing speed Printer JobsJob List 137 Printer Settings Completed Jobs138 139 Printer Settings Report 140 141 142 143 144 145 Left frame Which can be accessed from Order Supplies atWhen the paper is loaded in the MPF 146 147 Values Power SaverTimer Sleep*1 Sleep Auto Reset 148 Function Enabled Purpose Password Secure Receive Purpose149 Custom Re-enter Enter the new password again to confirm Password150 Values Color ID Copy 151Values Multiple-Up Off Auto Super Fine Values Resolution Standard152 Fine Machine Values Receive Mode Telephone153 Answer Tone Receive Fax Header When Receive Mode is set to Telephone/Fax154 Redial Attempts 155 Printer Maintenance Values Plain 156 157 158 159 Print Server Settings 160Supplies at in the left frame 161 Print Server Reports TCP/IP 162 LPD 163 164 165 166 167 Link Channel Values Wireless168 Infrastructure 169 170 171 172 173 174 175 176 177 Memory Capability Restart printer Other Features178 SMB Client Connection 179 Print VolumeAddress Book Fax/E-mail 180 181 ConfirmChange Dial Settings Restore Settings182 FAX Speed Values Mail Group 183 184 Server Address Server Path 185Server Type Share Name 186 Tray Settings 187 188 Paper Characteristics Print Media GuidelinesPaper Recommended Paper Unacceptable Paper Selecting Paper191 Selecting Preprinted Media and Letterhead Printing on Letterhead192 Loading Letterhead Selecting Pre-Punched Paper193 194 Envelopes 195 Labels 196 Identifying Print Media and SpecificationsStoring Print Media Supported Paper Sizes 197 Seflef Supported Paper Types 198Media Multipurpose Feeder Paper Type Specifications Paper type Weight gsm Remarks199 200 201 Print Media DimensionsLoading Print Media Capacity 202 203 204 205 206 When Loading Envelope#10, DL, or Monarch Loading an Envelope in the Multipurpose Feeder MPF207 208 When Loading C5 209 210 211 212 213 214 Loading an Envelope in the Priority Sheet Inserter PSI 215 216 217 Manual Duplex Printing Windows Printer Driver Only Multipurpose Feeder MPF218 219 Priority Sheet Inserter PSI 220 221 Using the Output Tray Extension 222 Fax button Using the Operator Panel ButtonsOperator Panel Copy button 224 225 Printing a Panel SettingsScan button Menu button 226 227 228 Tips on Storing Print Media PrintingTips for Successful Printing Sending a Job to Print Canceling a Job From the Taskbar Canceling a Print JobCanceling From the Operator Panel Canceling a Job From the Computer Running Windows 231 Direct Print Using the USB Storage DeviceCanceling a Job From the Desktop Supported File Formats Printing a System Settings Printing a Report232 From the Printer Operator Panel Printer SettingsUsing the Tool Box to Change the Printer Settings Adjusting the Language 234 From Your Computer Making Copies From the Document Glass CopyingLoading Paper for Copying Preparing a Document 236 237 Making Copies From the ADF 238 Setting Copy OptionsNumber of Copies Color 239 Collated Reduce/Enlarge 240200% A5→A4 141% A5→B5 122% 100% Document Size 241B5→A5 81% A4→A5 70% 50% 242 Original Type Lighter/Darker 243Photo Suitable for documents with photos Sharpness Auto Exposure244 245 Multiple-Up 246 247 Margin Top/Bottom Margin Left/Right 24850 mm/0.0 Inch Inch 50 mm Margin Middle249 Specify the value in increments of 1 mm/0.1 inch Changing the Default Settings Setting the Power Saver Timer Option250 251 252 253 Type ResolutionScanning Scanning Overview 254 Scanning From the Operator Panel 255 Scanning Using the Twain Driver 256 257 Scanning Using the Windows Image Acquisition WIA Driver 258 Computer FTP Server Using a Scanner on the NetworkOverview 259 260 Confirming a Login name and Password When using SMB261 262 Click System Preferences → Accounts Select Change PasswordWhen using FTP Specifying a Destination to Store the Document 263 264 Select Allow network users to change my files 265 Select Folder Options from Tools 266 267 268 269 270 271 Configuring the Printer SettingsFrom the Dell Printer Configuration Web Tool Open System Preferences, and then click Sharing 272 Click the Server Address tab 273 274 Login Name 275Server Port From the Address Book Editor Click Tool → New Printer Address Book → Server276 277 Settings wizard Path 278For Computer SMB For Server FTP 279 Confirm LoginPassword Port Number Sending the Scanned File on the Network 280 Scanning to USB Storage Device 281 Setting an E-Mail Address BookSending an E-Mail with the Scanned Image Click Address Book Click the Apply New Settings button Sending an E-mail With the Scanned File282 283 284 285 Using the Numeric Keypad to Enter CharactersFaxing Keypad Letters and Numbers Inserting a Pause Configuring Fax Initial SettingsSetting Your Country Changing Numbers or Names 287 Setting the Printer ID 288 Setting the Time and Date 289 Setting SoundsChanging the Clock Mode Speaker Volume 290 Specifying the Fax SettingsRinger Volume Changing the Fax Settings Options Available Fax Settings Options 291Option Description Mode is set to Telephone/Fax 292Attempts Protocol 293Fax Fwd Num 294 Advanced Fax Settings 295 Fax Data Encoding Method 296 Sending a FaxLoading an Original Document on the ADF Loading an Original Document on the Document Glass 297 Resolution Document Type298 299 Sending a Fax Automatically Group Dial Sending a Fax Manually300 All Entries Confirming Transmissions Start301 Sending a Delayed Fax Automatic Redialing302 Click Preferences Sending a Fax from the Driver Direct FaxExample For Microsoft Windows 304 305 Click Start Sending For Apple Macintosh306 307 308 Receiving a FaxAbout Receiving Modes Loading Paper for Receiving Faxes 309 Receiving a Fax Automatically in the Fax ModeReceiving a Fax Manually in the Telephone Mode Receiving a Fax Manually Using an External Telephone 310 Receiving Faxes Using the Drpd Mode Speed Dialing Automatic DialingReceiving Faxes in the Memory Polling Receive 312 Sending a Fax Using a Speed Dial 313 Group Dialing Setting Group Dial Editing Group Dial314 315 316 Using the Secure Receiving ModeOther Ways to Fax Printing an Address Book List 317 318 Using an Answering Machine Protocol Monitor Using a Computer ModemProcedures Fax Activity 320 Changing Setting Options 321 Know Your Printer 322 Values Printer Settings ReportPrinter Information Purpose 324 Menu Settings Auto Clear Alert Tone Fault Time-Out325 Out of Paper Tone 326 Date & Time Date Format24H or 12H 327 Reports 328 TCP/IP Settings Defaults Settings 329Custom Size 330 331 Fax Settings Fax Fwd Number 332Fax Header Name Sent Fax Fwd Printer Maintenance System Settings333 334 335 Date & Time Paper Density336 Adjust BTR 337Understanding the Tool Box Menus Adjust Fuser Registration Adjustment338 339 System Section Click to initialize the system parameters Adjust AltitudeReset Defaults 340 User Fax Section BTR Refresh ModeNon-Dell Toner 341 342 Web Link Customization 343 MPF 344 Saves the scanned image in Jpeg Scan Defaults345 Saves the scanned image in Tiff 346 347 Fax Defaults 348 Copy Defaults 349 350 351 352 353 Sets the line type to PstnSets the line type to PBX 354 355 Environment Sensor Info Chart PrintClean Developer Diagnosis 357 Resetting DefaultsRefresh Mode Clean Developer Click Start to stir the toner 358 Collated Defaults SettingsUnderstanding the Printer Menus Color Reduce/Enlarge 360200% A5→A4 141% A5→B5 122% 100% B5→A5 81% A4→A5 70% 50% Document Size Original Type361 362 Lighter/DarkerSharpness Auto Exposure Gray Balance Color Balance RColor Balance G Color Balance B 364 Margin Left/RightMargin Middle Scan to Network 365 Color Scans in color modeFile Format Color Button Set 366 Resolution Legal 8.5 x Executive 7.25 x 367 368 Image Compression Max EMail Size369 370 Delayed Start 371 Tray SettingsUSB Print Defaults Layout 372 Panel Settings Reports/List373 Admin Menu Network Phone Book Full Status Dell 1355cnw Multifunction Color Printer only376 Half 377 Specify the WEP 64bit Key to use throughSpecify the WEP 128bit Key to use through Entry 378Pass Phrase 379 Disable Disables the WSD port Enable Enables the WSD port Protocol380 Initialize NVM Receive ModeDoes not initialize the wired network data stored in NVM Yes Initializes the wired network data stored in NVM Line Monitor Auto Rec FaxAuto Rec TEL/FAX Auto Rec Ans/FAX 383 Ring Tone VolumeLine Type Tone/Pulse Redial Attempts Resend DelayRedial Delay Junk Fax Setup Fax Number Remote Rcv ToneFax Header Company Name 386 Drpd Pattern Pattern 387 Prefix Dial Num Forward SettingsFax Fwd Number Prefix Dial Kbps Off Disable the ECM Enables the ECMModem Speed 389 Fax Transmit Fax Broadcast390 391 Power Saver TimerCountry Options 392 Auto ResetFault Time-out Job Time-out Specifies the date format Date & TimeAlert Tone 393 394 395 Mm/inchAuto Log Print Low Toner Alert Msg Maintenance Power on Wizard396 Plain Light Normal Label Light Adjust BTRPaper Density 397 Plain Plain Thick Covers Coated Label Recycled Envelope Adjust Fuser398 Recycled Envelope Toner Refresh Auto Regi AdjustAdjust ColorRegi Clean Developer 400 BTR Refresh User Scan Yes Adjust AltitudeNon-Dell Toner 401 402 Secure SettingsFunction Enabled Panel Lock 403 Password USB-PrintChange Password Secure Receive 404 USB SettingsScan to EMail Edit From Field 405 Panel LanguagePanel Lock Function Enabling the Panel Lock 406 Disabling the Panel Lock 407 408 Dell Supplies Management System Understanding Your Printer Software Windows OnlyPrinter Status Window Status Monitor Console Software Update Quick Launch Utility410 411 412 Address Book Editor 413 User Setup Disk Creating ToolScanButton Manager ScanDirect 414 Menu button Cancel buttonUnderstanding Printer Messages 415 416 Error-Code What you can do 417 418 419 420 421 422 423 424 Adding Roles of Print Services Click Start→ Administrative Tools→ Server Manager425 426 Printer SetupInstalling a Printer Driver Using the Add Printer Wizard Select Add a network, wireless or Bluetooth printer 427 428 429 SpecificationsPower Supply Operating System Compatibility 430 DimensionsMemory MIB Compatibility Cables Environment Copier Specifications Connection type Connection specifications and symbols432 433 Scanner Specifications 434 Facsimile Specifications User Memory Halftone 435 436 437 Maintaining Your Printer 438 Conserving Supplies Supply Setting FunctionToner Saving Mode Determining the Status of Supplies 440 Storing Consumables Replacing Toner Cartridges Removing the Toner Cartridges441 442 Installing a Toner Cartridge 443 444 Cleaning Inside the Printer 445 446 447 448 Cleaning the Color Toner Density CTD Sensor 449 Adjusting Color Registration Performing Auto Adjust450 Printing the Color Registration Chart Click the Start button next to Print Color Regi Chart451 452 Determining Values 453 Entering Values 454 Cleaning the Scanner 455 456 Cleaning the ADF Feed Roller 457 458 Clearing Jams Avoiding Jams459 460 Identifying the Location of Paper Jams 461 Clearing Paper Jams From the ADF 462 463 464 465 Clearing Paper Jams From the Front of the Printer 466 467 Clearing Paper Jams From the Back of the Printer 468 469 470 Clearing Paper Jams From the Output Tray 471 472 473 474 475 Troubleshooting 476 477 Basic Printer ProblemsDisplay Problems ProblemAction 478 Printing Problems Problem Action 479Tool Select Flip on Short Edge or Flip on Long Edge from Print Quality ProblemsOutput is too light 480 481 Toner smears or print comes off/Stain on back side Click Apply New Settings Random spots/Blurred images482 Entire output is blank Streaks appear on the output483 Click Print Test Page in Properties of the printer driver Pitched color dotsVertical blanks 484 Diagnosis tab Click the Ghost Configuration Chart button Ghosting485 On the Printer Maintenance tab Fog486 487 Altitude on the Printer Maintenance tabBead-Carry-Out BCO Auger mark Wrinkled/Stained paper 488Developer on the Diagnosis tab 489 Top margins is incorrect Adjustment on the Printer Maintenance tab Color registration is out of alignment490 491 Maintenance tabClick the Apply New Settings button Protrudent / Bumpy paper Jam Misfeed jam492 493 Multi-feed jam Copy Problem Fax Problems494 495 Scanning Problems 496Menu → ADF 497 498 Scan to NetworkFax/E-Mail Mail Address 499 Scanner Driver/Printer Utility Problems 500 Contacting Service 501 Appendix 502 Online Services Dell Technical Support Policy503 504 Warranty and Return PolicyContacting Dell Recycling Information 505 Visit support.dell.com 506 507 Index 508 509 510 511 512 513 514 515 516 517 518 United States Government Restricted Rights 519 520