Problem | Action |
|
|
Print media misfeeds or | Ensure that the print media you are using meets the |
multiple feeds occur | specifications for your printer. See "Supported Paper |
| Sizes" on page 196 for more information. |
|
|
| Fan the print media before loading it. |
|
|
| Ensure that the print media is loaded correctly. |
|
|
| Ensure that the width and length guides are adjusted |
| correctly. |
|
|
| Ensure that the PSI is securely inserted. |
|
|
| Do not overfill the print media sources. |
|
|
| Do not force print media into the Priority Sheet |
| Inserter (PSI) or the Multipurpose Feeder (MPF) |
| when you load it. Otherwise, it may skew or buckle. |
|
|
| Ensure that the print media is not curled. |
|
|
| Load the recommended print side correctly for the |
| type of print media you are using. See "Loading Print |
| Media" on page 201 for more information. |
|
|
| Turn the print media over or around and try printing |
| again to see if feeding improves. |
|
|
| Do not mix print media types. |
|
|
| Do not mix reams of print media. |
|
|
| Remove the top and bottom curled sheets of a ream |
| before loading the print media. |
|
|
| Load a print media source only when it is empty. |
|
|
The envelope is creased after | Ensure that the envelope is loaded as instructed in |
printing. | "Loading Print Media in the Multipurpose Feeder |
| (MPF)" on page 202 or "Loading Print Media in the |
| Priority Sheet Inserter (PSI)" on page 211. |
|
|
Page breaks in unexpected | Increase the setting for |
places. | Settings menu in the Dell Printer Configuration Web |
| Tool. |
|
|
Print media does not stack | Turn the print media stack over in the PSI and MPF. |
neatly in the output bin. |
|
Troubleshooting