Problem

Action

 

 

Print media misfeeds or

Ensure that the print media you are using meets the

multiple feeds occur

specifications for your printer. See "Supported Paper

 

Sizes" on page 196 for more information.

 

 

 

Fan the print media before loading it.

 

 

 

Ensure that the print media is loaded correctly.

 

 

 

Ensure that the width and length guides are adjusted

 

correctly.

 

 

 

Ensure that the PSI is securely inserted.

 

 

 

Do not overfill the print media sources.

 

 

 

Do not force print media into the Priority Sheet

 

Inserter (PSI) or the Multipurpose Feeder (MPF)

 

when you load it. Otherwise, it may skew or buckle.

 

 

 

Ensure that the print media is not curled.

 

 

 

Load the recommended print side correctly for the

 

type of print media you are using. See "Loading Print

 

Media" on page 201 for more information.

 

 

 

Turn the print media over or around and try printing

 

again to see if feeding improves.

 

 

 

Do not mix print media types.

 

 

 

Do not mix reams of print media.

 

 

 

Remove the top and bottom curled sheets of a ream

 

before loading the print media.

 

 

 

Load a print media source only when it is empty.

 

 

The envelope is creased after

Ensure that the envelope is loaded as instructed in

printing.

"Loading Print Media in the Multipurpose Feeder

 

(MPF)" on page 202 or "Loading Print Media in the

 

Priority Sheet Inserter (PSI)" on page 211.

 

 

Page breaks in unexpected

Increase the setting for Time-Outin the Printer

places.

Settings menu in the Dell Printer Configuration Web

 

Tool.

 

 

Print media does not stack

Turn the print media stack over in the PSI and MPF.

neatly in the output bin.

 

Troubleshooting

479

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Dell 1355CN, 1355cnw manual 479, Problem Action, Tool