ProblemAction

The numbers stored in the memory do not dial correctly.

Ensure that the numbers are stored in the memory correctly.

Print a Address Book list.

The document does not feed

Ensure that the document is not wrinkled and you are

into the printer.

putting it in correctly. Check that the document is of

 

the right size, not too thick or thin.

 

 

 

Ensure that the ADF cover is firmly closed.

 

 

Faxes are not received

The FAX mode should be selected.

automatically.

 

Ensure that there is paper in the PSI or MPF.

 

 

 

 

Check to see if the display shows Memory Full.

 

 

The printer does not send

Sending should show up on the display.

faxes.

 

Check the other fax machine you are sending to, to see

 

 

if it can receive your fax.

 

 

The incoming fax has blank

The fax machine sending you the fax may be faulty.

spaces or is received in poor-

 

A noisy phone line can cause line errors.

quality.

 

Check your printer by making a copy.

 

 

 

 

The toner cartridge may be empty. Replace the toner

 

cartridge. For details, see "Replacing Toner Cartridges"

 

on page 441.

 

 

Some of the words on an

The fax machine sending you the fax had a temporary

incoming fax are stretched.

document jam.

 

 

There are lines on the

Check your scan glass for marks and clean it. See

documents you send.

"Cleaning the Scanner" on page 454.

 

 

The printer dials a number,

The other fax machine may be turned off, out of paper,

but the connection with

or cannot answer incoming calls. Speak with the other

another fax machine fails.

machine operator and ask her/him to sort out the

 

problem.

Documents are not stored in the memory.

There may not be enough memory to store the document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g., a fax transmission or reception) to complete.

Troubleshooting

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Dell 1355CN, 1355cnw manual 495