ProblemAction
The numbers stored in the memory do not dial correctly.
Ensure that the numbers are stored in the memory correctly.
Print a Address Book list.
The document does not feed | Ensure that the document is not wrinkled and you are | |
into the printer. | putting it in correctly. Check that the document is of | |
| the right size, not too thick or thin. | |
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| Ensure that the ADF cover is firmly closed. | |
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Faxes are not received | The FAX mode should be selected. | |
automatically. |
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Ensure that there is paper in the PSI or MPF. | ||
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| Check to see if the display shows Memory Full. | |
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The printer does not send | Sending should show up on the display. | |
faxes. |
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Check the other fax machine you are sending to, to see | ||
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| if it can receive your fax. | |
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The incoming fax has blank | The fax machine sending you the fax may be faulty. | |
spaces or is received in poor- |
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A noisy phone line can cause line errors. | ||
quality. |
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Check your printer by making a copy. | ||
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| The toner cartridge may be empty. Replace the toner | |
| cartridge. For details, see "Replacing Toner Cartridges" | |
| on page 441. | |
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Some of the words on an | The fax machine sending you the fax had a temporary | |
incoming fax are stretched. | document jam. | |
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There are lines on the | Check your scan glass for marks and clean it. See | |
documents you send. | "Cleaning the Scanner" on page 454. | |
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The printer dials a number, | The other fax machine may be turned off, out of paper, | |
but the connection with | or cannot answer incoming calls. Speak with the other | |
another fax machine fails. | machine operator and ask her/him to sort out the | |
| problem. |
Documents are not stored in the memory.
There may not be enough memory to store the document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g., a fax transmission or reception) to complete.
Troubleshooting