Action | Yes | No |
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3 Verify that the Paper Type setting in the printer | The task is | Contact Dell. |
driver matches the print media you loaded. | complete. |
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1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting.
2 Load dry (not damp) and corrected print media, and then click Print Test Page in Properties of the printer driver.
Is the problem recovered?
Toner smears or print comes off/Stain on back side
Action | Yes | No |
1 The print media surface may be uneven. Try | The task is | Go to action 2. |
changing the Paper Type setting in the printer | complete. |
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driver. For example, change the plain paper to |
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thick. |
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1 On the Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting.
Is the problem recovered?
2 Verify that the correct print media is being The task is Go to action 3. used. See "Supported Paper Sizes" on page 196. complete.
If not, use the print media recommended for the printer.
Is the problem recovered?
Troubleshooting
