ProblemAction
Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.
You may have chosen the wrong paper settings in the user option setting. See "Print Media Guidelines" on page 189.
The printer will not send or | Ensure that the country code is set correctly under | ||||||
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An error often occurs during | Reduce the modem speed under |
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a fax transmission or | System → Admin Menu → |
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Fax | |||||||
reception. | Modem Speed. | ||||||
Scanning Problems
ProblemAction
The scanner does not work. Ensure that you place the document to be scanned face down from the document feeder glass, or face up in the ADF.
There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.
Check that the USB cable is connected properly.
Ensure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
Check that the scanner is configured correctly. Check the application you want to use to make certain that the scanner job is being sent to the correct port.
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Troubleshooting
