Action | Yes | No | |
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2c | Ensure that the envelope is properly loaded in | The task is | Go to action |
| the MPF as instructed in "Loading an Envelope | complete. | 3b. |
| in the Multipurpose Feeder (MPF)" on |
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| page 207. |
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| Is the problem recovered? |
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2d | Ensure that the print media is not curled. | The task is | Go to action |
| Is the problem recovered? | complete. | 3a. |
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2e | Is the print media damp? | Go to action | Go to action |
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| 3c. | 3a. |
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3a | Fan the print media. | The task is | Go to action |
| Is the problem recovered? | complete. | 3b. |
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3b | If the envelope is deformed, correct it or use | The task is | Go to action |
| another envelope. | complete. | 3a. |
| Is the problem recovered? |
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3c | Turn over the print media. | The task is | Go to action 4. |
| Is the problem recovered? | complete. |
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4 | Use print media that is not damp. | The task is | Contact Dell. |
| Is the problem recovered? | complete. |
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Multi-feed jam
Action | Yes | No | |
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1 | Remove the paper from the PSI, and then | The task is | Go to action 2. |
| ensure that papers are inserted properly in the | complete. |
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| MPF. |
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| Is the problem recovered? |
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2 | Is the print media damp? | Go to action | Go to action |
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| 3a. | 3b. |
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3a | Use print media that is not damp. | The task is | Go to action |
| Is the problem recovered? | complete. | 3b. |
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Troubleshooting
