Action | Yes | No | |
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2 | Check the crease. Is the crease within 30 mm of | This type of | If the envelope |
| the four edges of the envelope? | crease is | is 220 mm or |
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| considered | longer (C5 or |
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| normal. Your | Envelope#10), |
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| printer is not at | go to action 3a. |
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| fault. | If the envelope |
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| |
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| is shorter than |
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| 220 mm |
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| (Monarch or |
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| DL), go to |
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| action 3b. |
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3a | Does the envelope have a flap on the long edge? | The envelope is | The envelope |
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| Envelope#10. | is C5. Go to |
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| Go to 4b. | action 4a. |
3b | Load the envelope long edge feed in the MPF | The task is | Go to action |
| with the flap open and facing up. For details, | complete. | 4b. |
| see "When Loading Envelope#10, DL, or |
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| Monarch" on page 207. |
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| Is the problem recovered? |
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4a | Load the envelope in the MPF with the flap | The task is | Contact Dell. |
| open and facing up. For details, see "When | complete. |
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| Loading C5" on page 208. |
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| Is the problem recovered? |
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4b | Use a different size envelope. | The task is | Contact Dell. |
| Is the problem recovered? | complete. |
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The top margins is incorrect
Troubleshooting
