Dell 1355CN, 1355cnw The top margins is incorrect

Troubleshooting 489
The top margins is incorrect
2 Check the crease. Is the crease within 30 mm of
the four edges of the envelope?
This type of
crease is
considered
normal. Your
printer is not at
fault.
If the envelope
is 220 mm or
longer (C5 or
Envelope#10),
go to action 3a.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3b.
3a
Does the envelope have a flap on the long edge? The envelope is
Envelope#10.
Go to 4b.
The envelope
is C5. Go to
action 4a.
3b Load the envelope long edge feed in the MPF
with the flap open and facing up. For details,
see "When Loading Envelope#10, DL, or
Monarch" on page207.
Is the problem recovered?
The task is
complete.
Go to action
4b.
4a Load the envelope in the MPF with the flap
open and facing up. For details, see "When
Loading C5" on page208.
Is the problem recovered?
The task is
complete.
Contact Dell.
4b Use a different size envelope.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No