1 Click Start, point to Administrative Tools, and then click Services.
2 Right-click Windows Image Acquisition (WIA), and then click Start.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1 Click Start, point to Administrative Tools, and then click Server Manager.
2 Under Features Summary, click Add Features.
3 Select the Desktop Experience check box, click Next, and then click Install.
4 Restart the computer.
To enable WIA:
ProblemAction
The printer does not properly transfer scan data to a specified destination via the Scan to
Check if the following settings have been set correctly on the Dell Printer Configuration Web Tool.
Scan to Network
Check the following settings under Address Book →
Server Address:
•Server Address
•Share Name
•Server Path
•Login Name
•Login Password
Scan to
Check the following setting under Address Book →
Fax/E-Mail:
• E-Mail Address
Cannot scan using WIA on a Enable WIA on the computer. Windows Server 2003
computer.
Cannot scan using TWAIN or WIA on a Windows Server 2008 or Windows Server 2008 R2 computer.
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Troubleshooting
