Problem

Action

 

 

Printer does not duplex

Select Flip on Short Edge or Flip on Long Edge from

pages.

the Duplex menu on the Paper/Output tab in the

 

printer driver.

 

 

Print Quality Problems

NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 359 and "Dell Printer Configuration Web Tool" on page 123.

The output is too light

Action

Yes

No

1 The toner cartridges may be low or need to be

The task is

Go to action 2.

replaced. Confirm the amount of toner in each

complete.

 

toner cartridge.

 

 

1 Check the toner level in the Status tab in the Status Monitor.

2 Replace the toner cartridges as necessary. Is the problem recovered?

2 Verify that the print media is not damp and the

The task is

Go to action 3.

correct print media is used. See "Supported

complete.

 

Paper Sizes" on page 196. If not, use the print

 

 

media recommended for the printer.

 

 

Is the problem recovered?

 

 

480

Troubleshooting

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Dell 1355cnw, 1355CN Print Quality Problems, Output is too light, 480, Select Flip on Short Edge or Flip on Long Edge from