Action |
| Yes | No |
|
|
| |
1 The toner cartridges may be low or need to be | The task is | Contact Dell. | |
replaced. Confirm the amount of toner in each | complete. |
| |
toner cartridge. |
|
| |
1 | Check the toner level in the Status tab in the |
|
|
| Status Monitor. |
|
|
2 | Replace the toner cartridges as necessary. |
|
|
Is the problem recovered? |
|
| |
|
|
| |
2 Start Clean Developer. | The task is | Contact Dell. | |
1 | Launch the Tool Box, and click Clean | complete. |
|
| Developer on the Diagnosis tab. |
|
|
2 | Click the Start button. |
|
|
Is the problem recovered?
Wrinkled/Stained paper
Action | Yes | No |
|
|
|
1 Verify that the correct print media is being | The task is | If printing on |
used. See "Supported Paper Sizes" on page 196 | complete. | an envelope, go |
and "Print Media Guidelines" on page 189. If |
| to action 2. |
not, use the print media recommended for the |
| If printing on |
printer. |
| |
| print media | |
Is the problem recovered? |
| |
| other than | |
|
| envelopes, |
|
| contact Dell. |
488
Troubleshooting