Action

 

Yes

No

 

 

 

1 The toner cartridges may be low or need to be

The task is

Contact Dell.

replaced. Confirm the amount of toner in each

complete.

 

toner cartridge.

 

 

1

Check the toner level in the Status tab in the

 

 

 

Status Monitor.

 

 

2

Replace the toner cartridges as necessary.

 

 

Is the problem recovered?

 

 

 

 

 

2 Start Clean Developer.

The task is

Contact Dell.

1

Launch the Tool Box, and click Clean

complete.

 

 

Developer on the Diagnosis tab.

 

 

2

Click the Start button.

 

 

Is the problem recovered?

Wrinkled/Stained paper

Action

Yes

No

 

 

 

1 Verify that the correct print media is being

The task is

If printing on

used. See "Supported Paper Sizes" on page 196

complete.

an envelope, go

and "Print Media Guidelines" on page 189. If

 

to action 2.

not, use the print media recommended for the

 

If printing on

printer.

 

 

print media

Is the problem recovered?

 

 

other than

 

 

envelopes,

 

 

contact Dell.

488

Troubleshooting

Page 490
Image 490
Dell 1355cnw, 1355CN manual Wrinkled/Stained paper, 488, Developer on the Diagnosis tab