Jam
NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 359 and "Dell Printer Configuration Web Tool" on page 123.
Misfeed jam
Action | Yes | No |
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1 Remove the paper from the PSI, and then | The task is | Proceed to the |
ensure that papers are properly inserted on the | complete. | action |
MPF. |
| corresponding |
Is the problem recovered? |
| to the type of |
| the print media | |
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| |
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| being used: |
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| • Thick - 2a |
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| • Thin - 2b |
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| • Envelope - |
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| 2c |
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| If performing |
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| manual duplex |
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| printing, go to |
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| action 2d. |
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| If using paper |
|
| other than the |
|
| above or if not |
|
| performing |
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| duplex |
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| printing, go to |
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| action 2e. |
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|
|
2a Use thick paper that is 216 gsm or less. | The task is | Go to action |
Is the problem recovered? | complete. | 3a. |
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| |
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2b Use thin paper that is 60 gsm or more. | The task is | Go to action |
Is the problem recovered? | complete. | 3a. |
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492
Troubleshooting
