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Dell
1355cnw, 1355CN
manual
252
Models:
1355CN
1355cnw
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Troubleshooting
Specifications
Paper Characteristics
Install
Chart Print
Password
Changing the Default Settings
Timer Sleep*1
Login
Admin Menu
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Image 254
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Copying
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Contents
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
Page
Contents
Automatic Document Feeder ADF
Setting Up Printer Printer Setup
Connecting the Telephone Line
Setting Up for Shared Printing
Inserting the Drivers and Utility CD
Using Your Printer
121
194
Identifying Print Media and Specifications 196
189
195
Printing, Copying, Scanning, and Faxing
233
231
232
235
Scanning Using the Twain Driver
Changing the Default Settings
Setting the Power Saver Timer Option
Using a Scanner on the Network
291
289
290
294
319
311
316
320
357
333
356
Understanding the Printer Menus
430
Adding Roles of Print Services
Operating System Compatibility 429
439
Identifying the Location of Paper Jams
Cleaning the ADF Feed Roller 456
454
Clearing Paper Jams From the ADF
Appendix
Dell Technical Support Policy
504
Contents
Before Beginning
Page
Page
United States Government Restricted Rights
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
Finding Information
What are you looking for? Find it here
How to set up my printer
Operating your printer
Express Service Code Service Tag
Finding Information
Product Features
Scanning to a USB Storage Device Multiple-Up 2-in-1 Copy
Print From USB Memory
USB Direct Print
Printing Through Wireless Connection Wireless Print
Product Features
About the Printer
Front View
Rear View
Space Requirements
100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches
Securing the Printer
Automatic Document Feeder ADF
Operator Panel
Ordering Supplies
Dell supplies web site appears
Setting Up Printer Printer Setup
Page
Removing Packaging Material
Removing Packaging Material
Connecting Your Printer
Connection type Connection specifications
USB Cable
Connecting Printer to Computer or Network
Direct Connection
Network Connection
Ethernet port
Turning On the Printer
Connecting the Telephone Line
Phone connector Yellow terminator Connecting Your Printer
Connecting Your Printer
Setting the IP Address
Setting Initial Settings on the Operator Panel
Setting the IP Address
Assigning an IP Address for IPv4 Mode
Operator Panel
Tool Box
Verifying the IP Settings
Click the Printer Maintenance tab
Printing and Checking the Printer Settings
Click the Printer Settings Report tab
Setting the IP Address
Loading Paper
Loading Print Media in the Multipurpose Feeder MPF
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Print Media in the Priority Sheet Inserter PSI
Loading Paper
Loading Paper
Installing Printer Drivers on Computers Running Windows
Click Start→ Help and Support
Disabling the firewall before installing your printer
Inserting the Drivers and Utility CD
For installing XML Paper Specification XPS printer driver
Direct Connection Setup
For installing host-based printer driver
Click Software Installation
Click Add a local printer
Windows Server 2008 or Windows Server 2008 64-bit Edition
Click Start→ Devices and Printers Click Add a printer
For installing host-based printer driver
Network Connection Setup
Network Printer Setup on a Local Network
For installing XML Paper Specification XPS printer driver
Windows Vista or Windows Vista 64-bit Edition
Windows Server 2008 or Windows Server 2008 64-bit Edition
Windows Server 2008 R2
Windows 7 or Windows 7 64-bit Edition
Network Printer Setup on a Remote Network
Before Installation
Click Windows Firewall Click Change settings Click Continue
For Windows Vista Click Start → Control Panel
Right-clickRemote Registry and select Properties
For Windows Server Click Start → Control Panel
Click Yes in User Account Control dialog box
Click Save changes
Network an Sharing Center screen appears
Installing the Printer Driver
Specification
2PSK AES
Using Wizard Setup to Configure Wireless Settings
Wizard Setup through USB connection Advanced Setup through
Click Guided Setup Click Connect Your Printer
Displaying Configure Wireless Settings Screen
Using Advanced Setup to Configure Wireless Settings
Click Start installation
Select a connection method from the following
Ethernet Cable
Advanced Configuration Tool screen appears
Select Type of wireless network
Subnet Mask Gateway Address
Configure the IPv4 Settings and IPv6 Settings
WPS-PIN
WPS-PBC
Operator Panel
Installing Printer Drivers on Computers Running Windows
Dell Printer Configuration Web Tool
Setting up your computer for wireless connectivity
Installing Printer Drivers on Computers Running Windows
IP Address 169.254.000.041∗
100
101
For Windows XP and Windows Server
102
103
104
105
106
Setting Up for Shared Printing
107
108
For Windows Vista, Windows Vista 64-bit Edition
For Windows Server 2008, Windows Server 2008 64-bit Edition
109
Point and Print
Click Start → Devices and Printers
110
Close My Network Places
→ Printers and Faxes
Click Install driver
111
Peer-to-Peer
112
113
114
115
116
When Using Bonjour
Installing the Drivers and Software
When Using a USB connection
Adding a Printer on Mac OS X 10.5 or Later Versions
Select Line Printer Daemon LPD for Protocol
When Using IP Printing
Adding a Printer on Mac OS X
118
Start the Printer Setup Utility
Start Printer Setup Utility
Click Default Browser in the Printer Browser dialog box
119
Select the model of your printer for Print Using
120
Using Your Printer
121
122
Overview
123
124
Click the Printer Settings Report tab
Tool Box
Using the Dell Printer Configuration Web Tool
Setting Up the Dell Printer Configuration Web Tool
Setting Up From Web Browser
127
128
Click Connection → Settings
For Firefox 2.0 or Later
Click Advanced
Display Format
Setting Up From Operator Panel
Select the Automatic proxy configuration URL check box
Top Frame
Left Frame
130
131
132
Right Frame
Buttons in the Right Frame
133
Changing the Settings of the Menu Items
Details of the Menu Items
134
Printer Status
135
136
Printer Events
137
Printer Jobs
Job List
Displays the processing speed
138
Printer Settings
Completed Jobs
Printer Settings Report
139
140
141
142
143
144
145
146
Which can be accessed from Order Supplies at
When the paper is loaded in the MPF
Left frame
Sleep Auto Reset
Values Power Saver
Timer Sleep*1
147
148
149
Function Enabled Purpose
Password Secure Receive Purpose
Values Color
Re-enter Enter the new password again to confirm Password
150
Custom
Auto
151
Values Multiple-Up Off
ID Copy
Fine
Values Resolution Standard
152
Super Fine
Answer
Values Receive Mode Telephone
153
Machine
Redial Attempts
When Receive Mode is set to Telephone/Fax
154
Tone Receive Fax Header
Printer Maintenance
155
156
Values Plain
157
158
159
Supplies at in the left frame
Print Server Settings
160
Print Server Reports
161
162
TCP/IP
163
LPD
164
165
166
167
Infrastructure
Values Wireless
168
Link Channel
169
170
171
172
173
174
175
176
177
SMB Client Connection
Other Features
178
Memory Capability Restart printer
Fax/E-mail
Print Volume
Address Book
179
180
Change
181
Confirm
FAX Speed
Settings Restore Settings
182
Dial
183
Values Mail Group
Server Address
184
Share Name
185
Server Type
Server Path
Tray Settings
186
187
188
Paper
Paper Characteristics
Print Media Guidelines
Recommended Paper
191
Unacceptable Paper
Selecting Paper
192
Selecting Preprinted Media and Letterhead
Printing on Letterhead
193
Loading Letterhead
Selecting Pre-Punched Paper
Envelopes
194
Labels
195
Supported Paper Sizes
Identifying Print Media and Specifications
Storing Print Media
196
Seflef
197
Media Multipurpose Feeder
Supported Paper Types
198
199
Paper Type Specifications
Paper type Weight gsm Remarks
200
Capacity
Print Media Dimensions
Loading Print Media
201
202
203
204
205
206
207
When Loading Envelope#10, DL, or Monarch
Loading an Envelope in the Multipurpose Feeder MPF
When Loading C5
208
209
210
211
212
213
Loading an Envelope in the Priority Sheet Inserter PSI
214
215
216
217
218
Manual Duplex Printing Windows Printer Driver Only
Multipurpose Feeder MPF
Priority Sheet Inserter PSI
219
220
Using the Output Tray Extension
221
222
Copy button
Using the Operator Panel Buttons
Operator Panel
Fax button
224
Menu button
Printing a Panel Settings
Scan button
225
226
227
228
Sending a Job to Print
Printing
Tips for Successful Printing
Tips on Storing Print Media
Canceling a Job From the Computer Running Windows
Canceling a Print Job
Canceling From the Operator Panel
Canceling a Job From the Taskbar
Supported File Formats
Direct Print Using the USB Storage Device
Canceling a Job From the Desktop
231
232
Printing a System Settings
Printing a Report
Adjusting the Language
Printer Settings
Using the Tool Box to Change the Printer Settings
From the Printer Operator Panel
From Your Computer
234
Preparing a Document
Copying
Loading Paper for Copying
Making Copies From the Document Glass
236
Making Copies From the ADF
237
Color
Setting Copy Options
Number of Copies
238
Collated
239
200% A5→A4 141% A5→B5 122% 100%
Reduce/Enlarge
240
B5→A5 81% A4→A5 70% 50%
Document Size
241
Original Type
242
Photo Suitable for documents with photos
Lighter/Darker
243
244
Sharpness
Auto Exposure
Multiple-Up
245
246
Margin Top/Bottom
247
50 mm/0.0 Inch
Margin Left/Right
248
Specify the value in increments of 1 mm/0.1 inch
Margin Middle
249
Inch 50 mm
250
Changing the Default Settings
Setting the Power Saver Timer Option
251
252
Scanning Overview
Type Resolution
Scanning
253
Scanning From the Operator Panel
254
Scanning Using the Twain Driver
255
256
Scanning Using the Windows Image Acquisition WIA Driver
257
258
259
Using a Scanner on the Network
Overview
Computer FTP Server
260
261
Confirming a Login name and Password
When using SMB
Specifying a Destination to Store the Document
Click System Preferences → Accounts Select Change Password
When using FTP
262
263
Select Allow network users to change my files
264
Select Folder Options from Tools
265
266
267
268
269
270
Open System Preferences, and then click Sharing
Configuring the Printer Settings
From the Dell Printer Configuration Web Tool
271
Click the Server Address tab
272
273
274
Server Port
Login Name
275
276
From the Address Book Editor
Click Tool → New Printer Address Book → Server
Settings wizard
277
For Server FTP
278
For Computer SMB
Path
Sending the Scanned File on the Network
Confirm Login
Password Port Number
279
Scanning to USB Storage Device
280
Click Address Book
Setting an E-Mail Address Book
Sending an E-Mail with the Scanned Image
281
282
Click the Apply New Settings button
Sending an E-mail With the Scanned File
283
284
Keypad Letters and Numbers
Using the Numeric Keypad to Enter Characters
Faxing
285
Changing Numbers or Names
Configuring Fax Initial Settings
Setting Your Country
Inserting a Pause
Setting the Printer ID
287
Setting the Time and Date
288
Speaker Volume
Setting Sounds
Changing the Clock Mode
289
Changing the Fax Settings Options
Specifying the Fax Settings
Ringer Volume
290
Option Description
Available Fax Settings Options
291
Attempts
Mode is set to Telephone/Fax
292
Num
293
Fax Fwd
Protocol
Advanced Fax Settings
294
Fax Data Encoding Method
295
Loading an Original Document on the Document Glass
Sending a Fax
Loading an Original Document on the ADF
296
297
298
Resolution
Document Type
Sending a Fax Automatically
299
All Entries
Sending a Fax Manually
300
Group Dial
301
Confirming Transmissions
Start
302
Sending a Delayed Fax
Automatic Redialing
For Microsoft Windows
Sending a Fax from the Driver Direct Fax
Example
Click Preferences
304
305
306
Click Start Sending
For Apple Macintosh
307
Loading Paper for Receiving Faxes
Receiving a Fax
About Receiving Modes
308
Receiving a Fax Manually Using an External Telephone
Receiving a Fax Automatically in the Fax Mode
Receiving a Fax Manually in the Telephone Mode
309
Receiving Faxes Using the Drpd Mode
310
Polling Receive
Automatic Dialing
Receiving Faxes in the Memory
Speed Dialing
Sending a Fax Using a Speed Dial
312
Group Dialing
313
314
Setting Group Dial
Editing Group Dial
315
Printing an Address Book List
Using the Secure Receiving Mode
Other Ways to Fax
316
317
Using an Answering Machine
318
Fax Activity
Using a Computer Modem
Procedures
Protocol Monitor
Changing Setting Options
320
Know Your Printer
321
322
Purpose
Printer Settings Report
Printer Information
Values
Menu Settings
324
Out of Paper Tone
Fault Time-Out
325
Auto Clear Alert Tone
24H or 12H
326
Date & Time Date Format
Reports
327
TCP/IP Settings
328
Custom Size
Defaults Settings
329
330
Fax Settings
331
Sent Fax Fwd
332
Fax Header Name
Fax Fwd Number
333
Printer Maintenance
System Settings
334
335
336
Date & Time
Paper Density
Understanding the Tool Box Menus
Adjust BTR
337
338
Adjust Fuser
Registration Adjustment
339
340
Adjust Altitude
Reset Defaults
System Section Click to initialize the system parameters
341
BTR Refresh Mode
Non-Dell Toner
User Fax Section
Web Link Customization
342
343
344
MPF
Saves the scanned image in Tiff
Scan Defaults
345
Saves the scanned image in Jpeg
346
Fax Defaults
347
Copy Defaults
348
349
350
351
352
Sets the line type to PBX
353
Sets the line type to Pstn
354
355
Diagnosis
Chart Print
Clean Developer
Environment Sensor Info
Clean Developer Click Start to stir the toner
Resetting Defaults
Refresh Mode
357
358
Color
Defaults Settings
Understanding the Printer Menus
Collated
200% A5→A4 141% A5→B5 122% 100% B5→A5 81% A4→A5 70% 50%
Reduce/Enlarge
360
361
Document Size
Original Type
Auto Exposure
Lighter/Darker
Sharpness
362
Color Balance B
Color Balance R
Color Balance G
Gray Balance
Scan to Network
Margin Left/Right
Margin Middle
364
Color Button Set
Color Scans in color mode
File Format
365
Resolution
366
367
Legal 8.5 x Executive 7.25 x
368
369
Image Compression
Max EMail Size
Delayed Start
370
Layout
Tray Settings
USB Print Defaults
371
372
373
Panel Settings
Reports/List
Admin Menu
Phone Book
Network
Half
Status Dell 1355cnw Multifunction Color Printer only
376
Full
Specify the WEP 128bit Key to use through
377
Specify the WEP 64bit Key to use through
Phrase
378
Pass
Entry
379
380
Disable Disables the WSD port Enable Enables the WSD port
Protocol
Yes Initializes the wired network data stored in NVM
Receive Mode
Does not initialize the wired network data stored in NVM
Initialize NVM
Auto Rec Ans/FAX
Auto Rec Fax
Auto Rec TEL/FAX
Line Monitor
Tone/Pulse
Ring Tone Volume
Line Type
383
Junk Fax Setup
Resend Delay
Redial Delay
Redial Attempts
Company Name
Remote Rcv Tone
Fax Header
Fax Number
Drpd Pattern
386
387
Pattern
Prefix Dial
Forward Settings
Fax Fwd Number
Prefix Dial Num
389
Off Disable the ECM Enables the ECM
Modem Speed
Kbps
390
Fax Transmit
Fax Broadcast
Options
Power Saver Timer
Country
391
Job Time-out
Auto Reset
Fault Time-out
392
393
Date & Time
Alert Tone
Specifies the date format
394
Low Toner Alert Msg
Mm/inch
Auto Log Print
395
396
Maintenance
Power on Wizard
397
Adjust BTR
Paper Density
Plain Light Normal Label Light
Recycled Envelope
Adjust Fuser
398
Plain Plain Thick Covers Coated Label Recycled Envelope
Clean Developer
Auto Regi Adjust
Adjust ColorRegi
Toner Refresh
BTR Refresh
400
401
Adjust Altitude
Non-Dell Toner
User Scan Yes
Panel Lock
Secure Settings
Function Enabled
402
Secure Receive
Password USB-Print
Change Password
403
Edit From Field
USB Settings
Scan to EMail
404
Enabling the Panel Lock
Panel Language
Panel Lock Function
405
Disabling the Panel Lock
406
407
408
Status Monitor Console
Understanding Your Printer Software Windows Only
Printer Status Window
Dell Supplies Management System
410
Software Update
Quick Launch Utility
411
Address Book Editor
412
ScanDirect
User Setup Disk Creating Tool
ScanButton Manager
413
414
415
Cancel button
Understanding Printer Messages
Menu button
Error-Code What you can do
416
417
418
419
420
421
422
423
424
425
Adding Roles of Print Services
Click Start→ Administrative Tools→ Server Manager
Select Add a network, wireless or Bluetooth printer
Printer Setup
Installing a Printer Driver Using the Add Printer Wizard
426
427
428
Operating System Compatibility
Specifications
Power Supply
429
MIB Compatibility
Dimensions
Memory
430
Environment
Cables
432
Copier Specifications
Connection type Connection specifications and symbols
Scanner Specifications
433
Facsimile Specifications
434
435
User Memory Halftone
436
Maintaining Your Printer
437
438
Determining the Status of Supplies
Supply Setting Function
Toner Saving Mode
Conserving Supplies
Storing Consumables
440
441
Replacing Toner Cartridges
Removing the Toner Cartridges
Installing a Toner Cartridge
442
443
Cleaning Inside the Printer
444
445
446
447
Cleaning the Color Toner Density CTD Sensor
448
449
450
Adjusting Color Registration
Performing Auto Adjust
451
Printing the Color Registration Chart
Click the Start button next to Print Color Regi Chart
Determining Values
452
Entering Values
453
Cleaning the Scanner
454
455
Cleaning the ADF Feed Roller
456
457
458
459
Clearing Jams
Avoiding Jams
Identifying the Location of Paper Jams
460
Clearing Paper Jams From the ADF
461
462
463
464
Clearing Paper Jams From the Front of the Printer
465
466
Clearing Paper Jams From the Back of the Printer
467
468
469
Clearing Paper Jams From the Output Tray
470
471
472
473
474
Troubleshooting
475
476
ProblemAction
Basic Printer Problems
Display Problems
477
Printing Problems
478
Tool
Problem Action
479
480
Print Quality Problems
Output is too light
Select Flip on Short Edge or Flip on Long Edge from
Toner smears or print comes off/Stain on back side
481
482
Click Apply New Settings
Random spots/Blurred images
483
Entire output is blank
Streaks appear on the output
484
Pitched color dots
Vertical blanks
Click Print Test Page in Properties of the printer driver
485
Diagnosis tab Click the Ghost Configuration Chart button
Ghosting
486
On the Printer Maintenance tab
Fog
Auger mark
Altitude on the Printer Maintenance tab
Bead-Carry-Out BCO
487
Developer on the Diagnosis tab
Wrinkled/Stained paper
488
Top margins is incorrect
489
490
Adjustment on the Printer Maintenance tab
Color registration is out of alignment
Protrudent / Bumpy paper
Maintenance tab
Click the Apply New Settings button
491
492
Jam
Misfeed jam
Multi-feed jam
493
494
Copy Problem
Fax Problems
495
Menu →
Scanning Problems
496
497
ADF
Fax/E-Mail Mail Address
498
Scan to Network
Scanner Driver/Printer Utility Problems
499
Contacting Service
500
Appendix
501
502
503
Online Services
Dell Technical Support Policy
Recycling Information
Warranty and Return Policy
Contacting Dell
504
Visit support.dell.com
505
506
Index
507
508
509
510
511
512
513
514
515
516
517
United States Government Restricted Rights
518
519
520
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