468 | Dell 1355cnw, 1355CN manual

2Lift up the fuser release levers.

3Remove any paper jammed from the back of the printer.

468

Clearing Jams

Image 470

Dell 1355cnw, 1355CN manual 468

Contents

Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Page Contents Automatic Document Feeder ADF Setting Up Printer Printer SetupConnecting the Telephone Line Setting Up for Shared Printing Inserting the Drivers and Utility CD Using Your Printer 121 194 Identifying Print Media and Specifications 196189 195 Printing, Copying, Scanning, and Faxing 233 231232 235 Scanning Using the Twain Driver Changing the Default SettingsSetting the Power Saver Timer Option Using a Scanner on the Network 291 289290 294 319 311316 320 357 333356 Understanding the Printer Menus 430 Adding Roles of Print ServicesOperating System Compatibility 429 439 Identifying the Location of Paper Jams Cleaning the ADF Feed Roller 456454 Clearing Paper Jams From the ADF Appendix Dell Technical Support Policy 504 Contents Before Beginning Page Page United States Government Restricted Rights Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Finding Information What are you looking for? Find it here How to set up my printer Operating your printer Express Service Code Service Tag Finding Information Product Features Scanning to a USB Storage Device Multiple-Up 2-in-1 Copy Print From USB Memory USB Direct Print Printing Through Wireless Connection Wireless Print Product Features About the Printer Front View Rear View Space Requirements 100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches Securing the Printer Automatic Document Feeder ADFOperator Panel Ordering Supplies Dell supplies web site appears Setting Up Printer Printer Setup Page Removing Packaging Material Removing Packaging Material Connecting Your Printer Connection type Connection specifications USB Cable Connecting Printer to Computer or NetworkDirect Connection Network Connection Ethernet port Turning On the Printer Connecting the Telephone Line Phone connector Yellow terminator Connecting Your Printer Connecting Your Printer Setting the IP Address Setting Initial Settings on the Operator Panel Setting the IP Address Assigning an IP Address for IPv4 Mode Operator Panel Tool Box Verifying the IP Settings Click the Printer Maintenance tab Printing and Checking the Printer Settings Click the Printer Settings Report tab Setting the IP Address Loading Paper Loading Print Media in the Multipurpose Feeder MPF Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Print Media in the Priority Sheet Inserter PSI Loading Paper Loading Paper Installing Printer Drivers on Computers Running Windows Click Start→ Help and Support Disabling the firewall before installing your printerInserting the Drivers and Utility CD For installing XML Paper Specification XPS printer driver Direct Connection SetupFor installing host-based printer driver Click Software Installation Click Add a local printer Windows Server 2008 or Windows Server 2008 64-bit Edition Click Start→ Devices and Printers Click Add a printer For installing host-based printer driver Network Connection SetupNetwork Printer Setup on a Local Network For installing XML Paper Specification XPS printer driver Windows Vista or Windows Vista 64-bit Edition Windows Server 2008 or Windows Server 2008 64-bit Edition Windows Server 2008 R2 Windows 7 or Windows 7 64-bit Edition Network Printer Setup on a Remote Network Before Installation Click Windows Firewall Click Change settings Click Continue For Windows Vista Click Start → Control Panel Right-clickRemote Registry and select Properties For Windows Server Click Start → Control Panel Click Yes in User Account Control dialog box Click Save changes Network an Sharing Center screen appears Installing the Printer Driver Specification 2PSK AES Using Wizard Setup to Configure Wireless Settings Wizard Setup through USB connection Advanced Setup through Click Guided Setup Click Connect Your Printer Displaying Configure Wireless Settings Screen Using Advanced Setup to Configure Wireless SettingsClick Start installation Select a connection method from the following Ethernet Cable Advanced Configuration Tool screen appearsSelect Type of wireless network Subnet Mask Gateway Address Configure the IPv4 Settings and IPv6 Settings WPS-PIN WPS-PBC Operator Panel Installing Printer Drivers on Computers Running Windows Dell Printer Configuration Web Tool Setting up your computer for wireless connectivity Installing Printer Drivers on Computers Running Windows IP Address 169.254.000.041∗ 100 101 For Windows XP and Windows Server 102 103 104 105 106 Setting Up for Shared Printing 107 108 For Windows Vista, Windows Vista 64-bit EditionFor Windows Server 2008, Windows Server 2008 64-bit Edition 109 Point and PrintClick Start → Devices and Printers 110 Close My Network Places→ Printers and Faxes Click Install driver 111 Peer-to-Peer 112 113 114 115 116 When Using Bonjour Installing the Drivers and SoftwareWhen Using a USB connection Adding a Printer on Mac OS X 10.5 or Later Versions Select Line Printer Daemon LPD for Protocol When Using IP PrintingAdding a Printer on Mac OS X 118 Start the Printer Setup Utility Start Printer Setup UtilityClick Default Browser in the Printer Browser dialog box 119 Select the model of your printer for Print Using 120 Using Your Printer 121 122 Overview 123 124 Click the Printer Settings Report tabTool Box Using the Dell Printer Configuration Web Tool Setting Up the Dell Printer Configuration Web Tool Setting Up From Web Browser 127 128 Click Connection → SettingsFor Firefox 2.0 or Later Click Advanced Display Format Setting Up From Operator PanelSelect the Automatic proxy configuration URL check box Top Frame Left Frame 130 131 132 Right FrameButtons in the Right Frame 133 Changing the Settings of the Menu ItemsDetails of the Menu Items 134 Printer Status 135 136 Printer Events 137 Printer JobsJob List Displays the processing speed 138 Printer SettingsCompleted Jobs Printer Settings Report 139 140 141 142 143 144 145 146 Which can be accessed from Order Supplies atWhen the paper is loaded in the MPF Left frame Sleep Auto Reset Values Power SaverTimer Sleep*1 147 148 149 Function Enabled PurposePassword Secure Receive Purpose Values Color Re-enter Enter the new password again to confirm Password150 Custom Auto 151Values Multiple-Up Off ID Copy Fine Values Resolution Standard152 Super Fine Answer Values Receive Mode Telephone153 Machine Redial Attempts When Receive Mode is set to Telephone/Fax154 Tone Receive Fax Header Printer Maintenance 155 156 Values Plain 157 158 159 Supplies at in the left frame Print Server Settings160 Print Server Reports 161 162 TCP/IP 163 LPD 164 165 166 167 Infrastructure Values Wireless168 Link Channel 169 170 171 172 173 174 175 176 177 SMB Client Connection Other Features178 Memory Capability Restart printer Fax/E-mail Print VolumeAddress Book 179 180 Change 181Confirm FAX Speed Settings Restore Settings182 Dial 183 Values Mail Group Server Address 184 Share Name 185Server Type Server Path Tray Settings 186 187 188 Paper Paper CharacteristicsPrint Media Guidelines Recommended Paper 191 Unacceptable PaperSelecting Paper 192 Selecting Preprinted Media and LetterheadPrinting on Letterhead 193 Loading LetterheadSelecting Pre-Punched Paper Envelopes 194 Labels 195 Supported Paper Sizes Identifying Print Media and SpecificationsStoring Print Media 196 Seflef 197 Media Multipurpose Feeder Supported Paper Types198 199 Paper Type SpecificationsPaper type Weight gsm Remarks 200 Capacity Print Media DimensionsLoading Print Media 201 202 203 204 205 206 207 When Loading Envelope#10, DL, or MonarchLoading an Envelope in the Multipurpose Feeder MPF When Loading C5 208 209 210 211 212 213 Loading an Envelope in the Priority Sheet Inserter PSI 214 215 216 217 218 Manual Duplex Printing Windows Printer Driver OnlyMultipurpose Feeder MPF Priority Sheet Inserter PSI 219 220 Using the Output Tray Extension 221 222 Copy button Using the Operator Panel ButtonsOperator Panel Fax button 224 Menu button Printing a Panel SettingsScan button 225 226 227 228 Sending a Job to Print PrintingTips for Successful Printing Tips on Storing Print Media Canceling a Job From the Computer Running Windows Canceling a Print JobCanceling From the Operator Panel Canceling a Job From the Taskbar Supported File Formats Direct Print Using the USB Storage DeviceCanceling a Job From the Desktop 231 232 Printing a System SettingsPrinting a Report Adjusting the Language Printer SettingsUsing the Tool Box to Change the Printer Settings From the Printer Operator Panel From Your Computer 234 Preparing a Document CopyingLoading Paper for Copying Making Copies From the Document Glass 236 Making Copies From the ADF 237 Color Setting Copy OptionsNumber of Copies 238 Collated 239 200% A5→A4 141% A5→B5 122% 100% Reduce/Enlarge240 B5→A5 81% A4→A5 70% 50% Document Size241 Original Type 242 Photo Suitable for documents with photos Lighter/Darker243 244 SharpnessAuto Exposure Multiple-Up 245 246 Margin Top/Bottom 247 50 mm/0.0 Inch Margin Left/Right248 Specify the value in increments of 1 mm/0.1 inch Margin Middle249 Inch 50 mm 250 Changing the Default SettingsSetting the Power Saver Timer Option 251 252 Scanning Overview Type ResolutionScanning 253 Scanning From the Operator Panel 254 Scanning Using the Twain Driver 255 256 Scanning Using the Windows Image Acquisition WIA Driver 257 258 259 Using a Scanner on the NetworkOverview Computer FTP Server 260 261 Confirming a Login name and PasswordWhen using SMB Specifying a Destination to Store the Document Click System Preferences → Accounts Select Change PasswordWhen using FTP 262 263 Select Allow network users to change my files 264 Select Folder Options from Tools 265 266 267 268 269 270 Open System Preferences, and then click Sharing Configuring the Printer SettingsFrom the Dell Printer Configuration Web Tool 271 Click the Server Address tab 272 273 274 Server Port Login Name275 276 From the Address Book EditorClick Tool → New Printer Address Book → Server Settings wizard 277 For Server FTP 278For Computer SMB Path Sending the Scanned File on the Network Confirm LoginPassword Port Number 279 Scanning to USB Storage Device 280 Click Address Book Setting an E-Mail Address BookSending an E-Mail with the Scanned Image 281 282 Click the Apply New Settings buttonSending an E-mail With the Scanned File 283 284 Keypad Letters and Numbers Using the Numeric Keypad to Enter CharactersFaxing 285 Changing Numbers or Names Configuring Fax Initial SettingsSetting Your Country Inserting a Pause Setting the Printer ID 287 Setting the Time and Date 288 Speaker Volume Setting SoundsChanging the Clock Mode 289 Changing the Fax Settings Options Specifying the Fax SettingsRinger Volume 290 Option Description Available Fax Settings Options291 Attempts Mode is set to Telephone/Fax292 Num 293Fax Fwd Protocol Advanced Fax Settings 294 Fax Data Encoding Method 295 Loading an Original Document on the Document Glass Sending a FaxLoading an Original Document on the ADF 296 297 298 ResolutionDocument Type Sending a Fax Automatically 299 All Entries Sending a Fax Manually300 Group Dial 301 Confirming TransmissionsStart 302 Sending a Delayed FaxAutomatic Redialing For Microsoft Windows Sending a Fax from the Driver Direct FaxExample Click Preferences 304 305 306 Click Start SendingFor Apple Macintosh 307 Loading Paper for Receiving Faxes Receiving a FaxAbout Receiving Modes 308 Receiving a Fax Manually Using an External Telephone Receiving a Fax Automatically in the Fax ModeReceiving a Fax Manually in the Telephone Mode 309 Receiving Faxes Using the Drpd Mode 310 Polling Receive Automatic DialingReceiving Faxes in the Memory Speed Dialing Sending a Fax Using a Speed Dial 312 Group Dialing 313 314 Setting Group DialEditing Group Dial 315 Printing an Address Book List Using the Secure Receiving ModeOther Ways to Fax 316 317 Using an Answering Machine 318 Fax Activity Using a Computer ModemProcedures Protocol Monitor Changing Setting Options 320 Know Your Printer 321 322 Purpose Printer Settings ReportPrinter Information Values Menu Settings 324 Out of Paper Tone Fault Time-Out325 Auto Clear Alert Tone 24H or 12H 326Date & Time Date Format Reports 327 TCP/IP Settings 328 Custom Size Defaults Settings329 330 Fax Settings 331 Sent Fax Fwd 332Fax Header Name Fax Fwd Number 333 Printer MaintenanceSystem Settings 334 335 336 Date & TimePaper Density Understanding the Tool Box Menus Adjust BTR337 338 Adjust FuserRegistration Adjustment 339 340 Adjust AltitudeReset Defaults System Section Click to initialize the system parameters 341 BTR Refresh ModeNon-Dell Toner User Fax Section Web Link Customization 342 343 344 MPF Saves the scanned image in Tiff Scan Defaults345 Saves the scanned image in Jpeg 346 Fax Defaults 347 Copy Defaults 348 349 350 351 352 Sets the line type to PBX 353Sets the line type to Pstn 354 355 Diagnosis Chart PrintClean Developer Environment Sensor Info Clean Developer Click Start to stir the toner Resetting DefaultsRefresh Mode 357 358 Color Defaults SettingsUnderstanding the Printer Menus Collated 200% A5→A4 141% A5→B5 122% 100% B5→A5 81% A4→A5 70% 50% Reduce/Enlarge360 361 Document SizeOriginal Type Auto Exposure Lighter/DarkerSharpness 362 Color Balance B Color Balance RColor Balance G Gray Balance Scan to Network Margin Left/RightMargin Middle 364 Color Button Set Color Scans in color modeFile Format 365 Resolution 366 367 Legal 8.5 x Executive 7.25 x 368 369 Image CompressionMax EMail Size Delayed Start 370 Layout Tray SettingsUSB Print Defaults 371 372 373 Panel SettingsReports/List Admin Menu Phone Book Network Half Status Dell 1355cnw Multifunction Color Printer only376 Full Specify the WEP 128bit Key to use through 377Specify the WEP 64bit Key to use through Phrase 378Pass Entry 379 380 Disable Disables the WSD port Enable Enables the WSD portProtocol Yes Initializes the wired network data stored in NVM Receive ModeDoes not initialize the wired network data stored in NVM Initialize NVM Auto Rec Ans/FAX Auto Rec FaxAuto Rec TEL/FAX Line Monitor Tone/Pulse Ring Tone VolumeLine Type 383 Junk Fax Setup Resend DelayRedial Delay Redial Attempts Company Name Remote Rcv ToneFax Header Fax Number Drpd Pattern 386 387 Pattern Prefix Dial Forward SettingsFax Fwd Number Prefix Dial Num 389 Off Disable the ECM Enables the ECMModem Speed Kbps 390 Fax TransmitFax Broadcast Options Power Saver TimerCountry 391 Job Time-out Auto ResetFault Time-out 392 393 Date & TimeAlert Tone Specifies the date format 394 Low Toner Alert Msg Mm/inchAuto Log Print 395 396 MaintenancePower on Wizard 397 Adjust BTRPaper Density Plain Light Normal Label Light Recycled Envelope Adjust Fuser398 Plain Plain Thick Covers Coated Label Recycled Envelope Clean Developer Auto Regi AdjustAdjust ColorRegi Toner Refresh BTR Refresh 400 401 Adjust AltitudeNon-Dell Toner User Scan Yes Panel Lock Secure SettingsFunction Enabled 402 Secure Receive Password USB-PrintChange Password 403 Edit From Field USB SettingsScan to EMail 404 Enabling the Panel Lock Panel LanguagePanel Lock Function 405 Disabling the Panel Lock 406 407 408 Status Monitor Console Understanding Your Printer Software Windows OnlyPrinter Status Window Dell Supplies Management System 410 Software UpdateQuick Launch Utility 411 Address Book Editor 412 ScanDirect User Setup Disk Creating ToolScanButton Manager 413 414 415 Cancel buttonUnderstanding Printer Messages Menu button Error-Code What you can do 416 417 418 419 420 421 422 423 424 425 Adding Roles of Print ServicesClick Start→ Administrative Tools→ Server Manager Select Add a network, wireless or Bluetooth printer Printer SetupInstalling a Printer Driver Using the Add Printer Wizard 426 427 428 Operating System Compatibility SpecificationsPower Supply 429 MIB Compatibility DimensionsMemory 430 Environment Cables 432 Copier SpecificationsConnection type Connection specifications and symbols Scanner Specifications 433 Facsimile Specifications 434 435 User Memory Halftone 436 Maintaining Your Printer 437 438 Determining the Status of Supplies Supply Setting FunctionToner Saving Mode Conserving Supplies Storing Consumables 440 441 Replacing Toner CartridgesRemoving the Toner Cartridges Installing a Toner Cartridge 442 443 Cleaning Inside the Printer 444 445 446 447 Cleaning the Color Toner Density CTD Sensor 448 449 450 Adjusting Color RegistrationPerforming Auto Adjust 451 Printing the Color Registration ChartClick the Start button next to Print Color Regi Chart Determining Values 452 Entering Values 453 Cleaning the Scanner 454 455 Cleaning the ADF Feed Roller 456 457 458 459 Clearing JamsAvoiding Jams Identifying the Location of Paper Jams 460 Clearing Paper Jams From the ADF 461 462 463 464 Clearing Paper Jams From the Front of the Printer 465 466 Clearing Paper Jams From the Back of the Printer 467 468 469 Clearing Paper Jams From the Output Tray 470 471 472 473 474 Troubleshooting 475 476 ProblemAction Basic Printer ProblemsDisplay Problems 477 Printing Problems 478 Tool Problem Action479 480 Print Quality ProblemsOutput is too light Select Flip on Short Edge or Flip on Long Edge from Toner smears or print comes off/Stain on back side 481 482 Click Apply New SettingsRandom spots/Blurred images 483 Entire output is blankStreaks appear on the output 484 Pitched color dotsVertical blanks Click Print Test Page in Properties of the printer driver 485 Diagnosis tab Click the Ghost Configuration Chart buttonGhosting 486 On the Printer Maintenance tabFog Auger mark Altitude on the Printer Maintenance tabBead-Carry-Out BCO 487 Developer on the Diagnosis tab Wrinkled/Stained paper488 Top margins is incorrect 489 490 Adjustment on the Printer Maintenance tabColor registration is out of alignment Protrudent / Bumpy paper Maintenance tabClick the Apply New Settings button 491 492 JamMisfeed jam Multi-feed jam 493 494 Copy ProblemFax Problems 495 Menu → Scanning Problems496 497 ADF Fax/E-Mail Mail Address 498Scan to Network Scanner Driver/Printer Utility Problems 499 Contacting Service 500 Appendix 501 502 503 Online ServicesDell Technical Support Policy Recycling Information Warranty and Return PolicyContacting Dell 504 Visit support.dell.com 505 506 Index 507 508 509 510 511 512 513 514 515 516 517 United States Government Restricted Rights 518 519 520