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Dell
1355CN, 1355cnw
manual
Maintaining Your Printer, 437
Models:
1355CN
1355cnw
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522 pages
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Troubleshooting
Specs
Paper Characteristics
Install
Chart Print
Password
Changing the Default Settings
Timer Sleep*1
Login
Admin Menu
Page 439
Image 439
Maintaining Your Printer
437
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Contents
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
Page
Contents
Connecting the Telephone Line
Setting Up Printer Printer Setup
Automatic Document Feeder ADF
Inserting the Drivers and Utility CD
Setting Up for Shared Printing
121
Using Your Printer
195
Identifying Print Media and Specifications 196
189
194
Printing, Copying, Scanning, and Faxing
235
231
232
233
Using a Scanner on the Network
Changing the Default Settings
Setting the Power Saver Timer Option
Scanning Using the Twain Driver
294
289
290
291
320
311
316
319
356
333
357
Understanding the Printer Menus
Operating System Compatibility 429
Adding Roles of Print Services
430
439
Clearing Paper Jams From the ADF
Cleaning the ADF Feed Roller 456
454
Identifying the Location of Paper Jams
Dell Technical Support Policy
Appendix
504
Contents
Before Beginning
Page
Page
United States Government Restricted Rights
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
Dell 1355cn/1355cnw Multifunction Color Printer Users Guide
What are you looking for? Find it here
Finding Information
Operating your printer
How to set up my printer
Express Service Code Service Tag
Finding Information
Scanning to a USB Storage Device Multiple-Up 2-in-1 Copy
Product Features
USB Direct Print
Print From USB Memory
Printing Through Wireless Connection Wireless Print
Product Features
Front View
About the Printer
Space Requirements
Rear View
100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches
Operator Panel
Automatic Document Feeder ADF
Securing the Printer
Ordering Supplies
Dell supplies web site appears
Setting Up Printer Printer Setup
Page
Removing Packaging Material
Removing Packaging Material
Connection type Connection specifications
Connecting Your Printer
Direct Connection
Connecting Printer to Computer or Network
USB Cable
Network Connection
Ethernet port
Turning On the Printer
Connecting the Telephone Line
Phone connector Yellow terminator Connecting Your Printer
Connecting Your Printer
Setting Initial Settings on the Operator Panel
Setting the IP Address
Setting the IP Address
Assigning an IP Address for IPv4 Mode
Operator Panel
Tool Box
Click the Printer Maintenance tab
Verifying the IP Settings
Click the Printer Settings Report tab
Printing and Checking the Printer Settings
Setting the IP Address
Loading Print Media in the Multipurpose Feeder MPF
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Paper
Loading Print Media in the Priority Sheet Inserter PSI
Loading Paper
Loading Paper
Installing Printer Drivers on Computers Running Windows
Inserting the Drivers and Utility CD
Disabling the firewall before installing your printer
Click Start→ Help and Support
Click Software Installation
Direct Connection Setup
For installing host-based printer driver
For installing XML Paper Specification XPS printer driver
Windows Server 2008 or Windows Server 2008 64-bit Edition
Click Add a local printer
Click Start→ Devices and Printers Click Add a printer
Network Printer Setup on a Local Network
Network Connection Setup
For installing host-based printer driver
Windows Vista or Windows Vista 64-bit Edition
For installing XML Paper Specification XPS printer driver
Windows Server 2008 or Windows Server 2008 64-bit Edition
Windows Server 2008 R2
Windows 7 or Windows 7 64-bit Edition
Before Installation
Network Printer Setup on a Remote Network
For Windows Vista Click Start → Control Panel
Click Windows Firewall Click Change settings Click Continue
Right-clickRemote Registry and select Properties
Click Yes in User Account Control dialog box
For Windows Server Click Start → Control Panel
Network an Sharing Center screen appears
Click Save changes
Installing the Printer Driver
2PSK AES
Specification
Wizard Setup through USB connection Advanced Setup through
Using Wizard Setup to Configure Wireless Settings
Click Guided Setup Click Connect Your Printer
Click Start installation
Using Advanced Setup to Configure Wireless Settings
Displaying Configure Wireless Settings Screen
Select a connection method from the following
Subnet Mask Gateway Address
Advanced Configuration Tool screen appears
Select Type of wireless network
Ethernet Cable
Configure the IPv4 Settings and IPv6 Settings
WPS-PIN
WPS-PBC
Operator Panel
Installing Printer Drivers on Computers Running Windows
Dell Printer Configuration Web Tool
Setting up your computer for wireless connectivity
Installing Printer Drivers on Computers Running Windows
IP Address 169.254.000.041∗
100
101
102
For Windows XP and Windows Server
103
104
105
106
107
Setting Up for Shared Printing
For Windows Server 2008, Windows Server 2008 64-bit Edition
For Windows Vista, Windows Vista 64-bit Edition
108
Click Start → Devices and Printers
Point and Print
109
→ Printers and Faxes
Close My Network Places
110
111
Click Install driver
112
Peer-to-Peer
113
114
115
116
Adding a Printer on Mac OS X 10.5 or Later Versions
Installing the Drivers and Software
When Using a USB connection
When Using Bonjour
118
When Using IP Printing
Adding a Printer on Mac OS X
Select Line Printer Daemon LPD for Protocol
119
Start Printer Setup Utility
Click Default Browser in the Printer Browser dialog box
Start the Printer Setup Utility
120
Select the model of your printer for Print Using
121
Using Your Printer
122
123
Overview
Tool Box
Click the Printer Settings Report tab
124
Using the Dell Printer Configuration Web Tool
Setting Up the Dell Printer Configuration Web Tool
127
Setting Up From Web Browser
Click Advanced
Click Connection → Settings
For Firefox 2.0 or Later
128
Top Frame
Setting Up From Operator Panel
Select the Automatic proxy configuration URL check box
Display Format
130
Left Frame
131
Buttons in the Right Frame
Right Frame
132
Details of the Menu Items
Changing the Settings of the Menu Items
133
134
135
Printer Status
Printer Events
136
Displays the processing speed
Printer Jobs
Job List
137
Completed Jobs
Printer Settings
138
139
Printer Settings Report
140
141
142
143
144
145
Left frame
Which can be accessed from Order Supplies at
When the paper is loaded in the MPF
146
147
Values Power Saver
Timer Sleep*1
Sleep Auto Reset
148
Password Secure Receive Purpose
Function Enabled Purpose
149
Custom
Re-enter Enter the new password again to confirm Password
150
Values Color
ID Copy
151
Values Multiple-Up Off
Auto
Super Fine
Values Resolution Standard
152
Fine
Machine
Values Receive Mode Telephone
153
Answer
Tone Receive Fax Header
When Receive Mode is set to Telephone/Fax
154
Redial Attempts
155
Printer Maintenance
Values Plain
156
157
158
159
160
Print Server Settings
Supplies at in the left frame
161
Print Server Reports
TCP/IP
162
LPD
163
164
165
166
167
Link Channel
Values Wireless
168
Infrastructure
169
170
171
172
173
174
175
176
177
Memory Capability Restart printer
Other Features
178
SMB Client Connection
179
Print Volume
Address Book
Fax/E-mail
180
Confirm
181
Change
Dial
Settings Restore Settings
182
FAX Speed
Values Mail Group
183
184
Server Address
Server Path
185
Server Type
Share Name
186
Tray Settings
187
188
Print Media Guidelines
Paper Characteristics
Paper
Recommended Paper
Selecting Paper
Unacceptable Paper
191
Printing on Letterhead
Selecting Preprinted Media and Letterhead
192
Selecting Pre-Punched Paper
Loading Letterhead
193
194
Envelopes
195
Labels
196
Identifying Print Media and Specifications
Storing Print Media
Supported Paper Sizes
197
Seflef
198
Supported Paper Types
Media Multipurpose Feeder
Paper type Weight gsm Remarks
Paper Type Specifications
199
200
201
Print Media Dimensions
Loading Print Media
Capacity
202
203
204
205
206
Loading an Envelope in the Multipurpose Feeder MPF
When Loading Envelope#10, DL, or Monarch
207
208
When Loading C5
209
210
211
212
213
214
Loading an Envelope in the Priority Sheet Inserter PSI
215
216
217
Multipurpose Feeder MPF
Manual Duplex Printing Windows Printer Driver Only
218
219
Priority Sheet Inserter PSI
220
221
Using the Output Tray Extension
222
Fax button
Using the Operator Panel Buttons
Operator Panel
Copy button
224
225
Printing a Panel Settings
Scan button
Menu button
226
227
228
Tips on Storing Print Media
Printing
Tips for Successful Printing
Sending a Job to Print
Canceling a Job From the Taskbar
Canceling a Print Job
Canceling From the Operator Panel
Canceling a Job From the Computer Running Windows
231
Direct Print Using the USB Storage Device
Canceling a Job From the Desktop
Supported File Formats
Printing a Report
Printing a System Settings
232
From the Printer Operator Panel
Printer Settings
Using the Tool Box to Change the Printer Settings
Adjusting the Language
234
From Your Computer
Making Copies From the Document Glass
Copying
Loading Paper for Copying
Preparing a Document
236
237
Making Copies From the ADF
238
Setting Copy Options
Number of Copies
Color
239
Collated
240
Reduce/Enlarge
200% A5→A4 141% A5→B5 122% 100%
241
Document Size
B5→A5 81% A4→A5 70% 50%
242
Original Type
243
Lighter/Darker
Photo Suitable for documents with photos
Auto Exposure
Sharpness
244
245
Multiple-Up
246
247
Margin Top/Bottom
248
Margin Left/Right
50 mm/0.0 Inch
Inch 50 mm
Margin Middle
249
Specify the value in increments of 1 mm/0.1 inch
Setting the Power Saver Timer Option
Changing the Default Settings
250
251
252
253
Type Resolution
Scanning
Scanning Overview
254
Scanning From the Operator Panel
255
Scanning Using the Twain Driver
256
257
Scanning Using the Windows Image Acquisition WIA Driver
258
Computer FTP Server
Using a Scanner on the Network
Overview
259
260
When using SMB
Confirming a Login name and Password
261
262
Click System Preferences → Accounts Select Change Password
When using FTP
Specifying a Destination to Store the Document
263
264
Select Allow network users to change my files
265
Select Folder Options from Tools
266
267
268
269
270
271
Configuring the Printer Settings
From the Dell Printer Configuration Web Tool
Open System Preferences, and then click Sharing
272
Click the Server Address tab
273
274
275
Login Name
Server Port
Click Tool → New Printer Address Book → Server
From the Address Book Editor
276
277
Settings wizard
Path
278
For Computer SMB
For Server FTP
279
Confirm Login
Password Port Number
Sending the Scanned File on the Network
280
Scanning to USB Storage Device
281
Setting an E-Mail Address Book
Sending an E-Mail with the Scanned Image
Click Address Book
Sending an E-mail With the Scanned File
Click the Apply New Settings button
282
283
284
285
Using the Numeric Keypad to Enter Characters
Faxing
Keypad Letters and Numbers
Inserting a Pause
Configuring Fax Initial Settings
Setting Your Country
Changing Numbers or Names
287
Setting the Printer ID
288
Setting the Time and Date
289
Setting Sounds
Changing the Clock Mode
Speaker Volume
290
Specifying the Fax Settings
Ringer Volume
Changing the Fax Settings Options
291
Available Fax Settings Options
Option Description
292
Mode is set to Telephone/Fax
Attempts
Protocol
293
Fax Fwd
Num
294
Advanced Fax Settings
295
Fax Data Encoding Method
296
Sending a Fax
Loading an Original Document on the ADF
Loading an Original Document on the Document Glass
297
Document Type
Resolution
298
299
Sending a Fax Automatically
Group Dial
Sending a Fax Manually
300
All Entries
Start
Confirming Transmissions
301
Automatic Redialing
Sending a Delayed Fax
302
Click Preferences
Sending a Fax from the Driver Direct Fax
Example
For Microsoft Windows
304
305
For Apple Macintosh
Click Start Sending
306
307
308
Receiving a Fax
About Receiving Modes
Loading Paper for Receiving Faxes
309
Receiving a Fax Automatically in the Fax Mode
Receiving a Fax Manually in the Telephone Mode
Receiving a Fax Manually Using an External Telephone
310
Receiving Faxes Using the Drpd Mode
Speed Dialing
Automatic Dialing
Receiving Faxes in the Memory
Polling Receive
312
Sending a Fax Using a Speed Dial
313
Group Dialing
Editing Group Dial
Setting Group Dial
314
315
316
Using the Secure Receiving Mode
Other Ways to Fax
Printing an Address Book List
317
318
Using an Answering Machine
Protocol Monitor
Using a Computer Modem
Procedures
Fax Activity
320
Changing Setting Options
321
Know Your Printer
322
Values
Printer Settings Report
Printer Information
Purpose
324
Menu Settings
Auto Clear Alert Tone
Fault Time-Out
325
Out of Paper Tone
Date & Time Date Format
326
24H or 12H
327
Reports
328
TCP/IP Settings
329
Defaults Settings
Custom Size
330
331
Fax Settings
Fax Fwd Number
332
Fax Header Name
Sent Fax Fwd
System Settings
Printer Maintenance
333
334
335
Paper Density
Date & Time
336
337
Adjust BTR
Understanding the Tool Box Menus
Registration Adjustment
Adjust Fuser
338
339
System Section Click to initialize the system parameters
Adjust Altitude
Reset Defaults
340
User Fax Section
BTR Refresh Mode
Non-Dell Toner
341
342
Web Link Customization
343
MPF
344
Saves the scanned image in Jpeg
Scan Defaults
345
Saves the scanned image in Tiff
346
347
Fax Defaults
348
Copy Defaults
349
350
351
352
Sets the line type to Pstn
353
Sets the line type to PBX
354
355
Environment Sensor Info
Chart Print
Clean Developer
Diagnosis
357
Resetting Defaults
Refresh Mode
Clean Developer Click Start to stir the toner
358
Collated
Defaults Settings
Understanding the Printer Menus
Color
360
Reduce/Enlarge
200% A5→A4 141% A5→B5 122% 100% B5→A5 81% A4→A5 70% 50%
Original Type
Document Size
361
362
Lighter/Darker
Sharpness
Auto Exposure
Gray Balance
Color Balance R
Color Balance G
Color Balance B
364
Margin Left/Right
Margin Middle
Scan to Network
365
Color Scans in color mode
File Format
Color Button Set
366
Resolution
Legal 8.5 x Executive 7.25 x
367
368
Max EMail Size
Image Compression
369
370
Delayed Start
371
Tray Settings
USB Print Defaults
Layout
372
Reports/List
Panel Settings
373
Admin Menu
Network
Phone Book
Full
Status Dell 1355cnw Multifunction Color Printer only
376
Half
Specify the WEP 64bit Key to use through
377
Specify the WEP 128bit Key to use through
Entry
378
Pass
Phrase
379
Protocol
Disable Disables the WSD port Enable Enables the WSD port
380
Initialize NVM
Receive Mode
Does not initialize the wired network data stored in NVM
Yes Initializes the wired network data stored in NVM
Line Monitor
Auto Rec Fax
Auto Rec TEL/FAX
Auto Rec Ans/FAX
383
Ring Tone Volume
Line Type
Tone/Pulse
Redial Attempts
Resend Delay
Redial Delay
Junk Fax Setup
Fax Number
Remote Rcv Tone
Fax Header
Company Name
386
Drpd Pattern
Pattern
387
Prefix Dial Num
Forward Settings
Fax Fwd Number
Prefix Dial
Kbps
Off Disable the ECM Enables the ECM
Modem Speed
389
Fax Broadcast
Fax Transmit
390
391
Power Saver Timer
Country
Options
392
Auto Reset
Fault Time-out
Job Time-out
Specifies the date format
Date & Time
Alert Tone
393
394
395
Mm/inch
Auto Log Print
Low Toner Alert Msg
Power on Wizard
Maintenance
396
Plain Light Normal Label Light
Adjust BTR
Paper Density
397
Plain Plain Thick Covers Coated Label Recycled Envelope
Adjust Fuser
398
Recycled Envelope
Toner Refresh
Auto Regi Adjust
Adjust ColorRegi
Clean Developer
400
BTR Refresh
User Scan Yes
Adjust Altitude
Non-Dell Toner
401
402
Secure Settings
Function Enabled
Panel Lock
403
Password USB-Print
Change Password
Secure Receive
404
USB Settings
Scan to EMail
Edit From Field
405
Panel Language
Panel Lock Function
Enabling the Panel Lock
406
Disabling the Panel Lock
407
408
Dell Supplies Management System
Understanding Your Printer Software Windows Only
Printer Status Window
Status Monitor Console
Quick Launch Utility
Software Update
410
411
412
Address Book Editor
413
User Setup Disk Creating Tool
ScanButton Manager
ScanDirect
414
Menu button
Cancel button
Understanding Printer Messages
415
416
Error-Code What you can do
417
418
419
420
421
422
423
424
Click Start→ Administrative Tools→ Server Manager
Adding Roles of Print Services
425
426
Printer Setup
Installing a Printer Driver Using the Add Printer Wizard
Select Add a network, wireless or Bluetooth printer
427
428
429
Specifications
Power Supply
Operating System Compatibility
430
Dimensions
Memory
MIB Compatibility
Cables
Environment
Connection type Connection specifications and symbols
Copier Specifications
432
433
Scanner Specifications
434
Facsimile Specifications
User Memory Halftone
435
436
437
Maintaining Your Printer
438
Conserving Supplies
Supply Setting Function
Toner Saving Mode
Determining the Status of Supplies
440
Storing Consumables
Removing the Toner Cartridges
Replacing Toner Cartridges
441
442
Installing a Toner Cartridge
443
444
Cleaning Inside the Printer
445
446
447
448
Cleaning the Color Toner Density CTD Sensor
449
Performing Auto Adjust
Adjusting Color Registration
450
Click the Start button next to Print Color Regi Chart
Printing the Color Registration Chart
451
452
Determining Values
453
Entering Values
454
Cleaning the Scanner
455
456
Cleaning the ADF Feed Roller
457
458
Avoiding Jams
Clearing Jams
459
460
Identifying the Location of Paper Jams
461
Clearing Paper Jams From the ADF
462
463
464
465
Clearing Paper Jams From the Front of the Printer
466
467
Clearing Paper Jams From the Back of the Printer
468
469
470
Clearing Paper Jams From the Output Tray
471
472
473
474
475
Troubleshooting
476
477
Basic Printer Problems
Display Problems
ProblemAction
478
Printing Problems
479
Problem Action
Tool
Select Flip on Short Edge or Flip on Long Edge from
Print Quality Problems
Output is too light
480
481
Toner smears or print comes off/Stain on back side
Random spots/Blurred images
Click Apply New Settings
482
Streaks appear on the output
Entire output is blank
483
Click Print Test Page in Properties of the printer driver
Pitched color dots
Vertical blanks
484
Ghosting
Diagnosis tab Click the Ghost Configuration Chart button
485
Fog
On the Printer Maintenance tab
486
487
Altitude on the Printer Maintenance tab
Bead-Carry-Out BCO
Auger mark
488
Wrinkled/Stained paper
Developer on the Diagnosis tab
489
Top margins is incorrect
Color registration is out of alignment
Adjustment on the Printer Maintenance tab
490
491
Maintenance tab
Click the Apply New Settings button
Protrudent / Bumpy paper
Misfeed jam
Jam
492
493
Multi-feed jam
Fax Problems
Copy Problem
494
495
496
Scanning Problems
Menu →
ADF
497
Scan to Network
498
Fax/E-Mail Mail Address
499
Scanner Driver/Printer Utility Problems
500
Contacting Service
501
Appendix
502
Dell Technical Support Policy
Online Services
503
504
Warranty and Return Policy
Contacting Dell
Recycling Information
505
Visit support.dell.com
506
507
Index
508
509
510
511
512
513
514
515
516
517
518
United States Government Restricted Rights
519
520
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