AT&T 518-600-016 manual System Overview

●MERLIN II Attendant. The MERLIN II Attendant automatically answers and routes incoming calls. The feature is available only when the optional MERLIN II Attendant accessory is installed. Also, to gain access to this feature, you must use the517C13 Basic Telephone (012) Module.

The MERLIN II Attendant performs two major functions (Figure 1-3):

>Immediate call handling, in which all incoming calls are received and routed by the MERLIN II Attendant. Multiple MERLIN II Attendants can be used to handle call groups.

>Backup call handling, in which incoming calls are directed to the MERLIN II Attendant if the receptionist (Station 10) does not answer within a predetermined number of rings.

Each of these functions includes night service call handling in which the MERLIN II Attendant maybe used for call coverage only after normal business hours.

●On-Line Module Swap. The On-Line Module Swap feature allows you to replace a module in the control unit without powering the system down. The replacement module must be the same as the one removed (i.e., a 408 module must be replaced with a 408 module). To use this feature, it is necessary to

follow the exact procedures described in “On-- Module Swap,w on page 4-7.

●Page All. This feature allows you to page all telephones in the system at once over voice terminal speakers.

1-8 System Overview