Possible Cause

 

Possible Solution

 

To Investigate Further

 

 

 

 

 

 

 

 

4. Faulty MERLIN II system

 

Try to place an outside call

 

If the trouble appears only on

 

 

 

components.

 

and an intercom call from

 

intercom calls or the trouble

 

 

 

 

 

several voice terminals.

 

appears only on one voice

 

 

 

 

 

 

 

terminal, the trouble is

 

 

 

 

 

 

 

caused by a component in

 

 

 

 

 

 

 

your system. Go to the

 

 

 

 

 

 

 

symptom “Lights, Speaker,

 

 

 

 

 

 

 

Ringing Problems.”

 

 

 

 

 

 

 

If the trouble appears only on

 

 

 

 

 

 

 

outside calls from some or all

 

 

 

 

 

 

 

voice terminals, go to

 

 

 

 

 

 

 

Possible Cause 5.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Faulty telephone company

 

Step 1. Go to the control unit

 

If the trouble appears on the

 

 

 

wiring.

 

and find the network

 

basic telephone and the

 

 

 

 

 

interface associated with the

 

network interface uses a line

 

 

 

 

 

outside line from which you

 

adapter, go to Possible Cause

 

 

 

 

 

cannot make a call. Unplug

 

6 .

 

 

 

 

 

 

the line cord from the

 

If the trouble doesn’t appear,

 

 

 

 

 

network interface and, in its

 

 

 

 

 

 

 

the problem is in the control

 

 

 

 

 

place plug in a basic

 

 

 

 

 

 

 

unit or the wiring. Go to

 

 

 

 

 

Touch-Tone or rotary

 

 

 

 

 

 

 

Step 2.

 

 

 

 

 

telephone. (Do not use a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MERLIN II system voice

 

 

 

 

 

 

 

 

terminal.) Try to place an

 

 

 

 

 

 

 

 

outside call from the

 

 

 

 

 

 

 

 

telephone.

 

 

 

 

 

 

 

 

If the trouble appears on the

 

 

 

 

 

 

 

 

basic telephone and the

 

 

 

 

 

 

 

 

network interface does not

 

 

 

 

 

 

 

 

have a line adapter, the

 

 

 

 

 

 

 

 

outside line is faulty. Report

 

 

 

 

 

 

 

 

the trouble to the local

 

 

 

 

 

 

 

 

telephone company

 

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

(continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-32 Procedures for Specific Symptoms

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AT&T 518-600-016 manual Faulty Merlin II system