NO LIGHTS OR DIAL TONE

Symptom: All voice terminals are without lights or dial tone.

 

Possible Cause

Possible Solution

To lnvestigate Further

 

 

 

 

1. The control unit is not

Follow the instructions under

If the green power light on

 

 

receiving power.

“Restarting the Control Unit”

the control unit is on and the

 

 

 

on page 4-55.

trouble remains, call the

 

 

 

If the green power light is on

equipment supplier for

 

 

 

assistance.

 

 

 

and the trouble is gone, the

 

 

 

 

 

 

 

problem was corrected when

If the green power light is

 

 

 

you reset the control unit.

 

off, go to Possible Cause 2.

 

 

 

 

 

 

 

 

 

 

 

2. The power outlet is

Make sure the control unit is

 

If the control unit is not

 

 

controlled by a wall switch.

not plugged into an outlet

 

plugged into a switch-

 

 

 

controlled by a wall switch.

 

controlled outlet go to

 

 

 

If the control unit is plugged

 

Possible Cause 3.

 

 

 

into a switch-controlled

 

 

 

 

 

outlet and the switch is

 

 

 

 

 

turned off, power off the

 

 

 

 

 

MERLIN II system and move

 

 

 

 

 

the plug to another outlet

 

 

 

 

 

See “Power to the System’”

 

 

 

 

 

on page 2-90 to turn the

 

 

 

 

 

power off.

 

 

 

 

 

 

 

 

 

 

3. Faulty power outlet.

Test the outlet by plugging in

 

If the appliance works, the

 

 

 

an appliance such as a lamp

 

problem is caused by the

 

 

 

or a calculator. If the

 

control unit Call the

 

 

 

appliance doesn’t work the

 

equipment supplier.

 

 

 

outlet is faulty. Have it

 

 

 

 

 

repaired by an electrician.

 

 

 

 

 

 

 

 

 

Procedures for Specific Symptoms 4-45

Page 376
Image 376
AT&T 518-600-016 manual Symptom All voice terminals are without lights or dial tone